Rachell Cruz Garcia
Receptionist
**** * ******** ****, *******, Phoenix, United States, 85032
602-***-**** ad4zr7@r.postjobfree.com
Professional Experience
Nationwide Vision March 2023 - Present
Receptionist
Metro by T-mobile March 2020 - February 2023
Sales Associate
Nationwide Vision March 2023 - Present
Optometric Technician
Education
Paradise Valley Highschool at 3950 E Bell Road
N/A in N/A August 2019 - May 2022
Key Skills
Welcomed visitors in a friendly and professional manner Answered incoming calls and provided callers with accurate information Scheduled appointments and maintained an accurate record of customer visits Performed basic office duties such as filing, photocopying, and faxing Provided administrative support for the office staff Field phone inquiries for new and existing patients, manage appointment scheduling, conduct new patient orientations, and manage electronic medical records Manage patient intake and discharge documentation, oversee billing and insurance verification, communicate with insurance companies
Build and maintain positive relationships with [colleagues and supervisors] Greet all patients and capture their [personal, medical, and insurance] information Developed and maintained relationships with customers to increase sales Processed payments and returns accurately and efficiently Maintained a high level of product knowledge
Stocked shelves and ensured display areas were attractive and organized Utilized point of sale system to complete sales transactions Assisted optometrists in providing comprehensive eye exams and vision tests Performed refractions, visual acuity tests, and other vision testing Performed comprehensive optometric exams, including refraction, ocular health screenings and other pretesting procedures
Evaluated patient history and complaints and identified red flags Entered patient data into electronic health record system Languages
Organization and Efficiency
Bilingual
Fast learner
Spanish