DANIELLIE QUARSHIE

ad5a0h@r.postjobfree.com 813-***-**** Colorado Springs, CO 80909

Summary

I served two years in the military as a culinary specialist. I managed to train two new soldiers in the new fast space in environment. While, deployed in Poland and Lithuania for nine months where I was on rotation to defend against the enemy my task in Lithuania was to guard and Mail detail. The Lithuanian government gave me two medals of defense as a award for supporting their country. Also, I have a certification in food enhancement Course from Fort Carson culinary lab . I’m working towards getting my nursing certificate . In addition, I’m an hard working employee with excellent customer service, multitasking, time management abilities that is devoted to giving every customer a positive and memorable experience. What’s more, as a former Army soldier with 2 years of expertise as Culinary Specialist serving meals to approximately 100-400 service members I gained Knowledge about food storage, preparation and safety protocols. Lastly, I Focused on boosting morale by serving tasty and nutritious food.

My responsibilities was to train incoming soldiers of the equipments I worked with, and making sure that they have all the knowledge and responding to their questions.

Planned and prepared meals for large groups of people, using standardized recipes.

Conducted inventory of food items and supplies in order to maintain optimal stock levels.

Trained kitchen staff on proper knife handling, sanitation procedures, and safety regulations.

Supervised the preparation of food items according to established recipes and standards.

Performed quality control checks on all cooked foods before serving them to customers.

Kept up with current trends in culinary arts by attending workshops or conferences.

Assisted in training new employees on proper cooking methods and food safety practices.

Ensured compliance with health department regulations regarding storage, and preparation.

Maintained cleanliness and organization of work area while adhering to safety guidelines.

Ordered necessary supplies from vendors within budget constraints.

Provided feedback to management regarding menu changes or improvements.

Resolved customer complaints in a professional manner.

Organized catering events according to client specifications.

Communicated with customers to understand culinary needs and preferences and adjusted menus and services in response.

Collaborated productively and professionally with colleagues representing widely diverse points of view.

Cleaned and sanitized kitchen equipment, utensils and work stations.

Prepared workstations with ingredients and tools to increase efficiency.

Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Job experience: Bath & Body Works Tampa, FLSales Associate 11/6/2020-12/13/2020

Greeted customers and provided exceptional customer service.

Assisted customers with product selection, sizing and styling.

Provided accurate information about products, prices and services.

Maintained up knowledge of store merchandise and policies.

Organized stockroom shelves according to size, color or style.

Restocked shelves as needed to ensure sufficient inventory levels.

Conducted inventories on a regular basis to track stock levels.

Demonstrated product features and benefits for customers' needs.

Handled customer complaints in a professional manner.

Tracked sales performance metrics to identify trends in the market place.

Attended weekly team meetings to review performance goals and objectives.

Scheduled shifts for fellow associates during peak traffic times.

Analyzed customer feedback data to recommend improvements in service quality.

Answered product questions with up-to-date knowledge of sales and promotions.

Assessed customer needs to provide assistance and information on product features.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Wendy’s Fast Food Tampa, FLCashier03/2020 - 07/2020

Greeted customers and answered any questions they had about the store's products and services.

Verified that customers were of legal age to purchase alcohol or tobacco products.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Issued receipts, refunds, credits or change due to customers.

Stocked shelves with merchandise when needed.

Answered customer inquiries regarding store policies and procedures.

Processed returns and exchanges of merchandise in accordance with store policies.

Balanced daily transactions on a computerized point-of-sale system.

Assisted customers over the phone regarding store operations, product information and order placement.

Ensured compliance with all safety regulations within the store environment.

Provided excellent customer service while promoting loyalty programs to increase sales potential.

Identified discrepancies between actual count and register balance; made corrections accordingly.

Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.

Followed company security procedures for handling large sums of money.

Operated cash register or POS system to receive payment by cash, check and credit card.

Accepted cash and credit card payments, issued receipts and provided change.

Collected payments and provided accurate change.

Answered customer questions and provided store information.

Education and Training

Freedom High School Tampa, FLHigh School Diploma06/2020

Additional Information

Awards, The Army Achievement Medal (2)

Certificate

I have one certification in food service enhancement courses and another in safe serve .

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