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Business Analyst Scrum Master

Location:
Richardson, TX
Posted:
April 12, 2024

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Resume:

Ramprasad Sekar

Senior Agile Business Analyst Product Owner Scrum Master ad4yui@r.postjobfree.com Frisco TX LinkedIn. +1-469-***-****

Summary

Seasoned professional, 11+ years of experience as Business Analyst /Product Owner/ Scrum Master and monitoring with ability to support multiple projects.

Proficient knowledge and formal training on Agile software delivery, scrum processes and ceremonies with daily usage, active leadership and educating those new to scrum.

Facilitate key ceremonies including Scrum of Scrums, program level retrospectives, release reviews, and other program level meetings with both technology and stakeholders.

Highly motivated and attention to detail, highly organized and able to handle pressure deadlines by taking ownership and managed full stack teams.

Rationalized and improved content for Digital Transformation for the domain.

Involved in Greenfield/Re-Engineering projects type. Experience in performing Gap Analysis by understanding and mapping the AS-IS state and TO-BE state.

Experienced in working in an Agile Scrum environment with the ability to break down requirements into epics, features and user stories.

Successfully managed Sprint Backlogs, Release scheduling, project duration estimation and forecasting.

Experience in providing leadership for the development and implementation of quality systems for production and support functions to assure product excellence and compliance to all applicable regulatory requirements.

Creating and defining a vision for easy visualization of the development team

Developing and maintaining a prioritized list of customers and market requirements

Expertise in creating User stories, UML diagrams, Wireframes, and Mockups using MS Visio

Documenting functional and technical requirements and successfully managed Sprint Backlogs, Release scheduling, project duration estimation and forecasting.

Succeeded in leading technical projects from inception to completion – internet and mobile banking up-gradation and enhancements projects in close collaboration with key stakeholders.

Technical Skills:

Use Case

BRD FRD FSD SRS

Epics

Requirement Elicitation & Gathering

UML & Data flow modelling.

Requirement prioritization.

Process Modelling

Gap Analysis

Wireframes & Mockups.

User Stories

Agile & Waterfall Methodologies

Solutions Development

Change Strategy.

Stakeholder Management

Release planning

Scrum- Agile.

Product Management

Client Negotiation

Technical Writing

SQL

Scope management.

Training and Certifications:

Certified SAFe® 6.0 Product Owner/ Product Manager.

Certified Business Analyst (CBAP) from IIBA.

Certified Scrum Master.

Certified Product Scrum Product Owner (PSPO).

Microsoft Azure Fundamentals.

Digital Transformation.

Domain Exposure:

Banking.

Retail.

Logistics.

Professional Experience:

Digital Product Owner/Business Analyst Sep2019 – Mar 2024

QNB (Qatar National Bank)- Digital Onboarding, Ripple Payments, Apple and Samsung Pay Corridor, FIFA VISA, ATM, Digital Wallet App & Paypal,

Worked as Product Owner to review and prioritize features Leads and facilitates ceremonies to include sprint planning, sprint review, demos, and sprint retro.

Elicited requirements by using techniques like Interface Analysis, Document Analysis, Brainstorming Sessions, and Focus Group Discussions.

Acted as platform owner for both Internet Banking and Mobile Banking channels.

Managed ATM channels as PO for few projects like VISA FIFA, Windows 10 upgrade for NCR and DN Machines.

Involved in Steerco Meeting as PO for discussing timelines, budget and other risks factors.

Partnered with stake holders in grooming and maintain the product backlog, as well as build a strong understating of the long-term product road map and ensured important project milestones are met.

Documented requirements using user stories aligned with INVEST technique

Facilitating a self-organizing team or teams to ensure the team is making progress and help other team members communicate, coordinate, and cooperate.

Prepared the Business Requirement Document for the project and had it validated by the Business Sponsor.

Investigated the business needs by using ‘Root Cause Analysis, and identified areas of Improvement.

Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy.

Prioritize Requirements using MOSCOW and Business Value methods

Involved in creating wireframes and mock-ups for the system using MS Visio.

Act center point of contact for all project activities liaising with Delivery Managers

Worked closely with the developers to discuss and help fix bugs and close defects that were found during our sprint as well as prioritize its impact.

Organized and facilitates several demo monthly sessions with the stakeholders to show the progress of our application and get their feedback afterwards update the team about demo feedback and inputs in the sprint retrospective.

Environment: Requirement Gathering, Use Case, Gap Analysis, Change Strategy, Scope Creep, Wireframes &Mockups Stakeholder Management, Release planning, User stories, Project Management, and JIRA

Senior Business Analyst / Scrum Master Nov 2018 – Jun-2019

Value Labs: ADIB (Abdudhabi Islamic Bank)- Digital Transformation, Cards, Payments & Core Banking Upgrade

Performed extensive Requirement Analysis including data analysis and gap analysis.

Worked directly with Internal and External Stakeholders for gathering and documenting requirements.

Led implementation of sprint structure and ceremonies across release infrastructure org.

Facilitated daily scram and help the team to bring out the impediments in this meeting for better efficiency.

Encourage and help the team to work on the improvement points discussed in the retrospective meeting.

Track the story status during the sprints to estimate the sprint velocity.

Investigated the business needs by using ‘Root Cause Analysis, and identified areas of Improvement.

Prioritize Requirements using MOSCOW and Business Value methods.

