Cathy Trinh, Pharm.D

**** ******* *** • Westminster, CA 92683 • 310-***-**** • ad4z85@r.postjobfree.com

EDUCATION

2007– 2012 University of Missouri – Kansas City (UMKC), School of Pharmacy

Doctor of Pharmacy, May 2012

Dean’s List: 2008, 2010, 2011, 2012

Community Pharmacy Scholarship, 2008

2007 – 2011 University of Missouri – Kansas City (UMKC)

Bachelor of Science: Biology, May 2011

LICENSURES & CERTIFICATIONS

2012 – present California – Registered Pharmacist, # 68129 expires 03-31-2024

2008 – present Pharmacy-Based Immunization Delivery, American Pharmacists Association

2014 – present Basic Life Support Certification, American Heart Association

2014 – present Heartsaver First Aid Certification, American Heart Association

2015 – present ICAgile Certified Professional, International Consortium for Agile (ICAgile)

2021 – present ICAgile Certified Product Owner, International Consortium for Agile (ICAgile)

PROFESSIONAL WORK EXPERIENCE

02/2022 – Present Clinical Pharmacist, Magellan Health, Remote

●Performs prospective and/or retrospective drug utilization review and appeals per State and Federal regulations

●Participates in the distribution of clinical drug information and educates providers and staff regarding the use of pharmaceutical treatment regimens

●Complies with all corporate and facility standard operating procedures, policies, guidelines, and work instructions

●Provides prior-authorization services for formulary drugs, develops programs to provide optimal pharmacy care to patients, participates in drug utilization review programs, reviews assessment and documentation of patient care, and retrospective reviews of provider reimbursement

●Makes recommendations to physicians and other prescribers on medication regimens as per plan guidelines

●Assists providers to ensure accurate dispensing and billing of products

●Collaborates with other clinical personnel in assessing treatment guidelines

●May participate in formulary development and management

●Supports the national Pharmacy and Therapeutics Committee

●Validates the clinical availability of multi-source products for provider utilization

●Adheres to organizational policies and procedures

●Ensures compliance with Federal and State laws and standards of practice which govern the profession of pharmacy

●Maintains pharmacy records in accordance with all applicable state and federal laws and regulations

●Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature, continuing education and any company provided in-services

●Completes all mandatory company provided on-line courses

●Attends and completes all employee development courses

●Participates in mandatory on-call rotation when required by business needs

●Makes outbound or takes inbound telephone calls to assist in various aspects of patient care and/or product distribution to/from practitioners, members, and pharmacies

●These calls include, but are not limited to, comprehensive medication reviews, targeted medication reviews, call to practitioners about product awareness, and prior authorizations

04/2014 – 02/2022 Sr. Product Owner, Cerner Corporation, Costa Mesa, CA

●Served as product owner on an Agile development team

●Developed proficiency in Cerner Retail Pharmacy program to lead and own the project solution definition and design

●Defined, documented, and communicated requirements based on stakeholder input and research

●Acted as a liaison between pharmacy users and engineers to translate pharmacy’s business, market, and clients’ needs into user stories, acceptance criteria, and requirements

●Led new product development, launched, and supported pharmacy facing solutions (pharmacy workflow, systems and processes)

●Experienced with Product Market Analysis (identifying pharmacy clients’ needs, pain points, and requirements and translating that data into effective product solution)

●Verified that Retail Pharmacy program is compliant to federal, state regulatory, and Prescription Monitoring Program standards

●Drove the functional requirements to ensure the solutions meets clients’ requirements and expectations

●Applied significant knowledge of pharmacy industry trends to easily recognize system deficiencies and to suggest effective solutions for improvement

●Understood and explained the vision of the respective solution area

●Supported and communicates solution and functional status to stakeholders, including sales, consulting, and clients

●Verified that solutions meet functional requirements and approve the features to release

01/2013-04/2014 Staff Pharmacist, Rite Aid Pharmacy, El Segundo, CA

●Ensured accuracy and appropriateness of all prescriptions filled by complete Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of Pharmacy regulations

●Built profitable business and script growth through recommended clinical programs including appropriate immunization

●Verified prescriptions for correct dosage and screened for drug interactions

●Involved in the initiation of the Prior Authorization process for prescriptions that required it

●Counseled patients on proper use of prescription and over-the-counter medications

●Contacted physicians and pharmacy benefit providers as necessary

●Screened patients for pertinent vaccinations and administered immunizations

05/2012-01/2013 Staff Pharmacist, CVS/Pharmacy, Highland, CA

●Ensured accuracy and appropriateness of all prescriptions filled by complete Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of Pharmacy regulations

●Checked prescriptions for correct dosage and screened for drug interactions

●Initiated the Prior Authorization process for prescriptions that required it

●Counseled patients on proper use of prescription and over-the-counter medications

●Contacted physicians and pharmacy benefit providers as necessary

●Screened patients for pertinent vaccinations and administered immunizations

09/2007-10/2012 Pharmacy Intern, CVS/Pharmacy, Lenexa, KS

●Aided the pharmacist in the dispensing, administration, and counseling of medications

●Provided patient assistance over the phone and assisted pharmacist in receiving, interpreting, and processing prescription orders

●Assisted the pharmacist in compounding pharmaceutical products that are not be commercially available

SKILLS

●Pharmacy Systems: Cerner Retail Pharmacy, PowerChart, PharmNet, ScriptPro, NexGen, RxConnect, FirstTrax

●Microsoft Office: PowerPoint, Word, Outlook, and Excel

●Tools: VersionOne, Quality Center, Rational Requirements Composer (RRC), JIRA

●Languages Spoken: English and Vietnamese – bilingual proficiency

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