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Customer Service Business Development

Location:
Beaumont, TX
Posted:
April 14, 2024

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Resume:

Kylee Robertson

Beaumont, TX ***** ad4z5o@r.postjobfree.com 409-***-****

Results-driven professional with years of experience in safety, sales, customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales, and identify new business opportunities. Highly motivated self-starter, with a passion for providing exceptional customer service and achieving high Accolades.

Work Experience

Correctional Officer

Jefferson County Correctional Facility - Beaumont, TX

March 2024 to Present

•Demonstrates effective conflict Resolution while working 12 and 16-hour rotating shifts.

•Exude strong communication skills while working scheduled shifts and overtime shifts.

•Adaptability and flexibility to the ever-changing environment while being committed to the safety of my team and the trustees.

•Help provide security to the team and inmates while following the daily work procedures in place.

•Dedicated to creating a rehabilitative and safe environment for the trustees.

•Follow all rules and regulations, successfully maintain order, manage conflict, and implement effective security procedures.

•Proficient in conducting investigations and enforcing rules and regulations.

•Excellent verbal and written communication skills with both staff and inmates.

•Correctly trained on how to use fire extinguisher and self-contained breathing apparatus tank complying with rules and regulations with OSHA safety.

Sales Representative

PepsiCo - Beaumont, TX

May 2017 to Present

•Adapted to and remained flexible in a changing, fast-paced work environment.

•Ensured reliability-centered maintenance is performed on all machines and equipment.

•Developed and maintained strong customer relationships and networks within designated sales territory.

•Maintained proper safety shoes and gloves when handling equipment.

•Maintained top sales and number 1 sales position.

•Kept company in good standards with walk-through.

•Stores are always considered as a tour route for the C-Suite team.

•Kept a proper log book of daily maintenance on all equipment.

•Negotiated contracts and prices with clients to exceed sales goals.

•Called and met with regular and prospective customers to build long-term customer relationships and networks.

•Set standards for other team members to follow.

•Completing all jobs in a safe and timely manner above expectations.

Salesman

7Up bottling company - Beaumont, TX

January 2014 to March 2017

•Adapted to and remained flexible in a changing, fast-paced work environment.

•Maintained a log of OSHA and Dot regulations of loading and unloading while working on a semi-diesel truck.

•Advised clients regarding accounts, pricing schedules, and financing.

•Maintained a strong, visible sales pipeline with appropriate points for product proposal, pricing and follow-up.

•Negotiated contract agreements with clients and suppliers to create mutually beneficial business relationships.

•Analyzed sales data to adjust and improve sales strategies.

Merchandiser/relief

Coco-Cola Bottling Company - Beaumont, TX

September 1999 to March 2014

•Executed displays, pricing, and signage updates, fostering exceptional customer experiences.

•Stayed in compliance with OSHA regulations by maintaining a clean and safe work environment.

Collaborated with store managers to ensure compliance with corporate guidelines.

•Maintained a log of all inventory brought in and out.

•Drove customer service through integrity of merchandising and accuracy of store pricing and signage.

•Used hand trucks and pallet jacks for maneuvering products throughout the store.

•Maintained product rotation by checking expiry dates or damage.

•Briefed staff on stock display and rotation for optimizing space.

Education

Trade School in Instrumentation

ABC Institute of Design and Construction - Nederland, TX September 2014 to May 2015

Skills

•Product And Service Knowledge Product Management and Pricing Market Research Prospecting Skills Problem-Solving Strengths Sales Expertise (10+ years)

•Security

Awards

Achievements

Received safety points to order personal gifts online, company-specialized shirts, cups, televisions, and iPads. My performance has been displayed as an example for team members to follow, and goals for members to reach.

Used as a consultant for new accounts, because of my work ethic, professionalism, and being well-spoken, and highly respected by all levels of management.

Certifications and Licenses

Driver's License

Additional Information

With years of experience and expertise, I’ve become highly recommended, and have received a lot of accomplishments. Skills with safety made me an effective leader with the ability to listen and continue to learn. Being a leader opened the door to training people on the importance of keeping a safe and clean working environment. Gaining the skills of having excellent team-building skills. Learning to adopt well in different environments, a fast learner.



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