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Customer Service Call Center

Location:
Pasadena, MD
Posted:
April 27, 2024

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Resume:

Christina Blanchfield

Glen Burnie, MD

ad5a5h@r.postjobfree.com

+1-410-***-****

Work Experience

Cashier

Twisted Cork - Elkridge, MD

May 2017 to Present

I was hired as an associate, I helped customers find products,assist with selections and rang them up. I also am TIPS certified. Up until the store sold 2 months ago I was a manager. Education

High school or equivalent

Skills

• Serving Experience

• POS

• Busser

• Cashiering

• Customer service

• Phone etiquette

• English

• Bartending

• Upselling

• Sales

• Stocking

• Spanish

Certifications and Licenses

TIPS Certification

September 2019 to September 2024

Assessments

Cashier Skills — Highly Proficient

October 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient

Customer Service — Proficient

October 2020

Identifying and resolving common customer issues

Full results: Proficient

Retail Customer Service — Completed

October 2020

Comprehending and responding to retail customer needs Full results: Completed

Food Safety — Familiar

October 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Familiar

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Call center customer service — Familiar

February 2021

Applying customer service skills in a call center setting Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate