GRAYDIN LOHRE

Customer Service Extraordinaire

CONTACT

PROFILE

414-***-****

ad4zkg@r.postjobfree.com

Glendale, WI 53217

Team lead, trainer, and retail customer service expert with over 3 years of experience. History of promotion to more senior and leadership positions within the location I worked. Continually looking for process improvement, cost savings and environmentally friendly improvements. Looking for a position that embraces my passion, enhances my skills and provides development and the ability to earn advancement.

SKILLS

EXPERIENCE

Customer Service

Communication

Training

Food Preparation

Microsoft Office

Adobe Suite

Leadership

Hospitality

Beverage Preparation

Heavy Lifting

Childcare

Salad Artist / Team Lead

Forage Kitchen / Kombucha – Whitefish Bay, WI

January 2024 to Present

Customer facing team lead the performed opening, closing, inventory and food allocation duties. Trained employees and interacted with customers to exceed food prep expectations. Occasionally worked with the kitchen to help move along with food preparation and cooking.

Café Ambassador / Crew Member

Collectivo Coffee Roaster – Shorewood, WI

January 2023 to December 2023

Promoted to kitchen head in July. Provided training on food preparation, safety, and cleanliness. Attended regular meetings to taste and discuss new seasonal food and beverage offerings and disseminated that information to all employees at our location. Worked with manager to make it easier for me to prep food and have less workers in the kitchen by getting tasks done.

Barista

Starbucks

October 2021 to December 2022

Performed all duties associated with beverage and food preparation. Customer facing employee who worked cashier duties and drive thru responsibilities. Excellent communication with in the team of employees and with customers.

Crew Member

Kilwins Milwaukee Bayshore – Glendale, WI

June 2021 to October 2021

Working at Kilwins, employees would primarily be responsible for tasks related to customer service, confectionery production, and store maintenance. This includes greeting and assisting customers, preparing and serving a variety of sweets such as chocolates, fudge, and ice cream, ensuring the cleanliness and organization of the store, operating cash registers, and potentially assisting with inventory management.

EDUCATION

Shorewood High School

May 2021

Graphic Art

Scholastic Arts Gold Key

2015

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