Data Entry

Brittney Moore

**** ******* ***** ********* *******, NC 28027 904-***-**** ad4yuw@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with healthcare industry experience. Able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Capable of following all applicable policies, procedures, and guidelines to ensure quality.

§Academic Honors: Ultimate Medical Academy Dean’s List.

§Demonstrates independent work initiative, sound judgment, and attention to detail.

§Strong written and verbal communication skills.

§Microsoft Office Applications – MS Excel, MS Word, MS PowerPoint.

§Typing Speed – 58 WPM.

KEY QUALIFICATIONS

Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance Insurance Verification

Insurance Claim Processing Reimbursement Processing Revenue Cycle Management Medicare / Medicaid

Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office

Medical Administrative Patient Registration Data Entry

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Science – Medical Office and Billing Specialist, 2021

Ultimate Medical Academy Diploma – Medical Office and Billing Specialist, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

PROFESSIONAL EXPERIENCE

Ciox Health – Alpharetta, GA 02/2022 – 01/2023

Medical Customer Service Representative (Contracted/Remote -WFH Agent)

Handled inbound and outbound telephone calls

Adhered to HIPAA law and Ciox Health procedures and policies

Provide excellent customer service to hospitals, urgent cares, clinics, and private physicians’ offices

Perform medical data entry of the requested documentation and outreaches to the clinical facilities

ChartFinder Medical Management Software: verify the patient demographic via the clinical facility

Review the patient’s medical records data, ensure the medical information is accurate, and upload the records into ChartFinder.

Atrium Health – Concord. NC 08/2021 – 02/2022

Dispatcher

Directing Environmental Service Techs to service discharged patient’s rooms

Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform

Ensures timely resolution to any customer issues

Adhere to HIPAA compliance and CDC guidelines for COVID-19.

Ultimate Medical Academy – Concord, NC 05/2020 – 08/2021

Full Time Student

Remained self-directed, motivated, and accountable for personal actions.

Came prepared for class and completed assignments on time.

Navigated new technology, utilized available resources, and set realistic expectations.

Pass and Seymour Legrand – Concord, NC 10/2019 – 05/2020

Assembly Worker / Machine Operator

Ran and troubleshot production line machinery and performed minor repairs as needed.

Made equipment adjustments as necessary to produce product within specifications.

Operated within Standard Operating Procedures (SOP) and Job Safety Analysis (JSA).

Stay at Home Parent – Concord, NC 07/2017 – 10/2019

Full Time Homemaker

Ensured household duties were completed and managed household budget.

Coordinated medical care, meals, and social activities.

Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.

Piedmont Resident Development Center – Concord, NC 02/2017 – 07/2017

Child Care Provider

Handled inbound and outbound telephone calls.

Documented and maintained online records of daily routines and observed and documented play activities.

Recorded daily observations, information about activities, meals served, and medications administered.

Provided activities and opportunities that encouraged curiosity, exploration, and formulation of problem-solving skills.

Pass and Seymour Legrand – Concord, NC 10/2014 – 05/2017

Assembly Worker / Machine Operator

Ensured and maintained the flow of production at all times and loaded and unloaded items from machines.

Lifted raw materials, finished products, and packed items manually and using hoists.

Operated machinery in a safe and efficient manner while remaining compliant with company procedures.

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