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Personal Care Customer Service

Location:
United States
Salary:
$25
Posted:
April 14, 2024

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Resume:

AF

ANNIE FLORES

ad4zt3@r.postjobfree.com 910-***-**** Honolulu, HI 96825 WWW: Bold Profile

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Fluent speaker of Tagalog, Visayan, English Grew up in the Philippines (Davao City); Culturally attuned to the needs of the diaspora community

Aegis Homecare Pinehurst, NC

Direct Support Professional Caregiver

03/2023 - 10/2023

Supported bathing, dressing and personal care needs. Maintained clean and well-organized environment for client happiness and safety.

Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.

Improved patient outlook and daily living through compassionate care. Prepared meals according to dietary requirements and assisted with feeding when necessary.

Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.

Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Laundered clothing and bedding to prevent infection. Respected the rights of each individual client while maintaining confidentiality of all personal information.

Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

Encouraged residents to participate in activities of daily living to enhance personal dignity.

Administered prescribed medications on a timely basis following care plan instructions.

Summary

Skills

Experience

Followed care plan and directions to administer medications. Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges. Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.

Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor. Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls. Assisted with meal planning to meet nutritional plans. Aided with mobility and independence for disabled individuals and continually monitored safety.

Followed safe lifting and transferring techniques to transport residents. Drove clients to shop for groceries, attend doctor appointments and run errands.

Monitored vital signs including blood pressure, temperature and pulse rate.

Monitored vital signs and medication use, documenting variances, and concerning responses.

Reported concerns to nurse supervisor to promote optimal care. Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.

Assisted clients with maintaining good personal hygiene. Helped clients get in and out of beds and wheelchairs. Built strong and trusting rapport with clients and loved ones. Partnered with registered nurses and physiotherapists to provide care to patients.

Worked closely with clinical staff to support therapeutic and behavioral plans.

Monitored health and well-being of clients and reported significant health changes.

Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

FirstHealth of the Carolinas Inc.

Pinehurst, NC

Hospital Kitchen Staff Member

03/2021 - 12/2021

Contributed to successful kitchen operations with smooth handling of daily checklists.

Professionally cooked individualized meals or specialty items in accordance with patient's healthcare plan

Observed food handling and sanitation procedures to safeguard against foodborne illnesses.

Cooked multiple orders simultaneously during busy periods. Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.

Retained consistent quality and high accuracy when preparing identical dishes every day.

Conducted regular maintenance checks on equipment ensuring proper functioning order.

Davao City National High School Philippines

High School Diploma

03/2015

CPR certified (Nov 2023)

Education and Training

training



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