Rebecca Colston
Valdosta, GA *****
ad5b9v@r.postjobfree.com
Experienced with many Skills and hands on training on site and virtually remote. I have the determination to be productive and the motivation to be successful with Administrative & Business Operations BSBA course work and in office experience. Authorized to work in the US for any employer
Work Experience
Scheduleing and Support Specialist
NYC DOHMH - SHIFTSMART - Remote, GA
January 2020 to January 2022
Worked 6 days a week. Work completed with a computer, soft phone and headset. Used samaritan scheduling software. Inbound/Outbound call center agent. Scheduled shifts for multiple employees using Microsoft excel and google docs. Contracted assignment. Independent Contractor
Lawrence Merchandising Solutions - Valdosta, GA
June 2017 to January 2020
Project management. Retail product corp reset and continuous improvement and monthly vendor organization and maintenance. Communications skills Accounting Specialist II
CDK Global Inc / Tech Providers Inc - Valdosta, GA February 2019 to November 2019
Independent Contract assignment. With job duties related to past due service collections. AR Collections for automotive CRM management company.
Medical Records Technician
EpiSource, LLC - Gardena, CA
November 2015 to May 2017
Remote Field Work
Electronic Patient Information
Field Data Collection
Medical Records Software
Business Administration
Patient Care Coordinator/Office Manager
Strive Medical, LLC - Valdosta, GA
August 2012 to September 2015
Responsibilities
Insurance verification
Patient contact
Medical facility contact
Rx intake
ICD-9 to ICD-10
DME logistics
Durable Medical Equipment
Wound Care & Urology
Sales Orders Intake
Medical Supply Specialist
Urology Reorder tech
Education
Associate in Office Accounting
Valdosta Technical College - Valdosta, GA
September 2006 to March 2008
Certificate of Study in Medical Billing and Coding Valdosta Technical College - Valdosta, GA
September 2006 to March 2008
High school diploma in College Preparatory
Swainsboro High School - Swainsboro, GA
August 1993 to May 1997
Skills
• Right Skill CSR Essentials Certifiation, AML
• Anti-Money Laundring Certificate, National Notary Agent, CPR, Typing, Data Entry, Microsoft Office
(10+ years)
• Time Management SKILLS: MS Office, XP, Word, Power Point, Excel, Outlook, QuickBooks Pro, Alta Point, Data Pro, Electronic Medical Records, GreenWay, Insurance research and data web site navigation. 45 WPM. SAGE software managment.
• Customer Service
• Microsoft Word
• CRM Software
• Microsoft Office
• Microsoft Powerpoint
• Microsoft Outlook
• Business Development
• CPT Coding
• ICD-10
• Health Information Management
• Medical Coding
• Medical Billing
• ICD-9
• Insurance Verification
• Customer Relationship Management
• Medical Scheduling
• Accounts Receivable
• Transcription
• Clerical Experience
• HIPAA
• Software Troubleshooting
• Office Experience
• English
• Google Docs
• Time management
• Recruiting
• Data collection
• Payroll
• Windows
• Customer support
• Zendesk
• Process improvement
• Analysis skills
• Accounting
• Epic
• Office Management
• Help Desk
• Financial Report Writing
• Medical Office Experience
• Documentation review
• Anatomy knowledge
• Hospital experience
• Microsoft Excel
• Workforce management
• Content management systems
• Planograms
• Merchandising
• Sales
• Telecommunication
• Telemarketing
• Typing
• Medical Terminology
• Technical Support
Certifications and Licenses
Driver's License
CNA
CPR Certification
Assessments
Visual Merchandising — Highly Proficient
March 2020
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Highly Proficient
Proficiency with Microsoft Office: Mail & Calendar (PC) — Completed March 2020
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Completed
Proficiency with Microsoft Office: Mail & Calendar (Mac) — Completed March 2020
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Completed
Work Style: Reliability — Highly Proficient
May 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Accounting: Basic Principles — Familiar
March 2020
Preparing financial records according to federal policies Full results: Familiar
Medical Billing — Familiar
March 2020
Understanding the procedures and forms used for medical billing. Full results: Familiar
Basic Computer Skills: PC — Completed
March 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Scheduling — Proficient
May 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Medical Receptionist Skills — Highly Proficient
May 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Call Center Customer Service — Completed
May 2020
Applying customer service skills in a call center setting. Full results: Completed
Attention to detail — Familiar
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Work style: Reliability — Highly Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Customer service — Completed
January 2022
Identifying and resolving common customer issues
Full results: Completed
Protecting patient privacy — Highly Proficient
January 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Electronic health records: Best practices — Completed August 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Front desk agent (hotel) — Proficient
January 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
January 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Medical billing — Familiar
March 2020
Understanding the procedures and forms used for medical billing. Full results: Familiar
Medical receptionist skills — Highly Proficient
May 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
January 2022
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.