Janeen Costanza

Eastpointe, MI *****

ad5asv@r.postjobfree.com

+1-586-***-****

Work Experience

Business Office Assistant

Cornerstone medical group- Lakefront internist - Saint Clair Shores, MI February 2021 to Present

Scheduling

registration of new parents

College of co-pays

Insurance verification

Phone appointment as well as email request.

Check in check out

Medical records

EMR

Support Specialist

Beacon Specialized Living Services - Chesterfield, MI July 2020 to March 2021

Monitor and mentoring adults with mental illness. Assisting and demonstrating coping skills, cooking, living independent

Greeter temperature screener

AGS Automotive Systems - Warren, MI

October 2020 to January 2021

Greet and screen employees and visitors

The position is temporary

Asst-Office Operations

Lakeshore ent - Saint Clair Shores, MI

October 2019 to July 2020

Welcomes patients and visitors by greeting them in person or on the phone; answering or referring inquiries. Inputting patient demo graphs, verifying insurance, answering, and relaying phone calls assisting therapist and patients, inputting, collecting, maintaining a safe and clean lobby. Direct Care Support Staff

Receptionist/Office Assistant

Eastwood Clinics - Clinton Township, MI

August 2012 to October 2019

Check in and out patients, collect copays, copies, faxing, scanning, emr, scheduling, setting up patients paperwork, breaking down charts, answering and directing calls. Opening office. Closing office. Education

Certificate of completion in Dental Assisting

Ross Medical Education Center

2011

High School Diploma

Anchor Bay High School

1985

Skills

• General Office (10+ years)

• Operations (Less than 1 year)

• solutions (Less than 1 year)

• Team Player (10+ years)

• Filing (10+ years)

• Data Entry (10+ years)

• Microsoft Office (10+ years)

• Outlook (7 years)

• Scheduling (7 years)

• Organizational Skills (10+ years)

• Receptionist (10+ years)

• Inventory (8 years)

• Microsoft Word (10+ years)

• Clerical (10+ years)

• Copier (10+ years)

• Disbursement (9 years)

• Scan (7 years)

• Xerox (10+ years)

• Scanning (7 years)

• Mail Clerk (10+ years)

• Customer Service (10+ years)

• Excel (7 years)

• Enjoy working with individuals providing services to meet their needs

• Self-motivated to set priorities and achieve immediate and long term goals

• Exceptional oral and written communication skills

• Able to address concerns and implement effective solutions

• Excellent customer focused service

• Impeccable Multi tasking ability

• Insurance Verification

• Administrative Experience

• Medical Records

• EMR Systems

• Employee Orientation

• Medical Scheduling

• Data Entry

• Office Experience

• Customer Service

• Microsoft Office

• Microsoft Excel

• Microsoft Word

• Microsoft Powerpoint

• Microsoft Outlook

• English

• Front Desk

• Computer Literacy

• Medical Office Experience

• Patient Care

• Phone Etiquette

• HIPAA

• Medical Terminology

• Medical Receptionist

• Triage

• Pet care

• 10 key calculator

• Typing

• Payroll

Certifications and Licenses

CPR & First Aid

January 2017 to Present

Assessments

Customer Service — Completed

June 2020

Identifying and resolving common customer issues

Full results: Completed

Call Center Customer Service — Completed

June 2020

Applying customer service skills in a call center setting. Full results: Completed

Administrative Support Professional Fit — Familiar May 2020

Measures the traits that are important for successful administrative support professionals. Full results: Familiar

Data Entry — Completed

July 2020

Entering data quickly and accurately

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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