Nancy Decarlos 832-***-**** ad4zhk@r.postjobfree.com

Summary

Professional with 20 years administrative and customer service experience. Ability to learn and grow quickly in a variety of industries and environments. Honest, dedicated, reliable, punctual, motivated, team player. Gaps in employment are primarily due to child-rearing and family relocation in support of spouse’s career.

Education (Some college, no degree)

Houston Community College, Stafford, Texas - AAS Human Resources Management

Wharton County Junior College, Sugar Land, TX - Human Anatomy & Physiology (CEU)

University of Hawaii/Leeward Community College, Pearl City, HI - AAS Teaching

Lone Star College Montgomery/North Harris, Houston, TX - AAS Management

Employment History

4/2023 – Present, Administrative Assistant

M&M Landscaping and Mason Firewood

oSelf-trained and trained owner on industry software program

oAdded new customers, scheduled jobs, performed month-end billing and posted payments

oGeneral office duties: mail-merge, office supplies, schedule service for office equipment etc.

11/2022 – 4/2023, Instrumentation Assembler

AmeriTech Staffing, Inc. for FW Murphy Production Controls, Rosenberg, TX

oOperate required machinery and equipment, including electric and manual hand tools

oAssemble mechanical & electronic assemblies and kits using a variety of tools and equipment

oFollow Non-Conforming Material (NCM) process, ensuring NCM material is red tagged

oWork with team to meet daily production goals while following a manufacturing schedule

oRead and understand all policies, procedures, work and test instructions associated with assigned station(s)

oReport issues that may jeopardize employee safety, product quality, and/or on-time delivery

oAdhere to 6S (5S + Safety) program, keeping station(s) and work area clean, well-organized and free of safety hazards

1/2022 – 9/2022, Goal Post Data Entry Clerk

Ross Distribution Center, Brookshire, TX

oResponsible for daily input of time and production to produce reporting of employee performance and blue-chip bonus program results. Interact with management and engineering team.

oSummarize production sheets, checking for accuracy and reporting errors

oFile paperwork in accordance to established procedures. Rotate files periodically for storage

oExcellent organizational skills: Clerical/administrative experience

oGood math skills: 10-key experience (fast and accurate)

oGood interpersonal skills: Ability to maintain confidentiality

4/2011 – 5/2014, Administrative Assistant III

Sunoco Logistics Partners (SXL) aka Energy Transfer Partners, Sugar Land, TX

Department: Asset Integrity (Pipeline, Tank, Corrosion), Department of Transportation (DOT)

oOrganize Records (major project data cleanup): Inspections, Vendor, Maintenance, Hydrostatic Test

oMaintain: phone list, organizational chart, calendars, office supplies, catering, records storage, website (SharePoint), carpool fleet, meeting minutes, timesheets (PeopleSoft), new hire orientation

oCreate Manuals: New Hire, Accounting and Finance (recognized by Capital Projects Mgr.)

oOperator Qualification (OQ) Proctor and Coordinator Trainer (NCCER)

oAssign account codes: tank invoices; project cost analysis

4/2010 – 12/2010, Administrative Assistant

At Balance aka Dynamic Pressure Management (a Schlumberger Company), Rosharon, TX

oOffice management: answer phone, greet visitors, office supplies, cater lunches, setup conferences, international travel, maintain personnel records, track personnel daily schedule

oHydrostatic Test Records: Gather test data, scan and link to Microsoft Access database

oCreate reference guide: Local and International Travel, Office Management

oNegotiate Service Agreement for office maintenance

10/2008 - 1/2010, Management Assistant

Kaiser Permanente, Honolulu, HI

Staffing Partners Employment (10/2008 to 3/2009)

oSupport (5) units, 110 staff (ER, Telemetry, Medical/Surgical, Oncology, Hemodialysis)

oSchedule and setup conferences, birthday luncheons, special events, performance appraisals

oOrganize medical supplies, and personnel records of five hospital units to prevent potential fines

oMaintain office equipment, large equipment capital expenditure, office supplies

oUpdate manuals: MSDS, Emergency Procedures; compose meeting minutes

oCreate tracking process: vacation/sick leave, licensures, training

5/2005 - 10/2005, Administrative Assistant & Customer Service Representative

APAC Mechanical, Inc., Honolulu, HI

Bishop & Co. – Staffing Agency (5/2005to 6/2005)

oOrganize Customer Service Department: receive, log, and track service calls; schedule field technicians

oUpdate communications log, type proposals for bids, notify accounting to close and bill completed jobs

Central Pacific Bank (5/2005)

oReceive and disburse promotional items to local branches

6/2001 - 1/2005, Administrative Assistant III & IV

Anadarko Petroleum Corporations, aka Occidental Petroleum, The Woodlands, TX

Departments: Public Affairs, Information Technology Services/Exploration and Production

oProduce daily/monthly reports, setup audio/web conferences, monitor Oil-Flow Automation alarms

oOffice supplies, invoices, travel, expense reports, depart budget

9/1995 - 5/2001, Branch Administrator & Customer Service Representative

Fujitsu Business Communication Solutions aka Altura Communications, Houston/Dallas, TX

Remedy Temporary Personnel Agency, Houston, TX (9/95 to 12/95)

Branch Administrator

oProduce high-quality/creative proposals, monthly/quarterly reports, sales forecasts

oAnalyze operational efficiency and profitability with management

oOrganize/host company events, sales meetings and seminars

Customer Service Representative

oReceive and enter customer orders, service appointments, billing inquires

oProcess invoices and work orders, timecard entry, month-end billing

10/1994 – 5/1995, Quotations Secretary

EGC Corporation, Houston, TX

oSupport three departments: Quotations, Sales, Order Entry 20+ staff

oLog quotes in Dbase and Lotus 123; Memos in WordPerfect 6.0

9/1988 – 10/1994, Office Administrator & Affirmative Action Plan Analyst

N. Darlene Walker Inc, aka Darlene Walker & Associates, Houston, TX

oSupport President and office team

oAnalyze statistics for Affirmative Action plans using MultiPlan and Paradox

oJune 1991, began programming Paradox Application Language (PAL) and supervised new employees in computer programmer training

oRequest data from Equal Employment Opportunity Commission

oSpecial projects and general office duties: Phone/fax, copy, order supplies and equipment, travel arrangements, mail and organizing “Sexual Harassment” seminars

Certifications

Certified Mobile Notary

NCCER Proctor/Coordinator Certified 2011-2014 (Sunoco)

Medic First Aid Training and Emergency Procedure Certificate 2004 (Anadarko)

Administrative Development Program 2001 (Anadarko)

Indispensable Assistant 1993 (CEU)

Computer and Software Knowledge

Microsoft Office (Word, Excel, PowerPoint, Outlook, Project, Access)

SharePoint – PeopleSoft – 10-key – Typing Speed: 65-70 words per minute

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