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Customer Service Front Desk

Location:
Richardson, TX
Posted:
April 13, 2024

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Resume:

Deborah Oseghale

Dallas, TX *****

ad4zd3@r.postjobfree.com

+1-479-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative/Front Desk

Orangetheory Fitness - Dallas, TX

January 2024 to Present

Customer service/ front desk

Walmart Associate

Walmart - Dallas, TX

August 2023 to Present

Casher

Customer representative

Research Assistant

Alison - Remote

January 2019 to Present

rese

McDonalds Crew Member

Customer Sales - Dallas, TX

January 2020 to August 2023

Trying to relocate to Virginia

Customer Service Representative Associate

Walmart - Dallas, TX

January 2018 to August 2023

Relocating

Student Worker

Ross Pendergraft Library & Technology Center - Arkansas August 2019 to April 2023

• Assist with library patrons in borrowing library materials and using computers, photocopier, and prints.

• Assisting patrons with research, shelving library materials shelf rewarding.

• Maintaining a quiet, helpful, and friendly atmosphere.

• Work remotely with software

Caregiver

Highland home care - Dallas, TX

January 2020 to February 2023

Customer Care Representative/sales

Compass Group/Baztech food court - Tech, Arkansas, US January 2018 to December 2022

• Providing customers with information regarding food ingredients, Availability, and pricing.

• Assisting customers to pay for products.

• Casher.

Graduate assistant

Centre for Excellence

August 2018 to May 2021

• Handle tasks including preparation of Power Points for lecturing academic staffs and professors.

• Updating the website on new schedules.

• Dispatched academic books to faculty and staff.

• Post materials on Blackboard "on learning " and respond to staffs and faculty questions posed verbally and electronically.

• Helped with event planning, creating and distributing posters to Faculty and Staff.

• Helped with the implementation and assessment of assigned projects and programs.

• Assist with faculty research projects: engage in literature searches. Disaster Response Officer

Edo State Emergency Management Agency

January 2015 to December 2017

• Participates in disaster response activities and provide an assessment of the situations.

• Assists local communities and agencies to develop disaster assistance requests.

• Implements initial response on natural disasters, emergencies, and homeland security events.

• Collaborates with other departments to develop agency guidelines and materials for emergency response interventions.

• Assists in the proposal process, which may include proposal writing, editing and proofreading, preparation for submission, submission, following through the approval process, and assisting in start- up activities.

Customer Service Officer /medical collector

Health Centre Nigeria

February 2010 to December 2017

• Delivering high quality, culturally competent, comprehensive primary care, as well as supportive services such as health education, translation, and transportation that promote access to health care.

• Medical collector.

Environmental Services Intern /Customer care and sales representative Health Centre Nigeria - NG

May 2013 to November 2013

• Assisted with Environmental Database updates and project tracking

• Assisted with the technical review of the day-to-day supplemental environmental survey reports • Assisted with the development of an Environmental Services portal page

• Assisted with the development of a SPACE Green Team portal page.

• Assisted with the maintenance of the Go Green ERG portal page.

• Assisted with the follow up of the Environmental Compliance Audits

• Assisted with various Environmental Projects

Customer care and sales Representative

Micro Finance Bank Nigeria

January 2000 to December 2010

• Supply client with the relevant information on products and services in the bank

• Supervise all payments (debit or credit cards) in the bank.

• Review Cash accounts on daily basis

• Establishing an Exciting welcoming affair for prospective clients on entering the bank. Education

Certificate in National care giver certification as home health aid American care giver Association

July 2023 to June 2024

Certificate in Project Management

Pathstream - San Francisco, CA

November 2023 to February 2024

Information Technology diploma

Alison - Galway, NY

January 2023 to June 2023

Associate degree in Liberal art/science/Nursing

Arkansas Tech University - Tech, Arkansas, US

January 2021 to May 2023

Bachelor of Science in Environmental Management

Ambrose Alli University

2010 to 2014

Diploma in Psychology of Education in Psychology of Education Edo State College of Education

January 2007 to November 2009

School Certificate

Hope bay College

2000 to 2006

Skills

• Medical Collection (3 years)

• Emergency Management (4 years)

• Medical Billing (2 years)

• Environmental Services (5 years)

• Library Services (6 years)

• Event Planning (6 years)

• Teaching (7 years)

• Writing Skills (10+ years)

• Customer service

• Computer skills

• Data entry

• Cold calling

• Supervising experience

• Front desk

• Heavy lifting

• Research

• Customer service

• Leadership

• Teaching

• Conflict management

• Customer support

• Upselling

• Negotiation

• Windows

• Home & community care

• Home health

• Microsoft Office

• Office experience

• Organizational skills

• Microsoft Excel

• Senior care

• Communication skills

• Customer relationship management

• IT support

• Cold calling

• Outside sales

• Help desk

• Zendesk

• Sales

• Proofreading

• Technical support

• Inside sales

• Salesforce

• B2B sales

• Project management

• Proposal writing

• Hotel experience

• English

• Phone etiquette

Languages

• English - Fluent

Certifications and Licenses

CPR

May 2023 to September 2025

PCA( personal care Assistant)

July 2023 to Present

Guard Card

Driver's License

Additional Information

CNA



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