Maureen Akinyi Ochieng

072*******: ad5ald@r.postjobfree.com

I am an all-rounded and highly motivated individual with diverse skills in corporate communication, public relations, digital marketing, editing and research work. I am a self- driven individual and I always give my all in any task assigned to me. My aim is to leave a positive mark on everything I handle. I am also passionate about charity and humanitarian work since I believe every human being has a purpose in this world. Basically, this purpose is about impacting lives. When you lend a helping hand, you feel satisfied and more peaceful.

Skills

Research and Critical Thinking

Client Experience and relations Skills

Digital Marketing Skills

Editorial Content Management Skills

Public Relations Skills

Organizational and Management Skills

Corporate Communication Skills

Language

Speaks fluent English and Swahili

Educational Background

2014 – 2018: Degree in Communication and Public Relations from Maasai Mara University. I graduated with Second Class Upper Division.

2013 May to July: Computer Packages Certificate.

2009 – 2012: Certificate of Secondary Education (B Plain) from Moi Secondary School- Uloma, Siaya County.

2001 – 2008: Certificate of Primary Education (377 Marks) from Kirind Primary School- Siaya County

Work Experience

PR & Business Development Manager at CommKen Afrique (June 2022 to Date)

Product and service promotion

Crafting communication and brand strategy, crisis management plan for clients

Preparing PowerPoint presentations for trainings conducted by the CEO

Offering editorial services to all documents

Business development by getting leads for potential clients and conversions

Advertise products and services on various media

Heading the PR and Marketing team

Communication and Marketing Executive at ZionPearl Publishers

(July 2021 to May 2022)

Promote our products and services during events

Coordinate the design of promotional material and distribute in online and offline channels

Advertise our company and products/services on various media

Produce marketing copy for our website

Join social media groups and professional platforms to discuss industry-related topics

Monitor corporate website and social media pages and address clients’ queries

Network with industry experts and potential clients to drive brand awareness

Gather customer feedback to inform sales and product teams Executive Administration Officer at Green Kenya Investment Corporation

(March 2021 to July 2021)

Developing an annual administrative Budget and ensuring monthly implementation within a variance of 10%Completed thorough research into assigned topics.

Managing Website with weekly back-end updates including blogs, domain renewals and advertisement

Managing at least ten social media platforms, including daily posts, depicting growth orientation analytics

Ensure production of corporate collateral materials and branding items.

Using videos and other information, prepare video clips and documentaries depicting corporate project facilities and use such items for promotional work.

Scheduling, convene meetings (physical and virtual) – client, SMC, tender, training and other meetings and ensure timeliness and action. Keep record of such meetings in inter alia; minutes, reports, videos or photographs.

Using the communication manual, create sector-wise directories for bulk mailing, emailing using appropriate forms and get fresh daily emails/mails/memos and ensure daily dispatch of communication to clients.

Using HR manual and the applicable law, manage HR function.

Using the Procurement manual, manage procurement of goods and services.

Using a document management system, keep and manage a register of all files and ensure their issuance, recovery and monitor their circulation and action.

Undertake client and staff satisfaction survey and ensure timely action on customer comments.

Manage monthly performance reviews on basis of signed PC’s and recommend necessary management actions.

Undertake other administrative functions such as ensuring all equipment are functional, cleaning and staff welfare.

Undertake CSR or perform such other functions as may be assigned by the Director General.

Content Editor and Researcher at ZionPearl Publishers (March 2020 to March 2021)

Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.

Completed thorough research into assigned topics.

Managed competing deadlines with efficiency.

Wrote and edited high-quality content and visually impactful programs under deadline pressure with an exciting, captivating and authentic approach.

Proofread, edited, and evaluated the final copy to verify content aligned with established guidelines.

Provided concise and constructive editorial feedback to writers Digital Marketing Strategist at Oracom (ORADMT) from Jan 2019 to March 2020

Collaborated cross-functionally with sales, engineering and product management teams to accomplish shared goals.

Leveraged tracking data to segment target audiences, trigger campaigns and personalize content.

Trained and mentored sales and marketing professionals in email marketing.

Boosted brand awareness by establishing a strong web and social media presence. Client Relations and Communication Officer at My Leader Kenya- Oracom

(August 2018 – March 2020)

Worked closely with other team members to maintain optimum levels of communication to effectively and efficiently complete projects.

