Tracey Hummel

704-***-****

http://www.linkedin.com/pub/tracey-hummel/30/654/62

ad5aoh@r.postjobfree.com

SUMMARY

I am an experienced Disaster Recovery/Business Continuity professional with proven success and expertise in developing plans and procedures to enable business continuance in the event of a disaster. I have particularly good written and verbal communication, leadership, problem solving and organization skills as well as working well under pressure.

I am an active member of the Continuity Planning Association of the Carolinas professional group and have given a presentation during a quarterly meeting. I hold a Certified Functional Continuity Professional (CFCP) certification from the Disaster Recovery Institute International. I have also received my ITIL 3 foundations certification.

WORK EXPERIENCE

Founders Federal Credit Union 2022 - 2023

Senior Business Continuity Coordinator

This position became available when the responsibility for business continuity transitioned into the IT department. The opportunity was presented to me, and I have found it to be a program that has been focused on disaster recovery with minimal aspects of business continuity documented.

Responsibilities include:

Conduct business impact analysis for all departments

Review and update the business continuity plans for all departments

Be the liaison between the technology group and departments

Be the project manager for all business continuity exercises

Maintain exercise priorities and timelines

Create and facilitate tabletop exercises

Ensure contracts with IT vendors to support business resilience efforts.

Skill sets include:

Substantial knowledge of Microsoft Word, Excel and PowerPoint.

Skill in Microsoft SharePoint, Visio and MS Project.

Vanguard Investments 2018 - 2022

Information Technology Division Contingency Coordinator

This position presents the opportunity to increase my continuity experience into a business area other than banking and retail. The investment management industry is highly competitive and regulated which allows me to put business continuity plans into place to have the client’s confidence that in the event of a business interruption Vanguard could respond and continue to support their investment needs.

I was involved with Vanguard’s response to the COVID-19 pandemic. From March of 2020 until March of 2022, I was responsible for tracking and gaining approval for any of the 5000+ IT employees to temporarily come back to any of the 25+ buildings across the three Vanguard domestic sites.

I also maintained the responsibility of ensuring business continuity plans were kept current. This was done by conducting communication and tabletop exercises.

Responsibilities include:

Review the business continuity plans for 8 IT departments.

Be the liaison between the technology group and business units.

Be the project manager for all business continuity exercises.

Create the post exercise management summary.

Maintain exercise priorities and timelines with the IT departments.

Create and facilitate tabletop exercises.

Establish and maintain contracts with vendors to support business resilience efforts. This included scheduling test times and being the single point of contact for those vendors.

Skill sets include:

Substantial knowledge of Microsoft Word, Excel and PowerPoint.

Skill in Microsoft SharePoint, Visio and MS Project.

Contractor/Consultant 2018 – 2018

Leveraged significant experience and expertise in business continuity and disaster planning/recovery as

a consultant for major financial and business services organizations

BB&T Bank – Disaster Recovery Services

Direct processes related to the migration of the disaster recovery (DR) planning and testing tool from

a legacy system to an updated system application.

Identify and report system deficiencies and validate any needed fixes to ensure maximum functionality upon final deployment.

Created comprehensive user manual for permanent testing team.

AIG Commercial Disaster Recovery Group

Created recovery plans for critical business applications, with responsibility for identifying necessary hardware to execute recovery of programs and required/dependent applications.

Developed documents to support findings uncovered during analysis, testing, and validation.

Yadkin Bank 2014 - 2017

VP Risk Systems Manager

This position allows me the opportunity to broaden my experience and knowledge. Not only am I responsible for Business Continuity, but I have also added Vendor Management, Insurance Management, Document Storage Management and Policy Management to my knowledge base. This gives me a broader understanding of different areas of risk that allow me to establish better continuity plans. I am involved with audits and exams and the creation of management responses to any findings. I gather all documents necessary for renewals of insurances and am the point of contact for all insurance related issues. While I am not the owner of all the contracts, I do ensure the necessary documents are maintained. I maintain a document retention schedule and am the point of contact for offsite document storage. My involvement in policy management is to maintain a policy review schedule so the policy owners know when reviews are due and which board committee is responsible for the review.

Responsibilities include:

Review the business continuity plans for all branches and business units.

Be the liaison between the technology group and business units.

Be the project manager for all business continuity/disaster recovery tests.

Create the posttest management summary.

Establish an issue tracking log.

Establish recovery priorities and timelines with the business.

Create and Facilitate tabletop exercises.

