Valene Cornelius
**** ******** **., *******, ** *7026 – Cell: 832-***-**** – ad5a1q@r.postjobfree.com
Objective: To obtain a customer service position that will provide me with an opportunity to utilize my skills and professional experience to assist an organization with achieving its goals in an efficient and productive manner.
Skills:
Attention-to-detail
Time-management skills
Organizational skills
Problem solving skills
Skilled at following safety protocols
Achievements:
Best Customer Service Certificate
Perfect Work Attendance Certificate
Work History:
Wendy’s, Houston, TX 2020 – 2021
Cashier
Processed customers’ payments and took orders.
Ensured the cleanliness and sanitation of the dining and kitchen area.
Prepared food orders utilizing a commercial grill.
Ensured appropriate temperature of all food prepared.
McDonald’s, Houston, TX 2015 – 2019 Manager (Sept. 2017 – Sept. 2019)
Performed weekly inventory counts of food items.
Ensured that all cashiers were performing to set expectations, providing exceptional customer service.
Maintained an accurate count of till, ensuring that cashiers had an appropriate amount of cash and change available for their shift.
Shut operating system down and re-opened system in order to ensure that the various dining options were available for purchase at the appropriate time.
Cashier (Sept. 2015 – Sept. 2017)
Greeted customers and placed their orders.
Processed customers’ payments, including cash, debit, and credit transactions.
Prepared food according to customer’s orders, ensuring that all food health precautions were taken.
Macy’s Distribution Center, Houston, TX Seasonal – 2017, 2018, 2019
Sorter Picker
Picked orders in warehouse to be shipped to customer, utilizing a scanner to scan items by code.
Packaged items to be shipped, ensuring that all items were packaged in appropriate shipping boxes according to the size and weight of object.
Performed quality assurance ensuring that all items to be shipped were free of defects and/or damages.
Attached shipping labels to items to be shipped.
Reliable Staffing (Temporary Assignments), Houston, TX 2011 – 2015
Warehouse Production/General Laborer
Stocked warehouse and store sales floor, ensuring that all merchandise was easily assessable and stocked in the appropriate locations.
Prepared meals in stores’ freezer to ensure that all food items were stored and accessed at the appropriate temperature.
Fiesta, Houston, TX 2007 – 2010
Checker
Processed customers’ payments following store protocol and procedures.
Ensured that all customers received a high level of customer service.
Closed shift out by counting money in the till and placing money in the store safe.