Qutaiba Cèlime

Chicago, IL *****

ad4yv4@r.postjobfree.com 312-***-****

PROFESSIONAL SUMMARY

Highly motivated and dedicated student pharmacist with a strong academic background and hands-on experience in various pharmacy settings. Proficient in medication dispensing, patient counseling, vaccination, and pharmaceutical calculations. Skilled in utilizing pharmacy software systems to accurately process prescriptions and manage inventory. Seeking opportunities to apply knowledge gained through coursework and clinical rotations to contribute positively as part of a healthcare team.

EDUCATION and TRANING:

Student Pharmacist ( P2) Class 2026

University of Illinois – Chicago

CITI Building a ClinicalTrials.gov Compliance Program Training. Currently

CITI GCP for Clinical Trials with Investigational Drugs and Medical Devices (U.S. FDA Focus) training programs

First aid and Vaccination training 2023

2 Years of Medicinal Chemistry program 2020-2021

Illinois Institute of Technology

Bachelor of Science in Petrochemical Engineering 08/2014

Euphrates University, Deir eZ_zour Syria

Member of Rho Chi Journal Club.

Member of SNPhA UIC Organization

Member of MSLS Organization.

Key skills:

oExcellent communication skills

oAbility to effectively interact with patients.

oCommitted to providing exceptional pharmaceutical care while ensuring patient safety.

oTraining development.

oStaff onboarding.

oMultilingual.

Customer service

PROFESSIONAL EXPERIENCE

UI Health Smoking Clinic: Currently

Counseling Educating patients about the health benefits of tobacco cessation.

Motivating tobacco users to quit.

Reviewing the treatment plans with the patient to choose the most effective plan.

Providing mediation education on the safety and the administration of the medications.

Managing patients’ withdrawal symptoms patients’ withdrawal symptoms and obtaining support from other healthcare team members if needed.

Preventing relapses for cessation efforts.

Documenting and keeping medical records.

UI Health FLU Clinic: Fall 2023

Preparing medication shots for vaccine administration.

Performing vaccination procedure accordingly.

Provide patient education on the possible side effects they might experience.

Monitoring patients to ensure their safety.

Processing insurance claims.

Tracking inventory.

Northwestern Memorial Hospital:

Student Pharmacist IPPE ROATATION. 12 Weeks-2023

Medication verification.

Preparing the Crash carts and ensuring the EXP date is still valid.

Preparing medication orders.

Preparing compounded medications using sterile and non-sterile processes.

Dispensing medication to patients per the prescription, or provider’s orders.

Making drug monographs.

Preparing new prescription and refill requests for patients.

UI health Specially Pharmacy 12 Weeks-2023

Student Pharmacist IPPE ROATATION

Review the refill calendar of patients.

Check the patient eligibility with the third party.

Process the claims through the inpatient’s insurance.

Refill medication for patients and prepare them for shipping.

Ensure the proper counseling point stickers are on the medication containers before sending them out.

Ensuring the proper date of order shipping is on the patient’s file with the correct address.

Ensuring the specialty medication such as the temperature sensitive medication is packed properly and safely.

Following all the safety procedures when filling up the chemotherapy medications.

HOME 2 SUITE RIVER NORTH BY HILTON CHICAGO

Front Desk Associate (Part-Time) 2021- Till Now

Delivering flawless execution of world-class service, providing a great impression of the Inn to arriving guests.

Welcoming guests upon their arrival and assigning rooms, providing information about payment methods as well as upselling additional facilities and services.

Performing check-in/ check-out, registering guests, and collecting necessary information.

Confirming group reservations and arranging personalized services for VIP customers and event attendees.

Responding to clients’ complaints in a timely and professional manner.

THE LONDON HOUSE CHICAGO

Cocktail Server 2022-2022

Greeting guests in a timely, and friendly manner.

Consistently providing professional and exceptional service.

Taking beverage orders from serving staff or directly from patrons.

Displaying enthusiasm and knowledge about the restaurant's menu and products.

Suggesting additional items to customers, as appropriate, to increase restaurant sales.

Preparing and serving hot and cold beverages.

Following established guidelines, procedures, and policies.

Following all safety and sanitation policies when handling food and beverages to uphold proper health standards.

Setting dining tables according to the type of event and service standards.

Routinely supporting other areas of the restaurant as requested and completing financial transactions.

Maintaining contact with kitchen staff, management, serving staff, and other departments.

THE RITZ CARLTON CHICAGO

Club Lounge Concierge (On-call) 2021-2022

Increased guest satisfaction with provided upscale services and greeted clients professionally.

Reduced check-in/check-out times and ensured rooms were prepared ahead of time.

Ensured special services were provided and enabled the hotel to establish friendly relationships with clients.

Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.

Made and pour drinks for guests.

Assessed and restocked wine and spirit collections as necessary.

Served meals according to mealtimes.

Have a thorough understanding of all spirits and specialty foods in stock.

Performed all duties with discretion, professionalism, and a pleasant demeanor.

THE LANGHAM HOTEL CHICAGO

Service stylist 2017/2020

Increased guests’ satisfaction to 100% by providing upscale services.

Ensured special services were provided and enabled the hotel to establish friendly relationships with clients.

Coordinated communication between guests and various departments and resolved complaints and pending issues.

Managing the cinema and kids’ lounge reservations and liaising with housekeeping to ensure they were clean and tidy.

Assisted the guest services team to ensure we complied with all standards and operating procedures.

Analyzed customer feedback from the guestbook and online reviews and suggested improved and corrective actions.

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