Kena scanes

P

305-***-****

E

ad4zm6@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Education

As a highly driven Administrative Professional with over 15 years of extensive experience, including 8 years specializing in Executive Assisting, I actively seek opportunities in dynamic work environments. My background encompasses diverse roles in clerical support, customer advocacy, management, training, and executive assistance, providing me with a wealth of expertise and versatility.

Recognized for my exceptional multitasking skills and meticulous attention to detail, I consistently deliver exceptional customer service and execute clerical tasks with precision. My strong team-building abilities and continuous pursuit of knowledge distinguish me, enabling me to operate at the highest levels of proficiency and excellence.

Driven by a passion for professional growth and fueled by a high-energy approach, I leverage my effective communication skills to meet and exceed the needs of both clients and the organization. I am eager to join a company that offers stability amid the challenges of COVID-19 while providing ample opportunities for personal and professional development.

Barry University 2022

Currently Enrolled

American Intercontinental University 2007-2009

Miami-Dade College

2003-2004

AREAS OF EXPERTISE

●Office skills

●task management

●payroll/account payables

●Interpersonal skills

●policies and procedures

●problem solving

●multi-tasking

●healthcare management system

●foresight and decision making

●microsoft office

●marketing

●grant research

●credit repair

●scheduling

●bidding research

●social media scripting

PROFESSIONAL Experience

December 2023 - Present

Executive Assistant/Office Manager, Just Divine University

•Fulfill all administrative support functions for C-Level Personnel.

•Maintain Outlook calendars for members of the Executive Directorate; coordinate meeting requests, reserve conference rooms, send invites, and resolve schedule conflicts.

•Perform editorial reviews of correspondence packages for spelling, grammar, accuracy.

•Prepare presentation material for various meetings, conferences, and presentations.

•Manage manpower resources. Perform accounting activities to include expense reports, purchase orders and invoices weekly.

•Proactively support assigned customers by maintaining continuous liaison with the organization's leadership or designee and ensures all interested parties are kept abreast of changes and current resource/manpower issues within the organization.

•Act as a point of contact for vendors, subcontractors, and various construction services teams and solicit quotes from them for new jobs

•Coordinate scheduling and calendar management for the CEO and other senior executives

•Backup assistant to other executive assistants as needed

•Host meetings and trainings with VA abroad

•Research grants and bids on both local and federal level

•Create and script content

•Coordinate fundraisers and donation drives with local officials

•Credit repair

February 2022 - August 2023

Executive Assistant, She Builds Construction & Development Inc.

•Fulfill all administrative support functions for C-Level Personnel.

•Maintain Outlook calendars for members of the Executive Directorate; coordinate meeting requests, reserve conference rooms, send invites, and resolve schedule conflicts.

•Perform editorial reviews of correspondence packages for spelling, grammar, accuracy.

•Prepare presentation material for various meetings, conferences, and presentations.

•Manage manpower resources. Perform accounting activities to include expense reports, purchase orders and invoices weekly.

•Proactively support assigned customers by maintaining continuous liaison with the organization's leadership or designee and ensures all interested parties are kept abreast of changes and current resource/manpower issues within the organization.

•Act as a point of contact for vendors, subcontractors, and various construction services teams and solicit quotes from them for new jobs

•Coordinate scheduling and calendar management for the CEO and other senior executives

•Backup assistant to other executive assistants as needed

February 2019 - January 2022

Executive Assistant, Confidential C-Level Client

•Fulfill all administrative support functions for C-Level Personnel.

•Maintain Outlook calendars for members of the Executive Directorate; coordinate meeting requests, reserve conference rooms, send invites, and resolve schedule conflicts.

•Perform editorial reviews of correspondence packages for spelling, grammar, accuracy.

•Prepare presentation material for various meetings, conferences, and presentations.

•Manage manpower resources. Perform accounting activities to include expense reports, purchase orders and invoices weekly.

•Proactively support assigned customers by maintaining continuous liaison with the organization's leadership or designee and ensures all interested parties are kept abreast of changes and current resource/manpower issues within the organization.

•Arrange and manage domestic and international travel arrangements to include booking air and ground travel, hotel reservations, dinner reservations and complete itinerary.

May 2019 – February 2020

Social Worker, Kidco

•Engaged with more than 100 children and families experiencing Social Service needs by assessing, creating and implementing individualized treatment plans.

•Build client centered relationships to build partnerships with each individual client and family.

•Educated and trained parents on necessary tools to improve care for families within the home and assisted with getting them involved in highly encouraged volunteer opportunities.

•Engaged with and built open communications and long-lasting partnerships with organizations in the community, resulting in streamlining resources and faster connections for clients in need.

•Assisted individuals with accessing and obtaining vital documents, food stamps, Medicaid and social security benefits, as well as mental and substance abuse treatments.

•Maintained and filled confidential records according to company and state policies and HIPAA.

•Supervised and educated assigned Social Service Workers, ensuring they were equipped and following the guidelines of services and care.

August 2018 – February 2019

Senior Advocate, Change Healthcare (Contract)

•Engaged and interacted with health plan members through outbound and inbound telephonic contact to review and assess health plan member’s eligibility for services.

•Achieved and exceeded individual and production goals, contributing to the department’s success by succeeding at departmental and quality metrics.

•Reviewed correspondences and inquiries from the health plan members to determine needs.

•Fast tracked priority cases; acknowledging, following-up, and close out correspondence and/or inquiries as assigned.

•Efficiently managed customer calls and multiple applications in a fast-paced environment.

•Maintained knowledge of all state and federal regulatory requirements.

•Participated in Altegra Health staff and operational developmental programs as assigned.

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