Operations Manager Emergency Department

EDWIN GARCIA

ad4yrg@r.postjobfree.com *** Liberty Street. Lodi, NJ 07644

Objective

Seeking an opportunity to apply my nearly two decades of diverse healthcare experience to serve and grow within the organization.

Career Overview

20 years in the healthcare industry

Patient Satisfaction Award winner

Employee of the Month

Strong rapport with patients and coworkers

Experience managing ED Technicians and direct patient observations

B.E.S.T- Behavioral Emergency Safety Team Instructor

Experience

Clara Maass Medical Center 1 Clara Maass Drive, Belleville, NJ 07109

Emergency Department Operations Manager 2016 – Present

Maintains all necessary supplies, materials and services to ensure proper operation of the emergency and observation departments. This includes ensuring all equipment is functional and supplies are ordered in a timely manner. Responsibilities include but are not limited to:

Cover all activities surrounding the procurement and inventory management of packaging materials.

oMRP monitoring and maintenance

oPurchase Order entry

oMin/Max Inventory level setup and maintenance

oSupplier relationship management

oManagement of inventory levels to financial and strategic goals.

Manage relationships with all existing co-packers

oInventory Management

oPurchase Order entry

oMaterial transfers

oAssist with development of long-term supply chain strategy

Play an integral role in new product development

oIdentify manufacturing requirements

oPartner with marketing on packaging design and procurement

oResearch and engage with potentially viable co-packers

oPerform site visits as necessary

oNegotiate pricing with co-packers

oExecute co-packer onboarding to bring new products to market

Works with and assists physicians and nurses and provides technical support for patient care.

Reports on the condition of patient to the appropriate supervisor and other staff members.

Clara Maass Medical Center 1 Clara Maass Drive, Belleville, NJ 07109

Emergency Department Technician 1998– 2016

Responsibilities include but are not limited to:

oCleans and stocks carts, rooms, and changes linen, as required.

oAssists with transport of patients to other departments.

oAssists with resuscitation / CPR and emergency airway procedures.

oAssists with obtaining and documentation of vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.

oPhlebotomy certified.

oAssists obtaining 12-lead EKGs, maintenance and care of specimens for laboratory analysis.

oAssists with wound care, insertion of Foley catheters, and nasogastric tubes.

oProvide patient care and safety for patients suffering from psychiatric disorders.

oObserve and document changes in behavior of patients on mental health direct observation.

oDecontaminates all equipment, instruments, and supplies.

oAssists with positioning patients, application of orthopedic splits and dressings.

oMeasure and fit crutches and canes and instruct patients on proper crutch and cane walking.

oMaintains use of appropriate medical equipment and supplies.

oParticipate in team meetings.

oFollow established safe practices for receiving hazardous substances.

oCoordinate productive hours, space, equipment and expense as they relate to materials department.

B.E.S.T- Behavioral Emergency Safety Team Instructor

oTrain a group of multidisciplinary staff members to respond to all behavioral emergencies by implementing different strategies focused around safety holds and de-escalation techniques.

oTraining includes safety prevention for all, and identification of verbal and non-verbal ques that may indicate impending combative patients.

Clara Maass Medical Center 1 Clara Maass Drive, Belleville, NJ 07109

Hospital Security Supervisor 1996 – November of 1998

Provide security for all patients, visitors, and staff.

Protect hospital assets, buildings, equipment, and premises, while providing a safe and secure therapeutic environment for all.

Oversee shift employees, employee corrective actions, incident report review, complaint investigation and follow-up.

Monitor all video surveillance cameras.

Respond to all incidents and behavioral health emergencies.

Round on behavioral health units and emergency department.

Ferro & Cuccia 325 Broadway, NY, NY 10013

Office Manager for Immigration Attorney 1992 – September of 1996

Provided administrative assistance to legal staff in a law office.

Managed schedules, including trial dates and hearings.

Coordinated appointments, meetings, and business travel.

Coordinated meetings, teleconference, WebEX meetings and video conferences.

Assessed the urgency of situations and determine appropriate actions, monitor status of pending item, provide follow up and keep management informed by communicating a wide variety of information.

Ensured that all necessary information is shared between clients and attorneys on various files.

Overseen and coordinated acquisition and maintenance of legal research and reference materials for office, including hard copy and electronic materials.

Personal Qualities

Certifications

BLS certified, American Heart Association

Mental Health First Aid USA, Adult and Youth

FEMA- ICS 100, Incident Command System

Phlebotomy

EKG

Professional/ Community Activities

Falls Risk Committee

Safety Committee

LGBTQ in Healthcare

Center for Excellence for Latino Health

Skills

Fluent in English and Spanish

Telephone manners

Organized

Proficient in data entry

Team builder

Flexible

Accurate and detailed

Computer Skills

oPeople Soft

oWindows 8

oMicrosoft Word

Education

Fort Hamilton High School – 8300 Shore Road Parkway, Brooklyn, NY

1983- 1987 High School Diploma

References

Tess Medina, AVP, Barnabas Health Behavioral Health Center

Wilfredo Yap, Director of Emergency Services, RWJBarnabas

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