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Customer Service Nursing Home

Location:
Knoxville, TN
Salary:
20.00
Posted:
April 26, 2024

Contact this candidate

Resume:

Jennifer Ledford

Seymour, TN *****

ad5asm@r.postjobfree.com

+1-865-***-****

Hard working honest and dependable

Work Experience

Plumbing install coordinator/ permit inspection

Quality Plumbing Heating & Cooling - Kodak, TN

May 2022 to Present

I worked along side of our plumbing salesman. I scheduled install jobs spoke and confirmed appts with customers, I pulled permits scheduled inspections and spoke and worked beside inspectors to make sure jobs where up to code etc.

Sales and installation coordinator

Aireserv of Sevierville Heating and Air - Seymour, TN August 2019 to Present

I manage and book installation and sales calls I build estimates I order supplies and have there job supplies ready for each jobs for the next day I make inbound and out bound calls for service and schedule customers spring/fall maintenance I warranty new installation etc I also have 3yrs experience in working on service titan. I have one year experience in working with house call pros and cool front. I have 3 years experience in and office setting I have 18 years of customer service experience from hospitality to restaurant and hospital and nursing home settings. Nursing home chef

Sevierville Health & Rehab - Sevierville, TN

November 2018 to August 2019

I cooked special and regular diets for our nursing home patients and staff I managed there diet and calorie intake along side the ones that need special diets like chopped mechanical chopped purée etc Dispatcher/Customer Service

dean plumbing heating and cooling - Knoxville, TN

May 2015 to October 2018

I dispatched out service I took incoming customer service calls and to put on the schedule to have service look at there units I helped build estimates I also called customer to schedule maintenance etc. Education

High school diploma

Newton County High School - Decatur, MS

August 1991 to May 2003

Skills

• Order Entry

• Salesforce

• Event Planning

• Sales Support

• Pricing

• Account Management

• Inside Sales

• Events Management

• Outside Sales

• Accounting

• Sales Management

• Negotiation

• Sales

• Research

• Administrative Experience

• Merchandising

• Microsoft Outlook

• Microsoft Excel

• Presentation Skills

• Order Management System

• Guest Services

• Management

• QuickBooks

• Customer support

• Communication skills

• Construction estimating

• Customer service

• Computer skills

• Construction management software

• Typing

• Microsoft Office

• Organizational skills

• HVAC

• Data collection

• English

• Project Coordination

• Business Development

• Recruiting

• Procurement

• Logistics

• SAP

• CRM Software

Languages

• English - Expert



Contact this candidate