LILLIAN Gates

Roanoke, VA

ad4zpp@r.postjobfree.com

+1-540-***-****

With an established background in customer service, I'm looking for a position/career where I can grow and utilize my skills and desire for helping others. Authorized to work in the US for any employer

Work Experience

Fulfillment Agent

Protos Security - Daleville, VA

May 2023 to March 2024

Creating and filling guard request/work orders

Scheduling

Cold calling

Negotiating Rates

Email/incidents via Zendesk

Hr Service Specialist

Advance Auto Parts - Roanoke, VA

January 2019 to March 2023

Hr policies and procedures

Processing support orders

Payroll procedure and policies

Benefits Eligiblity

ADP

FMLA

ONBOARDING

Interviewing/hiring

Medical support orders

Employment eligibility

Asst. Front Desk Manager

Red Roof Inns, Inc. - Troutville, VA

October 2016 to December 2018

Front desk duties

checking guest in and out.

Processing payments,

Interviewing/hiring

scheduling

Submitting and processing payroll

Placing bulk order for supplies

Laundry attendant

Breakfast attendant

Night Audit/Front Desk Clerk

Quality Inns - Roanoke, VA

March 2013 to October 2016

Checking guest in and out of rooms

Processing payments

Creating work orders

Processing payroll

making reservations

Scheduling

Education

General Education Diploma in Business Office and Technology Roanoke city public schools

Skills

• Human Resources

• Human Resources Management

• Employee Orientation

• Workday

• Recruiting

• PeopleSoft

• Benefits Administration

• Office Management

• Conflict Management

• Microsoft Powerpoint

• Payroll

• Interviewing

• HR Sourcing

• Management

• Customer service

• Customer support

• 10 key typing

• Debits & credits

• Microsoft Excel

• Accounting

• Payroll

• PeopleSoft

• Analysis skills

• Workday

• Sales

• Human resources

• Front desk

• Recruiting

• Interviewing

• Office management

• Hotel experience

• Telemarketing

• Employment & labor law

• HR sourcing

• Conflict management

• Leadership

• Typing

• Computer skills

• Banking

• Communication skills

• Organizational skills

• Intake

• Office experience

• Microsoft Office

• Microsoft Outlook

• Microsoft Word

• Administrative experience

• Data entry

• Microsoft Powerpoint

• English

• HIPAA

• Clerical experience

• Business management

• Time management

• Continuous improvement

• Windows

• Phone etiquette

• Human resources management

• Documentation review

• Call center

• Multi-line phone systems

• Copywriting

• Zendesk

• Night Audit

• Computer Networking

• Event Planning

Contact this candidate