JAYDA FLEMMING

Woodland, CA *****

ad5aua@r.postjobfree.com

+1-916-***-****

Skilled Staff Member successful at tracking requests, coordinating services, serving food and calculating amounts.

Proficient in restaurant operations and adapting to new processes and requirements. Dedicated to customer satisfaction.

Seasoned Crew Trainer focused on maximizing team success by providing new members with excellent training and support. Possess current Food Handler's card and extensive knowledge of food safety, cleaning and sanitizing procedures.

Exemplary Crew Member offering dynamic skills in client engagement, food safety and inventory restocking.

Highly-trained individual experienced in operating kitchen machinery. Top-performing customer service representative with extensive experience assisting customers through phone, email and chat support.

Committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.

Expert knowledge of safety protocols and driving techniques. Authorized to work in the US for any employer

Work Experience

Customer Service Specialist/Manager

Sherwin williams - Woodland, CA

July 2022 to July 2023

Answer order placement calls from customer accounts. Maintai and update customer account information.

To keep company data records in compliance with rules and regulations. Respond to customer inquiries pertaining to product operation. Notify appropriate departments of product and service failure complaints. Address customer queries in coordination with other appropriate departments. Managed that day to day activity in the store

Teachers Aid

Alite staffing Inc - Woodland, CA

August 2021 to September 2021

Support teachers, administrators, and paraprofessionals in creating successful learning environment. Work closely with classroom teacher to create unique successful instructional lessons. Cashier/Retail Associate

Ross Dress For Less. - Woodland, CA

June 2021 to August 2021

Responsible for training new employees in the use of cash registers, handling stock and providing superior customer service.

Made suggestions to target customers for specific purchases and products and increased company sales by 14%.

Cashier

Dollar Tree - Woodland, CA

October 2020 to December 2020

Operated cash register efficiently and accurately, processing transactions with minimal errors. Provided excellent customer service, addressing inquiries, and ensuring customer satisfaction. Assisted in the training of new cashiers, ensuring adherence to company policies and procedures. Maintained a clean and organized checkout area, contributing to a positive shopping experience for customers.

Collaborated with team members to achieve daily sales targets and meet store performance goals. Host

Applebee's. - Woodland, CA

June 2020 to October 2020

Hands-on experience in waiting tables at Applebees Profound knowledge of customer service activities

Deep knowledge of different kinds of silverware at host station Skilled in menu planning and pricing operations

Amazing ability to maintain dining room clean

Remarkable ability to work under stressful situations. Crew Member

Burger King - Woodland, CA

June 2019 to October 2019

Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.

Kept gear and equipment in good working order by conducting inspections and completing minor repairs. Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.

Resolved issues among crew members by addressing problems immediately and effectively mediating disagreements.

Observed safety precautions and practices when using heavy machinery and equipment. Volunteer Work

Fourth and Hope Shelter - Woodland, CA

May 2019 to May 2019

I helped organize, clean, and serve the homeless.

Team Member

McDonald's - Woodland, CA

May 2018 to July 2018

Cleaned work areas regularly to keep team efficient and eliminate any safety concerns. Quality checked order components to determine conformance to specifications, disposing of any unacceptable parts.

Completed skilled finishing work with excellent process knowledge and advanced manual dexterity. Education

Associate's degree in History

Woodland Community College - Woodland, CA

August 2019 to May 2022

Skills

• Product cross-selling

• Customer service

• Company standards

• Problem resolution

• Sales advance

• Team management

• Process improvement

Certifications and Licenses

Food Handler Certification

CPR Certification

Contact this candidate