CONTACT
jennifer_flud@yahoo.com
Bakersfield ca
93308
SKILLS
Manage customer accounts,
Reconciling accounts, Customer
complaint handling, Customer
service,
Coordinate documents, Serve
customers, Attention to detail,
Documentation, Customer
relations, Multitasking, Policy
enforcement, Problem-solving,
Build coping skills, Supervision,
Counseling and coaching,
Maintain records, File updating,
Answer multiple phone lines
REFERENCE
Russ Sadam - "Community
support options"
Administrative, CEO
Juan Vargas - "BACSCO "
Sales manager
JENNIFER FLUD
OBJECTIVE
To work in an environment which encourages me to
succeed and grow professionally where I can utilize my skills and knowledge appropriately.Professional Summary Professional summary Hard working professional with 7.5+ years of experience working with developmentally
challaged adults, I have extensive knowledge of conflict resolution, customer communications, and customer
retention Many years of customer service IAiming to learn new skills to successfully fill any available positions. EXPERIENCE
Bakersfield air-conditioning supply company
Dec 07 2020 - Feb 25 2021
Receptionist
I was in charge of answering phones, greating customers with professional, friendly service, I also took care of all invoices, cash and credit card transactions, filing, updating customer accounts, bank deposits, interning staff timecards into excel and sending to corporate. Production Data Inc/ Rand Empoyment
Aug 17 2020 - Dec 5 2020
Drafter
Drafting data sheets collected by well testing in the oilfields, digatizing, it was a must to have great attention to detail.
Aaron's furniture
July 2019 - May 2020
Customer accounts advisor
Customer accounts, calling with reminders, updating info, customer retention, sales, collections
Community support options
Nov 2012 - July 2019
Admin assistant, lead staff
Documented and managed patient health
information and
observed all HIPAA protocols to maintain privacy.
Reviewed activities regularly to identify opportunities for improvement.
Updated records with current client goals, and needs for effective recordkeeping.
Supported client, and staff operations by completing assignments with strong focus on quality and
performance.
Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert knowledge.
Managed daily staff scheduling, for program staff and client
work crews.
Organized social outings, for day program arrange
activities, and tours. For our social event night program. For client growth.
Inventory control.
Supply orders
Daily data entry, to maintain records of behavior
changes, both
positive and negative. To help insure growth and
independence.