Experience in Change Management– accommodating change requests, getting approval, impact analysis, follow-up with development team and ensuring delivery on time. Take care of the SLA’s and ensure the smooth execution of the project.

Maintained communication plan, requirement traceability sheet for scrum team.

Prepared Requirement Specification Plan, Design Specification, Design Review Memo, UAT, RTM

Responsible in creating Functional specification document, Use cases, Test Plan, Test cases, Test scripts.

Performed Functional, Regression, Unit, System, System Integration, Performance, User acceptance, Back end & Build release testing for Angular JS & Java based web applications.

Used JIIRA for requirement and defects/bug tracking.

Elicit & Translate Business requirement to User Stories\BRD\FRD\SRS

Conducted walkthrough of requirements to the technical team and helped resolve open issues and Change Requests through Impact Analysis.

Worked closely with Project Stakeholders, Subject Matter Experts (SMEs), and Business Users to understand the requirements and specifications for new applications along with re - engineering the existing applications.

Involved in creating wireframes and mockups for the system using MS VISIO.

Training new member in agile principle, scrum processes and helping them transition from waterfall

methodology to Agile practice.

Worked with a user during the user acceptance testing phase and make sure that queries are answered and the business requirements are met

Managed, prioritized, and assessed the impact of all work items, such as new features, defects, etc., which included deciding whether to create, fix or defer projects at the program level.

Environment: Analytical Skills, JIRA, Facilitation Skills, Scrum Framework, Problem-solving Skills, Stakeholder Management, Project Management, Testing, Agile Methodologies and Product Development.

UAT / Scrum Master Jan 2018 –Jun2019

Maveric Systems: GIB(Gulf International Bank) Digital Onboarding Platform

Served Scrum Coordinator for off shore team for Digital Transformation project.

Facilitate key ceremonies including Scrum of Scrums, program level retrospectives, release reviews, and other program level meetings with both technology and stakeholders

Handled 5-member UAT team and streamlined the overall day to day operations for achieving all exceeding projects assigned under me.

Performed as End user to make sure customer has smooth user journey end to end.

Verified UI/UX as part of UAT testing.

Utilized HP ALM for defect management tool.

Environment: HP ALM, Project Management, Client Negotiations, Process Improvement & UAT Testing.

Business Systems Analyst / Product Owner Dec 2015 –Jan2018

Cognizant: ANZ Bank- Digital Transformation, Loyalty Management Systems.

Worked as Product Owner to review and prioritize features Leads and facilitates ceremonies to include sprint planning, sprint review, demos, and sprint retro.

Conducted Sprint Retrospective meeting to analyze what went wrong during the spring and anything as a team we can do to resolve issues for future.

Worked closely with the developers to discuss and help fix bugs and close defects that were found during our sprint as well as prioritize its impact.

Organized and facilitates several demo monthly sessions with the stakeholders to show the progress of our application and get their feedback afterwards update the team about demo feedback and inputs in the sprint retrospective.

Reduced number of manual processes by creating & driving prioritized roadmap of small, automated enhancements.

Leveraged experience to recognize the current business environment, client, and stakeholder requirements, applied knowledge & provided input into the development processes to ensure that deliverables met business requirements.

Demonstrated visible progress on engineering efforts and cross functional behavior via Jira reporting to certify quality, on time delivery.

Increased the stakeholder engagement through weekly demos to procure timely feedback which helped in making persevere or pivot decision.

Created, contributed to, and maintained business analysis documentation, ensuring high level of specification completeness, quality, and consistency.

Environment: JIRA, Project Management, Stakeholder Management, Use Cases, User Story, Requirement prioritization, Change Strategy, Wireframes & Mockups,

Senior Analyst Jun 2014 – Jun 2015

Syntel: Home Depot (Retail Application)- End to End Customer Journey, Payment Gateway, Hadoop Database management.

Gathering requirements and prioritize features based on client expectation.

Worked as Team lead to ensure project deliverables and taken ownership for SLA tracker sheets.

Understanding entire SDLC model for project development.

Acted as POC for offshore team on day to day project activities.

Accountable for defect management dashboard from JIRA.

Experience in preparing various project documents such as “Test Plans, Test Strategy and Test Cases.

Environment: JIRA, Project Management, Use Cases, Oracle Hadoop Database, Testcases & Testing.

Software Engineer Jun 2013 – Jun 2014

Syntel: Guitar Center (Ecommerce Application)- UI/UX Journey, Payments, QA, BRD, FSD and Mobile Testing.

Understanding the Requirements.

Modified existing Test cases with effect of new requirement changes and correct test data

Analyzing the component’s functional requirements and writing Functional level Test cases. Writing Test cases / Scenarios for Positive and Negative flows

Executed Test cases with expected result in quality perception

Performed in Functional testing Browser testing.

Performed early testing before to the corporate load testing.

Executed New Features test cases and participated actively in system testing and regression testing.

Logging and tracking of defects.

Environment: HP ALM, Project Management, Testcases & Testing.

Tools Used:

Project Management & Design Case: MS Suite Word, PowerPoint, Excel and MS Project

Databases: Oracle, MySQL, server

Tracking tools: JIRA, ALM and Miro Board.

Business modeling tools: MS Visio.

Education History: Jun 2008 – May 2011

University of Madras, Jaya College Bachelor of Computer Application, Information Technology



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