Professional Summary

Highly skilled Patient Care Technician and Certified Nursing Assistant with over sixteen years of experience delivering high quality care while working to patient and client centered work environments. Recognized for time management, accuracy, and attention to detail while demonstrating expertise in collaborating within teams. Comfortable in emergency situations, communicating with patients, medical staff, and families, and serving as a mentor to developing healthcare professionals.

Skills and Qualifications

Patient-focused care

Time management

Scheduling

Problem solving

De-escalation

Data, reporting, & analysis

Attention to detail

Collaboration

Compliance & safety

Technical Skills

Medication Assistant, Nurse Assistant, Client Intake, Medical Terminology, Medical Record Management, Patient Education, DOT Urine Collector, DOT Breath Alcohol Technician, Auditory Screening, HIPPA, OHSHA, Safety & Compliance

Related Experience

Assembly Worker John Deere Foundry, Waterloo, IA February 2021 to Present

Responsible for following detailed assembly instructions, processes, and procedures

Consistently comply with policies, guidelines, and regulatory requirements per the Quality System

Complete all administrative functions relating to business and regulatory requirements using computer software and technology

Immediately report problems with quality, processes, equipment, and materials to production supervisor

Maintain a clean and organized work area to facilitate manufacturing functions

Operate hand-controlled mechanisms to pour and regulate the flow of molten metal into molds to produce castings

Perform a variety of duties such as mixing materials, assembling mold parts, filling molds, and stacking molds to mold and cast a wide range of products

Unity Point Healthcare, Waterloo, IA *Multiple Progressive Roles

Clinical Program Assistant Coordinator Month 2016 to February 2021

Oversaw the daily operations of healthcare programs by coordinating patient care teams

Served as a liaison between patients, families, and healthcare professionals

Demonstrated effective listening and communicating skills to ensure the implementation of the best possible patient care plan

Responsible for maintaining and providing detailed, accurate, and complete documentation of care, coordinating medical records, and caring for patients with complex and multi-symptom illnesses and conditions

Administrated drug and breath screenings and provided results to employers

Cultivated and maintained strong and positive working relationships with managers and lead staff within each clinical area

Utilized effective analytical and problem-solving skills to resolve scheduling and patient issues

Recognized as a fast learner often called upon to complete additional tasks to increase knowledge and skills as well as providing training and mentoring to new team members

Patient Care Technician Month 2013 to Year 2013

Collaborated to provide ongoing medical support for patients assisting nursing staff, specialized doctors, and outside health consultants

Observed and monitored patient vital signs, including but not limited to, pulse, blood pressure, and respirations

Preformed preliminary diagnostic tests utilizing medical terminology to update patient records for doctors and nurses

Provided emotional support, physical assistance, and encouragement to patients on the road to substance abuse recovery and rehabilitation

Engaged in on-going learning and training to stay current and utilize best practices according to healthcare standards

Certified Nursing Assistant Ravenwood Nursing Home, Waterloo, IA Month 2007 to Month 2015

Assisted residents with a wide array of daily living care including meal assistance, bathing, dressing, grooming, and transferring via the use of assistive devices

Maintained an in-depth understanding of patient rights and laws including HIPPA when communicating with families and medical staff

Ensured timeliness, accuracy, and confidentiality when communicating with the medical team, documenting patients notes, and updating records

Demonstrated cultural competency, compassion, and technical skills in attending to patients within diverse healthcare settings

Entrusted to train and mentor new and incoming CNAs on job duties, expectations, policies, and procedures

Education

High School Diploma Hawkeye Community College, Waterloo, IA

Certifications & Training

CPA Certified

Audio, Drug, and Breath Analysis Screening

Patient Safety Training Program

Jamie Rhodes

ad5a5m@r.postjobfree.com 319-***-****

Contact this candidate