Bediako Mbaye

Hazleton, PA *****

ad4zkd@r.postjobfree.com

+1-570-***-****

Accomplished professional with multiple years of experience in creating long lasting professional relationships, acquiring a multitude of skills, effectively creating and managing multi talented teams. CORE QUALIFICATIONS

• Self aware professional

• Mechanically inclined

• Strong communicator

• Highly creative

• Self motivated and reliable

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Machine Operator

Gonnella Frozen Products - Hazleton, PA

January 2024 to Present

Operate various machines, insuring production lines operate continuously and efficiently. Machines include but are not limited to: Case making machines, boxing machines, and bagging machines. Maintenance Technician

Capelli Sport - Pittston, PA

May 2023 to January 2024

Monitored and service systems, diagnosing problems and troubleshooting equipment, running tests and completing reports, updating and improving existing systems, and repairing or replacing faulty equipment.

Certified Lifeguard

Kalahari Resorts & Conventions - Pocono Pines, PA

February 2023 to August 2023

Preform basic lifeguard duties.

Forklift Operator

American Lumper Services - W Hazleton, PA

November 2021 to January 2023

Operate forklift safely, and on occasion preform picking and packing duties. Team Leader/Manager

Alpha Gas and Electric - New York, NY

December 2019 to March 2020

Championing customer/client relations at all levels, while leading, training, and managing members of the account management team to resolve any issues that may arise. Account Manager

MANHATTAN FIRE & SAFETY - New York, NY

September 2019 to March 2020

Manage existing accounts for sales and servicing of commercial use fire extinguishers. Create new accounts through cold calling and advertisement with various conventional and non-conventional methods.

Customer Service Representative

International Marketing Association - Virginia Beach, VA December 2017 to August 2019

Receive inbound calls pertaining to sales and assistance for medical alert devices, while maintaining good consumer relations and fostering safe environments for clients. Recovery Specialist

Interstate Recovery Service - Virginia Beach, VA

February 2018 to October 2018

Make contact and collect funds from debtors in attempt to recovery funds from outstanding balances. Technical Assistant

ADVANCED BOILER & PIPING - Queens, NY

2014 to 2017

Assist technicians with repairing, maintaining, and replacing boiler systems and parts. Property Manager/Leasing Agent

SKYLIGHT REALTY - Queens, NY

2013 to 2015

Manage routine tasks delegated to them by the owners and to maintain and preserve the value of the properties. Also, advertise and display apartments to prospective renters, while brokering contracts between property owners and renters.

Head Mechanic

FREEWHEELIN BIKES - Virginia Beach, VA

2004 to 2009

Manage a group of mechanics who duties included (but not limited to) build, maintain, and repair bikes. Maintain good customer relations and drive sales.

Education

Associate

Queensborough Community College

2017

Apex Technical School

2010

Skills

• Call Center

• Customer Service

• Team Management

• Property Management

• Fabrication

• Mechanic Experience

• Boiler

• Plumbing

• Blueprint Reading

• Mechanical Knowledge

• Equipment Repair

• Order Picker

• RF Scanner

• Facilities Maintenance

• Manufacturing

• Forklift

• Carpentry

• Troubleshooting

• Hydraulics

• Electrical Experience

• Heavy Lifting

• Low Voltage

• Quality Assurance

• Handyman

• Freight Experience

• Construction Management

• Brake Repair

• Electrical experience

Certifications and Licenses

Forklift Certification

Driver's License

Assessments

Customer service — Proficient

May 2021

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Administrative assistant/receptionist — Proficient September 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Sales skills — Proficient

November 2020

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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