Gaston Bashala
Johannesburg
South Africa
CURRICULUM VITAE
2020
Objective
To attain employment to better my professional aspirations and further my studies whilst
working. To ultimately position myself well enough within an organization to make a
beneficial and sustainable contribution whilst growing and learning the trade accordingly.
Personal Summary
A polite, well spoken and hard working individual with experience of working in a busy
restaurant environment looking after the needs of patrons. Attentive at all times with a willing
and helpful manner that is required to answer phone calls, taking reservations, customer’s
food orders and prepare bills. Always approachable, cheerful and possessing good
observation skills as well as the ability to work alone or as part of a team. Keen to find a
challenging position within an exciting employer where I will be able to continue to increase
my work experience & develop my abilities.
Education
Highest Qualification: Diploma, 2004
Institution: College Saint Lambert, Kinsasha Congo
Subjects: Electrical Engineering
Highest Qualification: Matric
Institution: I.T.P.M Mununu De Nd’jili, Congo
Subjects: Mathematics, Science, History, Electrical & Mechanical Sciences, Philosophy and English
SKILLS & ATTRIBUTES
Remarkable ability to handle the situations and make quick decisions.
Strong headed with the ability to maintain the discipline and cool environment.
Proficient in MS Office, Web designing and computer maintenance
Good verbal and written communication skills.
Very presentable and interpersonal skills.
Clean criminal record and no arrest history.
Disciplined, punctual and accountable
Positions Held
2007 – 2008 May, Manager
Gloria Jean’s Cafe, Brooklyn Pretoria
Reference: Mr Guillaume Masala 081*******
Duties
Welcoming customers to the restaurant, escorting them to their table and also informing them of any special offers or meals
Receive food & drink orders & serve customer requests to the standards required
Building and maintaining professional relationships with regular customers
Ensure timely delivery of all food & beverage items to customers
Understand menu content and keeping up to date with any menu changes
Making recommendations from the menu if requested
Managing and overseeing the duties of waiters reporting to me.
June 2008 - 2010, Waiter
Mugg& Bean, Cherry Lane, Brooklyn Pretoria
Reference: Richard or Chad 012-***-****
Duties
Responsible for looking after customers and attending to their needs
Welcoming them to the restaurant, escorting them to their table and also informing them of any special offers or meals
Receive food & drink orders & serve customer requests to the standards required
Building and maintaining professional relationships with regular customers
Ensure timely delivery of all food & beverage items to customers
Understand menu content and keeping up to date with any menu changes
Making recommendations from the menu if requested
2010 - 2011 Sept, IT Help Desk Technician
E-Space Internet Café, Sunnyside Pretoria
Reference: Aime: 076-***-****
Duties
Serving and repairing of computer
Updating service packs and software
Liaising with relevant stakeholders dealing with computer related queries
Customer relations management
Responsible for billing and company log bookkeeping
Clearing cutlery and dishes away from tables
Oct 2011 - 2014, Manager
Ridgeback Village, Centurion Pretoria
Reference: FistonKatenga 073*******
Duties
Responsible for overseeing and managing the security services of the establishment.
Ensure that all waiters perform all their duties accord to the standards of the establishment.
Control the situation of any incident that may occur with clients and personnel.
Listen and resolve customer’s complaints and problems.
Ensure customer satisfaction at all times and maintain service orientated excellence..
Prepare monthly reports to submit to management accordingly.
Ensure compliance with the establishments rules amongst customers.
Dec 2014 - 2015, Floor Assistant and supervisor
PlayBet, Pretoria CBD
Reference: PierrotTshienda 078*******
Duties
Responsible for overseeing and managing the security services of the establishment.
Ensure that all bouncers perform all their duties accord to the standards of the establishment.
Control the situation of any incident that may occur with clients and personnel.
Listen and resolve customer’s complaints and problems.
Ensure customer satisfaction at all times and maintain service orientated excellence..
Prepare monthly reports to submit to management accordingly.
Ensure compliance with the establishments rules amongst customers.
Jan 2016 - 2018, Casino Manager
Bafana and Icafeinternet, Potchefstroom
Reference: Ali Mulumba 067*******
Duties
Responsible for overseeing and managing the security services of the establishment.
Ensure that all staffs perform all their duties accord to the standards of the establishment.
Control the situation of any incident that may occur with clients and personnel.
Listen and resolve customer’s complaints and problems.
Ensure customer satisfaction at all times and maintain service orientated excellence..
Prepare monthly reports to submit to management accordingly and staff payments
Ensure compliance with the establishments rules amongst customers and performing cash-ups..
April 2019 – to date, Casino Manager
Montechristocasino,johannesburg
Reference: Sammy Mutumishi 078*******
Duties
Responsible for overseeing and managing the security services of the establishment.
Ensure that all staffs perform all their duties accord to the standards of the establishment.
Control the situation of any incident that may occur with clients and personnel.
Listen and resolve customer’s complaints and problems.
Ensure customer satisfaction at all times and maintain service orientated excellence..
Prepare monthly reports to submit to management accordingly and staff payments
Ensure compliance with the establishments rules amongst customers and performing cash-ups.
March 2021 – to May 21 Charlies Security
Duties
Armed response agent
Night shift
CURRICULUM VITAE
Name: Gaston Ntumba
Surname: Bashala
Nationality: Congolese
Languages spoken: English & French
Marital Status: Engaged
Dependents: 2
Driver’s License: Code 10, International
Contact Details: 076-***-**** / 078*******
E-mail: ad4zym@r.postjobfree.com
Address: 185 Frances street unit 30 key Lego
Observatory Johannesburg 2198