ad5adq@r.postjobfree.com com Raleigh, Calton NC +1-919-***-****

WORK HISTORY

Patient Care Coordinator at Beverly Medical Center 07/2018 - 03/2019 (1 year)

Opening and closing office

Greeting clients

Answering phones

Inputting demographics

Verifying insurance

Filing

Helping other employees with duties around the office Documented prescriptions

Faxed prescriptions after Doctor signed off on them Patient Care Coordinator at Northern Virginia Eye Physicians 12/2017 - 04/2018 (5 months)

Duties

Opening and closing office

Greeting clients

Answering phones

Inputting demographics

Verifying insurance

Worked with patients on special machines guiding them through the process and making sure they were

comfortable, then uploaded results

Patient Care Coordinator-Triangle at Visions Optometry 08/2015 - 09/2016 (1 year)

Duties

Answer phones, register and verify appointments

Update patients records, insurance and demographics information in the system

Communicate with suitable staff about patient s arrival Verify and accept patient s insurance

Evaluate status of waiting room on a scheduled basis Make sure that patients are kept advised of wait times Make sure that patient s medical record is accessible for physician Update Specialist at Unlimited Recovery Repossession Division 12/2014 - 07/2015 (1 year)

Duties

Read through correct and post all new updated put in by agent in RDN and then transferred to the

client either through RDN or in their portal.

Invalidate addresses that are dead ends on accounts and removing agents Keeping portals in compliance for our clients by cybering and updating Run plates that are listed in updates through DMV and add to account all information

Answer a multi line phone system and direct calls to the appropriate individual

Answer all calls from clients requesting information on cases Add new addresses to account and verify correct adjuster is assigned to the address

Check for holds and closes

Font Desk Coordinator at Hair Affair Salon

05/2014 - 12/2014 (1 year)

Duties

Maintain professionalism when interacting with clients and prospective clients

Answering phones

Make appointments manage schedules

Direct customers to proper locations and manage the lobby or greeting Take and process payments

Data entry

Inventory

at Tommy Bahama Specialist

09/2013 - 05/2014 (1 year)

Duties

Responsible for achieving individual and team sales goals. Providing prompt, friendly, knowledgeable, and professional service to Belk customers.

Updating and maintaining client book

Sold over 145,000 dollars in clothing since September 2013 Consistently opening credit for Belk s Store

Marinating and meeting my daily sales goals

Customer Service recognition by managers and clients Residual Clients who come back to shop with me

Childcare Provider Front Desk at Fitness Center New Hanover Medical Center

03/2013 - 07/2013 (5 months)

Duties

Responsible for providing parents with safe and dependable childcare while they work out

Answering phones

Working the front desk and helping fitness team to provide excellent customer service to our members

Checking clients in and out and also utilizing computer to help clients pay for their training and

various transactions

Administrative Sales Front Store Manger at La Gemma Bakery 08/2012 - 12/2012 (5 months)

Duties

Responsible for managing daily operations of the bakery. Checking email, maintaining facebook page, receiving shipments, delivering orders, taking orders,

helping with accounting, Customer service sales, managing front area, helping with the final

presentation

Ability to build rapport with new and existing members in order to bring in additional new members.

EDUCATION

School of Communication Arts

Graduated 1998

Graphic Design Certification

Strayer University

Graduated 2003

Associates Degree

Park University

Graduated 2007

BS, Social Psychology

SKILLS

Leadership, Merch & Sales, 19 years

Operational Excellence, 19 years

Strategic Planning, 19 years

Data Driven Analytics, 19 years

Financial Acumen, 19 years

P&L Management, 15 years

Relationships & Negotiations, 19 years

Talent Development, 19 years

Visual & Product Merchandising, 19 years

Consumer Trends, 19 years

Brand Strategy & In-Store Comm, 15 years

Assortment Creation, 19 years

Inventory Management, 19 years

Strategic Account Leader, 19 years

Go-To-Market Strategist (GTM), 15 years

LANGUAGES

Spanish, Moderate

SOCIAL NETWORKS

Facebook, https://Roxanne norris

Twitter, https://Instagram

Linkedin, https://Linkedin

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 19 years

I have a security clearance

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