Tracie Chambers
Dunlap TN ***27
Contact No: 423-***-****
Email ad5a5k@r.postjobfree.com
Career Objective
Get hold of a position that will give me the ability to relate my sales education to a growing industry. Look forward to working with a corporation that promotes superior products and services; and give me the chance to meet and go beyond assigned sales goals.
Work Experience
Heathrow Associates
Customer Care Specialist/ QA
Oct 2022-March 2024
Various rolls doing fill in for vacation time paid time off leaves and call outs Screened calls coached for first call resolution call handling times FAQ and call control
Brandstar
Customer Care/Production
Oct 2020-July2022
Patient Appointment setting, Rx refills, Collecting patient information, Entering insurance,
Call potential prospects for T.V. shows aired on Lifetime, interview, and set up for call with main producer
North American Credit Services
Customer Care Medical/Billing Coding
Oct 2017-Nov 2017
Coding claims for Insurance/Calling patient for medical billing
collections/Setting up payment plans/Answering patient questions regarding
their bill
Frost Cutlery
Customer service Operator/Sales rep
Oct 2016– May 22, 2017
Trained new sales reps, helped maintain sales floor employees
Heathrow Associates
Home based QA
May 2016 - Oct 2016
Q.A monitored calls coached on call handling and professional approach
Koch Food
QA
Feb 2016 - May 2016
QA maintained products to met OSHA requirements before shipping out.
Performed nightly test on product.
Amazon
Order Picker
Oct 2015 - Feb 2016
Filled orders prepared for shipment from hand scan tool
Field of Interests
•Customer service/Sales
• Remote
• Medical Insurance
• Medical Coding & Billing
Skills
As400, Shortell, Microsoft, Word, Windows, PowerPoint, Excel
Strengths
Team leader, dependable, open to constructive criticism
References
Jeff Russell
Orlando Fl
Heathrow Associates
jef 3/ 13/ ad5a5k@r.postjobfree.com
Jonathan Branford
Chattanooga Tn
Koch Foods
Valerie Croley
Ooltewah Tn
Frost Cutlery
dcx
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge
and I bear the responsibility for the correctness of the above-mentioned particulars. Date :
03/13/2024
(Tracie Chambers )