Patricia Fell

Medical Assistant

*** **** **, **********, ** 53105

262-***-****

ad5b33@r.postjobfree.com

OBJECTIVE

I am a multi-tasked person when it comes to carrying the role of a dedicated and reliable Medical Assistant working with top physicians at Aurora Hospital. The ability to work with all office equipment including typewriters, copiers, fax machines, tablets, and computers. Customer service oriented, proficient medical office clerical and personal care for the front and back of the medical office, assisting in duties/task delegated by the physicians, excellent at problem solving and the ability to work well with others or independently. I also enjoy being a team leader and helping others succeed with their goals.

EDUCATION —

EXPERIENCE

MEDICAL ASSISTANT / PHLEB., 2007-PRESENT (CON'T EDUCATION / SKILLS / PERFORMANCE COMPETANCIES CURRENT AND UP TO DATE)

WI STATE LISCENSED FOSTER PARENT, 1998 CNA / PCA II, 1995-2002 INS. FILER - MEDICARE PART A & B, SEMINAR CERTIFICATION, 1989 CERTIFIED IN FIRST AID & CPR, 1995-PRESENT

HIGH SCHOOL, IRIQUOIS HIGH SCHOOL LOUISVILLE, KY

Advocate Aurora Medical Group, Burlington, WI

Medical Assistant, 2012 - Current

Internal Medicine Clinic presently-

Telephone screening for providers to review for recommendations for treatment plan, RX review and ordering / renewing/ including processing Pre-Authorization information to insurances for RX consideration of non-covered medications, ordering specific lab test, diagnostic test, sending referrals, symptom updates, rooming, facilitating instructions for procedures including ordering specific medications as well as adjusting medications with provider approval preprocedural, scheduling appointments, assisting provider and RN with needed task.

Orthopedics –

Rooming, updating history, collect specimen for cultures, prepares injections, casting, removal of sutures / staples, would care, fracture care, casting, splinting, stocking, prep rooms, appt setting, stocking, handling the call pool, medication request, transcribing for MD / prepping chart, pending orders, collecting historical information for treatment. Assists with the provision of patient centered care in an outpatient clinic. Performs various clinical support tasks under clinical supervision within the organization's established scope of practice guidelines to ensure efficient patient flow.

Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.

Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff, and physicians.

Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.

Demonstrates customer service skills that support a positive patient experience.

ProHealth Care / ProHealth Works / St. Johns Military Academy, Waukesha, WI

LPN / Medical Assistant, 2006-2012

Serve as a key member of interdisciplinary healthcare team for a busy Occupational/ Employee Health/ Behavioral Health /Infirmary medical practice. Assist MDs as well as PA/NP and RN team in ensuring optimal patient care and smooth daily functioning of office.

Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing) that allowed doctors and practitioners staff to focus on the health concerns of their patients.

Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, PFTs, FITs, Audio, Titmus, BAT/DOS, urinalysis, Strep swabs, minor procedure assisting and set up), wound care. Medical Terminology, Customer Services, one on one personal care.

Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction. Reacted calmly and effectively in emergency situations, and added the personal, caring touch for the patients.

LEADERSHIP

MANAGEMENT

(Medical Office Management/Medical Assistant)

· Medical Billing & Coding

· Medical Records Management

· Data Entry

· Bookkeeping & Filing

· Patient Education

· HIPAA & JCAHO Knowledge

· Managing Supplies (Inventory / Ordering incl. Vaccines and Clinic Meds)

· Experience in electronic medical records (EPIC, Systoc, IC-Chart, IDX, MYSIS), other various programs

· Taking Patient Vitals

· Blood Draws

· Injections (Immunizations, TB Skin Testing, Birth Control, Antibiotics, Cortisone preparation)

· Dispensing Medication (OTC & Prescribed, incl.-controlled meds)

· Assist in minor procedures, wound care including irrigation and procedure set up (Surgi-Tray), Ear Lavage, Saline Eye wash using Opti-Lens's · Efficient Medical Terminology and Ancillary Testing

REFERENCES

[Available upon request.]

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