JC Jan Cockerham

Charlotte, NC ***** 704-***-**** ad4yvh@r.postjobfree.com

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PROFESSIONAL

SUMMARY

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

SKILLS Adaptability and Flexibility

Problem-solving skills

Customer needs determination

Negotiation

Referral Coordination

Positive Attitude

Recordkeeping proficiency

Analytical and Logical Thinking

Attention to Detail

Relationship Building

Data Entry

Decision-Making

Excellent Communication

Microsoft Office

WORK HISTORY LICENSED HEALTH AND INJURY AGENT 12/2023 to CURRENT Family Heritage Charlotte, NC

Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions. Assisted clients in navigating claims process, ensuring timely resolution of issues and optimal outcomes.

Expanded customer base through effective networking, cold calling, and relationship-building strategies.

Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

BUYER 03/2004 to 07/2022

The Cato Corporation Charlotte, NC

Built long-term supplier relationships with vendors to establish quality and competitive pricing.

Organized cross-functional teams to review proposals from various suppliers, ensuring the most advantageous offers were selected. Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.

Implemented data-driven strategies to optimize purchasing decisions based on historical trends and market fluctuations. Evaluated product quality and vendor performance to maintain quality standards.

Analyzed sales and inventory data to determine purchasing needs and reorder points.

Developed and managed budgets for purchasing and projected purchasing needs.

Provided training and guidance to junior team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department.

Worked effectively in fast-paced environments.

EDUCATION No Degree Psychology And Biology

East Carolina University, Greenville, NC

No Degree Nursing

Forsyth Technical Community College, Winston-salem, NC

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