PATRICIA L. RICHARDSON

*** ******** **., *********, ** 27317 · 336-***-****

ad5ar1@r.postjobfree.com

Introduction: I am organized, pay attention to detail, a fast learner and a team player. I am looking for a change in career and not just a job. I hope you will consider me for this position. Thank you for your time and consideration.

SKILLS

• Payment processing

• Quick books

• Microsoft Word

• HIPPA knowledge

• ICD9 Codes knowledge

• Customer engagement

• Merchandising

• Inventory management

• Verbal/Written communication

• Problem solving

EXPERIENCE

SEPTEMBER 2021 – PRESENT

FEDEX

Small packages team working to sort, bag and tag outbound packages. FEBRUARY 2018 – DECEMBER 2022

RETAIL SALES ASSOCIATE, BOB’S CONVENIENT MART / GREENSBORO, NC Quickly and positively engage and interact with customers to offer assistance and promote products, maintain knowledge of promotions and sales, complete purchases correctly using Ruby POS system, maintain accurate drawer counts, complete opening and closing responsibilities including balancing cash drawers and making deposits.

JANUARY 2014 – DECEMBER 2017

RETAIL SALES ASSOCIATE, DIXIE FUEL / ASHEBORO, NC

Quickly and positively engage and interact with customers to offer assistance and promote products, maintain knowledge of promotions and sales, complete purchases correctly using Ruby POS system, maintain accurate drawer counts, complete opening and closing responsibilities including balancing cash drawers and making deposits.

Collected and shared customer feedback. Ticketed and arranged merchandise into eye-catching displays to promote sales, calculated sales tax, employed excellent customer relations to resolve conflicts and minimized loss by watching for and recognizing security risks. JANUARY 2006 – DECEMBER 2013 – Not employed/Stay at home mom. JANUARY 2004 – JANUARY 2006

RECEPTIONIST, AZALEA OBGYN / WILMINGTON, NC

Promptly greeted guests with a professional tone to offer assistance, answered incoming calls over multi- line system, answered questions, took messages, or transferred as desired, follow established protocols to protect confidential information, updated and managed digital and physical office records, provided essential assistance to office staff and kept the reception area neat and tidy. JANUARY 1998 – DECEMBER 2003

SCHEDULER, RANDOLPH HOSPITAL

Answered multi-line phone system, scheduled medical procedures, verified insurance, worked on preauthorization for procedures and communicated with patients and medical staff. PATRICIA L. RICHARDSON

861 Camellia Ln., Randleman, NC 27317 · 336-***-**** ad5ar1@r.postjobfree.com

EDUCATION

BUSINESS ADMINISTRATION, RANDOLPH COMMUNITY COLLEGE ACTIVITIES

VOLUNTEER, HABITAT FOR HUMANITY