ad5b2x@r.postjobfree.com

Ms. Michelle Chamberlain

Assistant Executive Housekeeper at Hampton by Hilton Email:ad5b2x@r.postjobfree.com

Phone:+1-615*******

Address:*** ***** **, ******** ****, TN

Country: United States

Zip code:37146

Industry: Hospitality

Qualification: Bachelors

Availability: Immediately

Summary:

I am looking for at home work. I have been in the service industry for 20+ years. I have mastered every job skill needed for any front of the house position. In addition to a couple in the back of the house; QA, To-Go.. I am a firm believer that "Team work makes the dream work"! I am able to type over 70 wpm and am a whizz on ten-key. I have vast knowledge of many computer programs. I am very organized and complete tasks before deadlines. I would make an asset to any team. Education

Bachelors Degree

Business Management, Business Management at Ashford University January 2006 to April 2024

Certified trainer

Logan's Roadhouse

February 2008 to August 2008

High School Diploma

Orange Park High School

Orange Park, United States

August 1996 to June 2000

Work experience

Assistant Executive Housekeeper

Hampton by Hilton - Pleasant View

January 2022 to April 2024

Inspect rooms after housekeeping is finished & clean rooms as needed. I also bartended at night. Created new drinks& made sure the guests enjoyed their stay! Mid Manager

Chili's - Nashville

March 2020 to January 2022

fry side & salad side I was hired on as a bartender but then COVID hit & the "dine in" aspect of the restaurant was shut down & we became To-Go only. I was fortunate to be given the opportunity to work To-Go during the pandemic(which I continued to do along with 5 other job titles. For the first 4 months when Chili's reopened I was THE full time closing bartender & occasionally served. I have been promoted to shift lead/key holder/mid manager. I usually run the QA window but also manage To- Go, FOH, BOH. I am responsible for keeping uniforms, office supplies & 1st aid kits stocked. I am also considered a trainer who trains the trainer. I have mastered EVERY FOH position & once I have more experience on the grill I will have mastered the BOH. I can use the Aloha POS & table top presto machines with my eyes closed * My work ethic speaks for itself, you just have to see me in action! I'm VERY outgoing & EXTREMELY ambitious! Restaurant General Manager

Little Caesars - Nashville

June 2019 to February 2020

* I did EVERYTHING for my store. The owners were hardly ever around so I had 3 assistants who help with the operational tasks during their shifts. I make weekly schedules, I do ALL of the hiring & firing of employees, process new hire paperwork (i.e.: w2 & i9), count record & process in the computer EVERY drop made from employees, put together the deposits, make bank runs, ordered supplies (order truck) & Pepsi, keep daily & weekly logs of sales & labor percentages, record & keep logs of waste & loss & much more I increased sales by $2000 a week average &dropped cost 20%! My health dept scores BOTH times were a 98%!

Bar Manager

Salt & Pepper Grill - White Bluff

December 2017 to June 2019

Salt & Pepper Grill - Made numerous kinds of cocktails and ran the bar. I kept up bar inventory

& ordered supplies as needed. I dealt with all the vendors & liquor reps. When we had "live music" I was responsible for taking care of ALL the musicians..some famous some not. As a server I was still responsible for making my own drinks for the customers in my section. More than often my section consisted of half the restaurant or more. I usually never had less that a 6 table section. As a server and/or bartender we were responsible for taking orders, making drinks, bussing our own tables, running food, expo, making all the dressings from scratch, and other basic serving duties. I was an employee there since the day we opened. I developed many relationships with our customers and had a lot of "regulars" or other customers request me as their server. Customer Relations/Sales Store Manager

Dollar General - Pegram

August 2012 to May 2014

I started with the company as a shift leader/hourly key holder. Within 90 days I was promoted to Assistant Store Manager. Shortly after my promotion the Store Manager quit. Within 2 months we lost 3 Store Manager's & I was asked to take over the store. I worked around 60 hours a week. I performed standard retail duties daily as in running a register, stocking shelves & customer relation duties. In addition to I was also responsible for counting & assigning tills & processing returns. Basic GM duties included; weekly schedules, hiring/firing of staff, weekly inventory for ordering truck, ordering nicotine products, process deliveries & assist merchants during delivery processes, stocking shelves, setting up shelves for seasonal/new products, loss prevention, preparing/depositing daily deposits & any other duties needed to make store successfully run. Lead Server

Logans Roadhouse - Nashville

April 2010 to July 2012

Certified Trainer/ I was responsible for the basic serving duties and also ran the bar. I helped open the store and was also selected to be a Certified Trainer with Logans. I attended several classes to obtain this certification and attended classes when the corporation made changes to the way new employees were trained. Along with bartending and serving, I also was responsible for training all new employees and running shifts when needed. I was responsible for making sure all closing duties were completed by the staff and they could not clock out without my signature. Lead Manager

Holiday Inn & Suites - Brentwood

January 2008 to April 2010

When I first started I was hired as a housekeeper. Within a short period of time (approximately 2 months) I was promoted to Assistant Manager of Housekeeping. A month later I was the department manager of housekeeping & food service. My duties included; having a strong working relationship with the head housekeeper (Manager of Housekeeping, until was promoted), inspecting rooms as they were cleaned by housekeepers, making the housekeeping weekly schedule, attending training classes, working closely with the front desk to notify when rooms were cleaned and available to book, submitting supplies needed requests to upper management, working with the general managers to have rooms ready for corporate inspections and cleaning rooms myself when needed. Lead Server

Sam's Sports Bar & Grill - Nashville

March 2004 to June 2006

I was responsible for the billiards room bartending duties mostly & most of my regulars were also I n the service industry. Sometimes I served cocktails in the bar portion of the restaurant & one of my regular customers was the titans player,, Albert Haynesworth. I trained new employees, helped make the schedule, and checked other servers closing duties. The other servers could not clock out until the received my signature.

HR Benefits for Ritz Carlton Employees

Convergys Corp - Jacksonville, FL, United States

April 1999 to October 2001

I was responsible for monitoring and tracking any fraud potential on customers credit cards. Once suspicious activity was found the customers card was immediately blocked and phone calls were made to card holders. I had strict security clearance inside the building and most of the time the unusually spending habits were explained. All calls were mostly inbound but several were had to be made outbound due to the severity of the fraud

Skills

Bar Work

Communication Skills

Employee Engagement

English

Foodservice

Leadership Skills

Loss Prevention

Merchandising

Microsoft Office

Microsoft Word

Restaurant Management

Teamwork

Time Management

typing

EPOS

Microsoft Excel

Preparing Food

Retail Management

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