Teodoro E. Villalobos
San Antonio, TX 78204
ad4zn9@r.postjobfree.com
Objective:
To obtain a career in a Leadership role in a large and diverse company where I can best utilize my management, customer relations and organizational skills to their fullest potential. Education:
University of Texas at San Antonio Graduated: May 2003 Bachelor of Business Administration
Major: General Business Minor: Management
St. Gerard’s High School Graduated: May 1997
Graduated in top 10 of class
Computer Skills:
MS Windows MS Outlook Dentrix
MS Word / Pages MS Excel / Numbers Eaglesoft
MS Power Point / Keynote Centricity Medisoft
Meditech Collectlogix NextGen
eClinicalWorks
Highlights of Qualification/Skills:
Over 19 years in management and other supervisory roles Strong leadership background in both Primary Care and Specialty office settings Kaizen trained with all necessary Toyota Lean Six Sigma skills Bilingual English/Spanish – Read/Write
Excellent People Skills/Customer Service
Excellent Oral and Written Communication Skills
Excellent greeting/telephone etiquette
Goal oriented, able to multi task, and self motivated Excellent organizational skills and able to coordinate events Dependable with a very strong work ethic
9 years billing, posting, collections, and appeals Strong background with Workers’ Compensation, HMOs, Commercial, Government and Managed Care guidelines 9 years ICD-9 and CPT coding
9 years of insurance credentialing
Work experience
October 2018 – August 2023, Director of Clinic Integrations, WellMed Medical Management, San Antonio, TX Guided and supported newly acquired clinics to assimilate into the organization as seamlessly as possible Implemented and enforced company policies and processes with newly acquired clinics Coordinated and supervised the daily activities of the business support and technical/production team that is responsible for the day to day clinical care of patients Set priorities for the team to ensure task completion Identified and resolved operational problems by using defined processes, expertise and previous experience. July 2018 – August 2018, Operations Manager, 6to9 Dental Texas, San Antonio, TX Managed a multi-disciplinary set of employees
Managed all staff in the areas of hiring, staff development and overall management of clinic Implemented training for new personnel on insurances changes and company policies Preformed all Billing and Collections duties as well as all Cash Posting Analyzed and presented weekly collection reports to owner Prepared bi-weekly payroll
Ordered weekly supplies
December 2016 – July 2018, Clinic Manager, HealthTexas Medical Group, San Antonio, TX Managed a multi-disciplinary set of employees
Managed all staff in the areas of hiring, staff development and overall management of clinic Provided effective coaching/mentoring, feedback and developmental action plans to all staff Facilitated monthly staff, provider and THEx meetings Supply ordering
April 2013 – August 2016, Health Center Manager, Premise Health, San Antonio, TX Oversight of three On-Site Clinics on the campus of USAA in San Antonio, TX and Colorado Springs, CO Participated in all client meetings to support to ensure client satisfaction Managed a staff of thirty employees that consist of MDs, PAs, NPs, RNs, MAs and Admins Managed supervisors and all staff in the areas of hiring, staff development and overall management of clinics Provided effective coaching, feedback and developmental action plans to all staff Prepared daily, weekly, monthly and quarterly reports for corporate as well as for the client Coordinated medical staffing for all major functions/special events for client Organized and manned all Marketing events for clinics Facilitated weekly and monthly staff meetings
Analyzed and delegate all account balances and credits for appropriate action Recruited and mentor all staff, Management of the entire onboarding process Assessed the need for corporate support under the direction of the Director of Operations and Senior Management October 2009 – April 2013, Commercial Team Lead/ Biller and Collector, Christus Health, San Antonio, TX Supervised a multi-disciplinary set of employees
Preformed all validations, billing and collections for Medical, Dental, SANE and Client accounts for entire region Prepared daily financial reports for entire region Super-user and Trainer for new Meditech upgrade
July 2008 – August 2009, Business Administrator, Oak Hills Periodontics, San Antonio, TX Managed a multi-disciplinary set of employees
Facilitated Morning and Monthly Team Meetings
Prepared bi-weekly payroll and monthly bonus
Addressed patient needs, supervised all medial necessity paperwork Prepared and presented Treatment Plans for surgical procedures Preformed all registration and dismissal processes Preformed all Billing and Collections duties as well as all Cash Posting January 2008 – July 2008, Business Manager, 7 to 7 Dental, San Antonio, TX Managed a multi-disciplinary set of employees
Set up practice as legal entity (tax-id and articles of incorporation) Saved company money by writing employee manual and all policy and procedures Preformed all HR duties
Implemented training for new personnel on insurances changes and company policies Administered and negotiated all insurance contracts and fee schedules Preformed all Billing and Collections duties as well as all Cash Posting Analyzed and presented monthly/biweekly collection reports to owners Audited statistic reports
Credentialed Dentists and facilities
Prepared bi-weekly payroll
Ordered weekly supplies
October 2004 – December 2007, Office Manager/IOM Tech/Biller, Neuraxis Monitoring Group, San Antonio, TX Managed a multi-disciplinary set of employees
Implemented office and OR training for new personnel on hospital and company policies Data entry of patients, office procedures, and office charges Preformed all Billing and Collections duties as well as all Cash Posting Analyzed and presented monthly collection reports to owners Formulated statistic reports for monthly and quarterly meetings Credentialed Monitoring Techs and Audiologists
Scheduled surgeries with hospitals
Administered all hospital contracts and fee schedules Preformed Intraoperative Neuro Monitoring in the OR Ordered monthly supplies