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Columbus, OH
... Utilized customer service experience to efficiently respond to inquiries regarding mailing services. Ensured compliance with company policies for packaging materials for safe transport via post or courier services. Successfully handled large volumes ...
- Sep 16
New Albany, OH
... $5 Million IBM Netezza + Data warehouse (Oracle & DB2) upgrades and bring into SDLC Compliance Set up the project to migrate from FIS single sign-on to Okta single sign-on for customer-facing Tools: MS Project, Excel, Clarity, ServiceNow, Scrum, ...
- Sep 16
Westerville, OH
... InnoSource-Univar Solutions- Customer Service 4/2022-10/2022 •Serve as a representative for Univar by providing exemplary ... •Receives audits and processes new agent paperwork from sales directly from accounts agencies and other employee business ...
- Sep 15
Columbus, OH
... ● Campaign Manager / The Ace Dynamic: Trained new team members in problem-solving, customer service, and direct marketing, teaching them to work independently and collaboratively for exemplary sales results. Packaging Design Manager August 2013 – ...
- Sep 15
Columbus, OH
... • Ensured strict adherence to quality control measures during installation, verifying that all work met or exceeded company standards and customer expectations at 360X. • Provided exceptional customer service by educating clients on the ...
- Sep 15
Columbus, OH
... Developed and executed test scenarios for Sales platforms and Payment Gateway processes, ensuring accurate alert generation ... •Created test scenario for claims intake process and customer centric experience validation using Guidewire claims end-to ...
- Sep 15
Columbus, OH
... calls and escalated customer requests. Handle client/customer requests globally. Prioritize client requests to provide smooth solutions to client requests. Train junior customer service representatives SPECTRUM Columbus OH Sales Representative July ...
- Sep 12
Columbus, OH
... Main Street Johnstown, OH 43031 614-***-**** *************@*****.*** SKILLS Customer Service & Client Relations Inventory Coordination & Supply Chain Support SOP Development & Process Improvment ERP & Data Accuracy Claims Submission, Tracking & ...
- Sep 11
Columbus, OH
... The ability to create inquiries, escalations, and VSP Customer Retention Representative Triligent - Columbus, OH April 2016 to June 2023 • Inbound Calls • Upsell third party products • Customer Service Representative Teleperformance Columbus, Ohio • ...
- Sep 11
Orange Township, OH, 43035
... • Designed churn prediction models (logistic regression, survival analysis) with 85% precision, reducing customer churn by 10%. • Implemented data preprocessing in Python (pandas, NumPy), improving churn model accuracy and boosting insight ...
- Sep 10