Melody Barnhart

Terre Haute, IN

ad5a1e@r.postjobfree.com 217-***-****

A position in a reputed company where I can improve and use my skills and experience.

Work Experience

Orthodontic Treatment Coordinator

Dentistry Just for Kids/TK Orthodontics

Terre Haute, IN

April 2023 to Present

Greet and welcome patients to help create a great first impression.

Works directly with patients on treatment plans and financial options

Works directly with the Orthodontist by briefing him on the patient and reviewing patients imagining.

Assists with patient payments, scheduling future appointments and referrals when needed.

Maintain confidentiality with respect to all aspects of practice.

Initiates confirmation calls, follow up calls after consultations and calls to pending patients.

Work within Microsoft Word, Excel and company software programs.

Manage time for consultations, all paperwork/research prior to the consultation and all paperwork following the consolation.

Track patients, pending patients, and observation patients within the practice.

Owner/Operator

Lavish/Melody's - Marshall, IL August 1995 to March 2023

•Built relationships with clients to ensure excellent customer service and repeat business.

•Analyzed clients' needs and provided the services needed.

•Fixed complex problems related to the science of color and chemicals.

•Trained and developed new stylists.

•Tracked and maintained inventory.

•Coordinated and promoted special events.

•Managed marketing and advertising activities.

CUSTOMER SERVICE REPRESENTATIVE

CONSOLIDATED COMMUNICATIONS DIRECTORIES - Effingham, IL

1992 to 1994

•Receive customer inquiries regarding advertising.

•Research information to arrive at a solution.

•Respond with either the information inquired about or a negotiated settlement, or an explanation of the resolution process.

•Complete and process necessary paperwork.

•Follow up on customer inquiries forwarded to sales account executives not returned within ten-day resolution period.

•Meet regularly as a quality improvement team member.

WESTERN STAFF SERVICES

1991 to 1992

SECRETARY

•Assist various businesses in their daily functions.

•Have complete understanding of customer requirements.

•Train in all forms and systems, i.e., payroll, accounting, bookkeeping, equipment and use of software.

•Develop professional communication skills.

ASSISTANT MANAGER

TRITON PROPERTIES INC

1989 to 1991

•Assist owner in the leasing office for 471 units.

•Supervise cleaning personnel.

•Post checks, compute daily deposits, process NSF checks, send three-day notices, and finalize security deposit refunds.

•Inventory apartments, compute occupancy rate, schedule maintenance and cleaning personnel, approve vacancies for showing and correspond with vendors.

•Lease apartments, review prospective resident applications, process cancellations and leases, and conduct move-ins.

•Participate in editing and publishing monthly newsletter.

•Advertising.

Participate in the manual/computer conversion of all office accounting and property management.

Education

Certification in Cosmetology

Lake Land College 1995

Business Administration

Lake Land College

1993 to 1994

High school diploma or GED

Skills

•Ambitious (10+ years)

•client relations (10+ years)

Additional Information

SKILLS PROFILE

•Superior client relations

•Ambitious

•Hardworking

•Self-motivated

•Quick thinker

•Sense of humor • Team-spirited

•People-oriented

•Outgoing

SUMMARY OF QUALIFICATIONS

•Data entry and retrieval

•Word processing software, spreadsheets, 10-key and general typing

•Establish and maintain rapport with people

•Analyze situations and develop solutions

•Organization and time management skills

•Written communication skills in preparing reports and documents

•Supervise, train and motivate personnel

Contact this candidate