Phyllis M. Golden

**** ***** ***., *******, ** **108

901-***-****

ad5abw@r.postjobfree.com

Skills

Clerical duties

Customer service

Microsoft Word

General office equipment

Tax preparation

Experience

American Jobs Center, Memphis, TN 2017 – Present

Career Center Assistant

Performs routine clerical duties such as maintaining records, collecting data and providing information to customers

Provides technical assistance to customers and staff of the Tennessee Department of Labor and WIN Career Center

Greets and assists claimants in creating and accessing Jobs Service accounts and services

Emmanuel United Methodist Church, Memphis, TN 2015 – Present

Food Service Assistant

Serves food and beverages to guests at banquets and other social functions

Cleans and organizes eating and service areas

Prepares a variety of foods according to clients’ orders and supervisors’ instructions

A-Max Tax Service Center, Columbus, OH 2005 – 2015

Tax Preparer

Used all appropriate adjustments, deductions and credits to keep client taxes to a minimum

Prepared independent and commercial income tax

Consulted tax law handbook and bulletin in order to determine procedures for preparation of a typical return

Furnished taxpayer with sufficient information and advice in order to ensure correct tax completion

Answered multiple phone lines and greeted clients

Education

Medical Billing and Coding (1 year) – Tennessee College of Applied Technology, Memphis, TN