ANTHONY HERARTE

Bronx, NY ***- ***– **** ad4yxj@r.postjobfree.com

Summary

Motivated IT Support Professional ready to address a wide range of software and hardware issues. Skilled in connectivity and configuration. CompTIA A+ certified. Video production and editing abilities. Strong customer service and project management skills, known for creative problem solving. Enthusiastic to learn new concepts. Track record of superb performance and efficiency. Multitasker, works well independently and on teams. Technical and Functional Skills

Networking – Configure LAN /WLAN/WAN/PAN (all 802.11) network routers and printers through secure WEPx, WPAx, and SSID. Provide Remote Desktop assistance. Software – Windows, Linux, MacOS, MS Office and alternatives; G-Suite; Firewalls, Adobe Creative Cloud Hardware – Desktops, laptops, printers, scanners. RF scanner. Format, partition EIDE, SATA, SCSI, and SSD and perform data recovery and imaging.

PC Maintenance - Operating system installation, Windows Update, system restore, disk cleanup, disk defragmenter, install antivirus and anti-spy-ware software, firewall, files transfer settings, and configure computers for users, create production images, remove viruses, Trojan, spyware, malware infections. Functional Skills - Customer service, video editing, video production, writing, data entry Education

Per Scholas, Bronx, NY Intensive, hands-on IT Support Bootcamp Jan 2023 – Apr 2023 Received CompTIA A+ Certificate and Google IT Professional Certificate Media and Film Production, Bronx Community College Sept 2017 - May 2019 Honors Student, completed a music video and a short documentary film Work Experience

Compulink Technologies, Inc., New York, NY

Desktop Technician/IT Consultant - Contract July 2023 - Aug 2023

● Retrieved OS images from a local server and pushed/installed them onto new computer equipment.

● Backed up and replaced old equipment for users with the new equipment and restored apps/data.

● Unboxed and set up numerous desktop towers of varying sizes and monitors.

● Joined new PCs to domain to streamline user set up. Anderson Merchandisers, New York, NY

Merchandiser Feb 2022 - May 2022

● Managed and organized inventory in multiple locations across New York City

● Complete all tasks before a deadline, prioritizing and multitasking to achieve goals

● Obtain important data in the field that enabled clients to make informed decisions Amazon Go, New York, NY

Associate Feb 2020 - Oct 2020

● Assisted customers when they required help, including understanding the store concept.

● Received and stowed inventory, followed all control procedures.

● Maintained store standards by cleaning surfaces, restocking aisles and throwing out trash. Cinepolis USA, New York, NY

Cast Member Nov 2018 - Mar 2019

● Maintained and ran the concession stand.

● Assisted guests with information using knowledge of movies and theater locations References:

Alan Silberberg (Mentor): 845-***-**** ad4yxj@r.postjobfree.com Charles Colon (Mentor): 917-***-**** ad4yxj@r.postjobfree.com