Acted as the link between the management and the My Leader Kenya members to enhance effective communication

Developed team communications and information for meetings.

Actively listened to customers' requests, confirming full understanding before addressing concerns.

Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Ensured that the website was up to date by developing relevant content and posting on the website

Corporate Communication Intern at Kenyatta National Hospital

(May 2018 – August 2020)

Served customers in a friendly, efficient manner following outlined steps of service.

Increased customer satisfaction by resolving issues.

Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Tasked with the responsibility of writing about organizational events and achievements and posting them on the social media platform

Created communication content on behalf of the organization. For example, press releases.

Maintained records of media coverage and collate analytics and metrics Part-Time Sales representative at Amaco Insurance Company

(during long holidays in 2016 and 2017)

Marketed the organization products and services (Insurance) to potential clients

Listened to clients’ feedback and presented to the management to enhance and improve services

Promoted organizational brand and reputation

Contacted clients to know whether they were satisfied with the service or not

Enhanced a mutually beneficial relationship between the organization and its publics by acting as the brand ambassadors

Leadership Experience

Digital Marketing Trainer at Oracom Web Solutions

Conducted training on email marketing at the organization Head of My Leader Kenya Brand

Headed the My Leader Kenya Brand at Oracom Web Solutions

Was in charge of all the activities under My Leader Kenya

Developed content for the brand and Website Updates

Reported daily activities of the brand to the General Manager for Oracom Web Solutions

Content and communication specialists My Leader Kenya (Brand of Oracom)

Managed content in the My Leader Kenya website

Updated content in the Website

All communication-related tasks for My leader Kenya A Class Representative at Maasai Mara University

Focused on time management and accomplishment of tasks by reporting to the head of the department on the progress of lectures for the appropriate units

Organized classes and contacting lecturers to reschedule their classes

Informed students about current information concerning their classwork

Acted as an intermediary between the lecturers and the students. Volleyball Captain at Maasai Mara University

Led 25-member team during practices, games, and tournaments; provide mentorship, encouragement and positive role model

Selected best players for the university team

Updated the game's director on weekly progress of the players

Liaised with the coaching staff to address issues of team cohesiveness; mediate conflicts

Volleyball Coach at Fanaka Schools at Narok County

Trained Fanaka Girls volleyball team thrice per week

Designed sessions with a focus on players’ self-esteem, motivation and teamwork skills

Head Girl at Moi Secondary School

Acted as a role model to other students and help in decision making on issues concerning the students

Acted as the voice of the students by employing appropriate communication skills to help solve problems and help maintain discipline and order. Honors and Awards

2017: Awarded a certificate of participation in public relations boot-camp at Maseno University.

2016: Awarded a certificate of participation in Kenya University Sports Association.

2015: Awarded a certificate of participation in the gender sensitization seminar at Maasai Mara University.

2010: Awarded a certificate of participation in Kenya Secondary Sports Association at the national level in volleyball.

2008: Awarded a certificate and trophy for the best girl at KCPE at the zone level. Seminars Attended

Digital Marketing Workshop at Oracom Web Solutions

2018: attended personal branding and communication seminar at Maasai Mara University.

2017: Attended Public Relations Society of Kenya boot-camp at Maseno University

2017: Attended a training of alcohol and drug abuse held at Maasai Mara University

2017: Attended a press week seminar held at Maasai Mara University

2016: Attended gender sensitization seminar at Maasai Mara University Community Involvement

2009: Girl child empowerment programs and offering guidance and counselling sessions in our community.

2017: Training sessions on curriculum and life skills at Fanaka Girls Narok County.

2018: Helping the old, Poor, and widowed.

Interests

Reading

Voluntary activities, for instance, helping the needy, offering guidance and counselling sessions and taking care of nature

Team sports (Volleyball) and spending time with family. Referees

1. Alphonse Juma,

Director,

Oracom Web Solutions,

Nairobi.

Phone Number: +254-***-***-***.

Email Number: ad5ald@r.postjobfree.com

2. Dr Denis Ikachoi

Lecturer,

Maasai Mara University,

P.O Box 861,

Narok.

Phone Number: +254-*********.

3. Eunice Karimi

Chief Editor and Business Development,

ZionPearl Publishers,

Nairobi.

Phone Number: +254-*********

Email: ad5ald@r.postjobfree.com

4. Antoinette Bonita Kamau

CEO, Commken Afrique

Nairobi.

072*******

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