Establish and maintain contracts with vendors to support business resilience efforts. This included scheduling test times and being the single point of contact for those vendors.

Skill sets include:

Substantial knowledge of Microsoft Word, Excel and PowerPoint.

Skill in Microsoft SharePoint, Visio and MS Project.

Belk Inc. 2011 - 2014

Business Continuity Analyst

The main goal is to create a functional business resiliency program that can be relied on in the event of a business interruption. The primary function is to establish working relationships with the business units to assist them in identifying their recovery needs. Secondary to this is to cross-reference the business needs with the technology used to support the business. Other responsibilities include insuring plans are in place from both a technology and business aspect and are kept current. I also coordinate the periodic testing of the plans and procedures, document any issues uncovered during these tests, track the resolution of the issues through to completion, work with the business to prioritize recovery efforts and create management report that summarize these efforts.

Responsibilities included:

Establish plan templates to assist the business with creating their plans.

Ensure the necessary hardware including servers, storage and network connections to support the business.

Be the project manager for business continuity/disaster recovery tests. Assist the business to establish the level of resiliency required.

Creating the posttest management summary.

Track any issues identified during testing through to resolution.

Establish recovery priorities and timelines with the business.

Establish and maintain contracts with vendors to support business resilience efforts. This included scheduling test times and being the single point of contact for those vendors.

Skill sets include:

Substantial knowledge of Microsoft Word, Excel and PowerPoint.

Skill in Microsoft SharePoint, Visio and MS Project.

Family Dollar Stores Inc. 2000 - 2011

Disaster Recovery Coordinator (2007-2011)

The primary function was to ensure the plans and procedures were in place to recover the business in the event of a disaster, coordinate the periodic testing of the plans and procedures, document any issues uncovered during these tests, track the resolution of the issues through to completion and work with the business to prioritize recovery efforts. I was a member of the incident response team which included being on call 24/7 for problems that may arise. There were multiple incidents in these 4 years that required coordination of recovery efforts.

Responsibilities included:

• Create and maintain IT procedures

• Coordinate the establishment of necessary hardware including servers, storage and network connections to support the business.

• Be the project manager for quarterly business continuity/disaster recovery tests. These tests typically included coordinating 30 to 50 participants and 3 to 5 different sites and 2 to 3 vendors.

• Assist the business to establish the level of resiliency required.

• Creating the posttest management summary.

• Track any issues identified during testing through to resolution.

• Maintain the ability of the Information Technology department to support the business in the event of a disaster. This included coordinating with the business to establish recovery priorities and timelines.

• Establish and maintain contracts with vendors to support business continuance efforts. This included scheduling test times and being the single point of contact for those vendors.

Skill sets include:

• Substantial knowledge of Microsoft Word, Excel and PowerPoint.

• Substantial use of MIR3

• Skill in LDRPS

• Skill in Microsoft SharePoint, Visio and MS Project.

Senior Systems Engineer (2000-2007)

Maintain the Corporate mainframe environment. Ensure the hardware and operating software is up to date and all licenses are maintained. Support two 1 million sq. ft. distribution centers.

Responsibilities included:

• Project manager for multiple hardware upgrades

• Budget of the mainframe and vendors.

• Supported the IBM mainframe hardware and operation system.

• Create and exercise DR plan for the mainframe

• Supported the programming staff when problems arose concerning programming tools.

• Created a test environment and the process to migrate programs from the test environment to production.

• Installed various hardware upgrades resulting in cost reductions.

• Supervising one other engineer.

Skill sets include:

• Substantial knowledge of IBM VSE operating systems.

• Proficient in Cobol and CICS

• Proficient in third party software from CA, GT Software and ASG.

Bank of America 1997 – 2000

Senior Programmer Analyst

Maintain and support the Commercial Loan application for the corporation. This included analyzing business requirements and coding programs to meet their requests. This also included periodic installation of major and minor vendor upgrades.

Responsibilities included:

• Supported the IBM mainframe commercial loan application.

• 24 x 7 rotating on call support.

• Business analyst for mergers.

• Successfully supported the conversion efforts for two mergers.

Skill sets include:

• Knowledge of IBM MVS operating system.

• Proficient in Cobol, CICS, VSAM, JCL, Fileaid, ISPF, TSO and many third-party development tools

EDUCATION

Youngstown State University

Youngstown, Ohio

Muskingum College

New Concord, Ohio

Salem High School

Salem, Ohio

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