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Customer Service Flexible Schedule

Location:
North Olmsted, OH
Posted:
April 26, 2024

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Resume:

MICHAEL DADISMAN

ad5ayz@r.postjobfree.com 216-***-**** Westlake, Ohio 44145

Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Skills

Prioritizing Orders

Flexible Schedule

Attention to Detail

Customer Service

Experience

Riser Foods North Olmsted, OH

Curb Side Shopper

02/2023 - 10/2023

Processed customer orders accurately and efficiently.

Assisted customers with selecting items for their orders online.

Verified that products chosen by customers were in stock and available for pick up.

Worked quickly to locate products on store shelves and meet order deadlines.

Adhered to all safety protocols while handling merchandise in store.

Provided excellent customer service when interacting with shoppers in person or on the phone.

Loaded items into carts or bags for customers according to their order requirements.

Uber And Lyft Westlake, OH

Driver

02/2019 - 03/2020

Ensured passenger safety by adhering to all traffic laws, regulations, and company policies.

Greeted passengers and assisted them with boarding and disembarking the vehicle.

Inspected vehicles prior to each shift to ensure they were clean and in safe operating condition.

Performed basic maintenance such as checking oil levels, tire pressure, brakes, lights.

Assisted passengers with luggage loading and unloading when necessary.

Adhered to company policies regarding proper attire while on duty.

Provided excellent customer service by anticipating passenger needs before they arose.

Served as a representative for the company by providing professional courtesy during interactions with customers.

Plain Dealer Publishing Co. Cleveland, OH

Newspaper Delivery Person

01/2012 - 02/2019

Delivered newspapers on time, in all types of weather conditions.

Followed safety regulations while operating a vehicle on the job site.

Verified that all papers were delivered to intended locations accurately.

Provided exceptional customer service at all times.

Adhered to company policies and procedures related to newspaper delivery services.

Delivered newspapers to business and residential customers on assigned route.

Assembled newspapers with insert materials to prepare for delivery.

Over The Limit, LLC Westlake, OH

CEO

01/2008 - 12/2009

State Licensed Driver Intervention Program.

Operated a 12 hour in house program for OVI offenders.

Complied with all State educational requirements.

Assisted with customer requests and answered questions to improve satisfaction.

Chief lecturer on the legal implications of a conviction for OVI violations.

Prioritized and organized tasks to efficiently accomplish service goals.

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Responsible for course curriculum and syllabus.

The Academy, LLC North Ridgeville, OH

Lecturer

02/2006 - 01/2007

Chief lecturer pertaining to the implications of a conviction for OVI offenses.

Assigned grades based upon student performance in class assignments and exams.

Evaluated student performance through tests, quizzes, presentations, projects, or other assessments.

Involved in departmental activities such as curriculum development, faculty meetings, advising sessions.

Created a positive learning environment by actively engaging with all students during class time.

Reviewed textbooks for content accuracy before recommending them for adoption.

Researched current trends in the field of study and incorporated new information into lectures.

Facilitated discussion forums among students on topics related to course material.

Compiled feedback from students regarding course evaluations and implemented changes accordingly.

Created instructional and lecture plans for classes in compliance with course objectives.

Utilized diverse teaching methods, lectures, presentations and class activities to deliver curriculum.

Delivered course lectures using modern technology to enhance student comprehension.

Developed lectures to accommodate for different learning styles, maximizing students' comprehension.

Designed, planned and carried out lesson plans incorporating diverse learning aids and activities.

Explained concepts through variety of methods, utilizing visual aids and analogies for key material.

Developed syllabi, lesson plans and lecture materials for courses taught.

The Dadisman Legal Group, LLC Independence, OH

Attorney-at-Law

02/2000 - 01/2004

CEO of The Dadisman Legal Group, LLC

Drafted and filed legal documents, motions, pleadings, and other papers with local, state, and federal court systems.

Negotiated settlements on behalf of clients in civil disputes.

Researched case law to develop legal arguments for cases.

Represented clients in court proceedings such as hearings, trials, mediations, arbitrations, and depositions.

Conducted interviews with witnesses involved in cases.

Analyzed legal documents such as contracts and wills for accuracy and completeness.

Provided expert advice to clients about their rights under the law.

Advocated for clients' interests during negotiations with opposing parties.

Reviewed evidence related to client cases to determine an appropriate course of action.

Prepared written reports summarizing research findings or legal opinions.

Developed strategies to protect clients' legal rights while minimizing potential risks.

Coordinated with outside experts such as forensic accountants or private investigators when necessary.

Attended meetings with colleagues or opponents to discuss settlement agreements.

Collaborated with other attorneys on complex matters requiring multiple areas of expertise.

Participated in professional development activities such as continuing education seminars or workshops.

Advised corporate executives on compliance issues related to applicable laws and regulations.

Assisted pro bono clients in navigating the legal system without access to financial resources.

Evaluated proposed legislation for potential impacts on existing laws or regulations.

Counseled individuals on estate planning matters such as wills and trusts.

Advised clients on intricacies of law, fostering informed understanding of legal rights and obligations.

Argued clearly, logically and persuasively in written and oral form.

Prepared persuasive legal memoranda, motions and briefs synthesizing facts, evidence and legal authorities.

Administered complex civil or criminal litigation in trial and appellate courts.

Negotiated resolutions of cases with defense attorneys and judges.

Presented court cases to jurors and judges.

Drafted wills, powers of attorney, trusts and estate planning documents.

Managed successful voir dire processes to optimize jury selection.

Sole Practitioner Parma, OH

Attorney-at-Law

12/1989 - 01/2000

Drafted and filed legal documents, motions, pleadings, and other papers with local, state, and federal court systems.

Managed successful voir dire processes to optimize jury selection.

Conducted thorough interviews of prospective jurors as part of voir dire process to assess for competency and biases, making for-cause challenges to dismiss unfit candidates.

Coordinated with investigators and law enforcement agencies to obtain information or evidence used in hearings.

Conducted in-depth research in order to write effective proposals, agreements and contracts.

Spearheaded negotiations to settle cases before trials.

Drafted wills, powers of attorney, trusts and estate planning documents.

Prepared legal briefs and appeals and filed with state and federal courts as required.

Presented court cases to jurors and judges.

Negotiated resolutions of cases with defense attorneys and judges.

Education and Training

Cleveland State, John Marshall College of Law Cleveland, OH

J.D. in Law

08/1988

Cleveland State University Cleveland, OH

Bachelor of Arts in Economics/Political Science

08/1985

Accomplishments

Published twice pertaining to legal cases.

A member of Who's who in America

#HRJ#9bf09354-2521-4891-bf9a-6600eebc6b2d#



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