Hello I am

Shaleida Hartwick

Zelienople, PA

330-***-****

ad5b7a@r.postjobfree.com

Skills

● Professional and friendly phone skills with a passion for customer service

● Detail oriented with the ability to multi-task

● Able to excel in a fast-paced, results driven environment

● Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers

● Proficient computer skills and knowledge of Microsoft Office Suite

● Works effectively independent and in a team environment

● Ability to learn quick with excellent organizational skills Experience

November 2022 - August 2023

Kohl’s, Cranberry Pennsylvania - Misses Sales Lead Build customer connections with a greeting & execute an authentic hospitality experience. Supporting the sales floor, fitting rooms, point of sale, & operational processes. Completing sales transactions accurately & efficiently. Converting, opening & activating Kohl’s card applications. April 2022 - January 2023

Starbucks, Pittsburgh Pennsylvania - Barista

Prepare food & beverages to standard recipe or customized to customer order Understanding customer needs with clear & pleasant communication Performing many different tasks within the store during each shift October 2021 - April 2022

Connect Rx, Pittsburgh Pennsylvania - Patient Support Specialist Respond to customer inquiries, complaints, and requests. Provide customer service for Pharmacy co-pay assistance program January 2021 - August 2021

ATD Cleaners, Youngstown Ohio - Cleaning Crew

Professionally cleaned customers homes and businesses with unique cleaning procedures and products.

November 2010 - November 2020

Joyce Manufacturing Co, Berea Ohio - Quality Control Specialist Preparing sample orders for sales dept, and customers. Using industrial machine operations to process window parts. Possess strong attention to detail, while carefully observing, documenting, and analyzing the products.

Education

June 2003

Chaney High School, Youngstown Ohio

References

Tim Felker

President of Joyce Manufacturing

Work: 440-***-****

Cell: 216-***-****

Tim is a former boss of mine.

Michelle Smeltzer

Owner of ATD Cleaners

Cell: 330-***-****

Michelle is a former boss of mine.

Annette Houser

Cleaning service operator

Cell: 330-***-****

Contact this candidate