Jorge Torres

**** ***** **. ******, ** ***** 214-***-****

ad5alf@r.postjobfree.com

Objective:

To obtain a position as a Bilingual Collections/Data entry that will enable me to utilize my skills and expertise. Reliable, honest, fast paced, committed, eager to learn, responsible and self-motivated. TMX Finance: Feb. 2020-2024

● Supervisor/Team lead

● Collection on past due personal/title loan accounts

● Negotiate payment arrangements or settlements to redeem collateral

● Transactions and customer interactions with accuracy and detail.

● Ensure all federal and state guidelines, including FDCPA. Met AQ requirements Pro-Collect: March. 2019-Feb. 2020

● Collections on past due accounts on Apartments and furniture stores

● Adhere to policies and procedures regarding to consumer collections

● Responsible for working 160-180 accounts daily

● Maintain accurate and detailed collection notes

● Took credit/card payment to update individual credits Mr. Credit Solutions: Nov. 2018-Jan.2019

● Account receivable manager

● Data entry

● Collected on delinquent accounts

● Accounts Payable

● Took payments on accounts and made payments

● Quickbooks

Heriberto Salinas M.D.: October 2017-October 2018

● Assisted the doctor with EKG’s, vital signs, performed injections venipuncture phlebotomist and IV’s

● Assisted with minor surgeries

● Charting, scanning, medical filling and provided a strong amount of customer service. ACE Cash Express: January 2006– February 2017

● Case manager/Check Collections

● Collections on return checks

● Managed up to 40 centers

● Assisted 5 district managers in training cashiers and assisting with customer service issues

● Took debit/card payments

● Provided invoices

Preventive Medicine of North Dallas: March 2009 – April 2010

● Assisted the doctor with EKG’s, vital signs, perform injections and venipuncture on adults and children

● Assisted with minor surgeries

● Charting, triage, medical filing and provided a strong amount of customer service Mi Doctor: March 2008 – March 2009

● Assisted the doctor with EKG’s, vital signs, perform injections and venipuncture on adults and children

● Assisted with minor surgeries

● Charting, triage, medical filing and provided a strong amount of customer service RGS Financial: June 2005 – December 2005

● Handled auto deficiency balance and delinquent accounts by demonstrating negotiation and problem solving skills

● Worked commercial accounts

● Manage large volume of accounts

● Knowledge of collection policy and practices

● Perform follow up on payment arrangements

● Certified telephone collectors techniques online seminar Qualifications:

Word Processing/Windows (Various)

10-Key

Type 40WPM

Organization Skills

Education:

PCI Health Training Center

Graduated: February 2008

4.0 GPA

References:

Available upon request

Contact this candidate