Customer Service Rep, Bookkeeper, Office Administration
Resume:
Reference Name
T E R E S A C O N E R
O F F I C E A D M I N I S T R A T O R
ad4ya8@r.postjobfree.com
** ****** **. ***** ****, Ga 30180
C O N T A C T
S K I L L S
E D U C A T I O N
Microsoft Office
Medical Billing and Coding
Medical Administrative Assisting
Novell, MOSS 2.0, Medisof
High School Diploma
South Cobb High School
1984-1989
R E F E R E N C E S
Jean Yates
Allen Stanley
VP Operations, NIBCO, Inc.
Diane Cannon
Owner, Gadgets of Camden
Project Management
Organization
P R O F I L E
W O R K E X P E R I E N C E
Owner
Sparkling Clean by Tracie
Performs all housekeeping
Manages a customer base of 15+ clients, ensuring their cleaning needs are met on time and to their satisfaction. Maintains schedules and effectively reschedules appointments as needed. Promptly addresses inquiries, provides updates, and resolves any concerns. Develops and implements effective customer service strategies, resulting in high customer satisfaction and repeat business.
Manages inventory and supplies, maintaining adequate stock levels and coordinating timely replenishment. Develops and implements marketing initiatives to expand the customer base and increase brand visibility. Highly organized and detail-oriented administrative professional with a proven track record of providing exceptional support. Possessing excellent communication and interpersonal skills, I am adept at managing multiple tasks and priorities while maintaining a high level of accuracy and confidentiality. With a strong ability to anticipate needs and proactively solve problems, I thrive in dynamic and deadline-driven settings. Committed to delivering outstanding customer service and fostering positive working relationships with colleagues. Seeking an administrative assistant role to leverage my skills and contribute to the success of your organization.
Office Administration
NIBCO, Inc.
Processed orders for outgoing shipments of materials. Scheduled international shipping.
Maintained inventory control of incoming and outgoing shipments. Performed various secretarial and clerical duties, including documenting, photocopying, faxing, mailing, and organizing the filing system.
Efficiently answered telephones, provided professional and courteous assistance, and transferred calls to appropriate staff members.
Sorted and distributed incoming communication data, such as faxes, letters, and emails, ensuring timely and accurate delivery.
Actively participated as a Safety Committee member. Led weekly safety meetings and maintained daily logs of employee performance. Customer Service Representative
Blue Cross/Blue Shield
Assisted customers in a high-volume inbound call center Processed Medicare claims for providers of durable medical equipment, making adjustments as needed. Adapted to a skill-based pay learning system, consistently acquiring new knowledge and refining skills to improve performance and productivity.
Efficiently navigated complex databases and systems to access and update customer information and claim details.
Account Specialist
Cornerstone Support, LLC
Generated and completed necessary documentation with the Department of Revenue and Secretary of State to ensure compliance with legal regulations.
Maintained records of all submissions and certifications, ensuring accuracy and timeliness to avoid any regulatory penalties.
Managed day-to-day office operations including handling emails, facilitating internal and external communication, and maintaining office equipment.
Facilitated communication between the company and third-party entities to guarantee adherence to compliance standards.
Office Administrator
Rattigan’s Rapid Repair
Manage day-to-day administrative tasks including answering phones, scheduling appointments, and responding to emails, ensuring prompt and professional communication with clients, suppliers, and staff. Oversee bookkeeping activities, including accounts payable/receivable, payroll processing, and financial reporting, utilizing accounting software such as QuickBooks to maintain accurate financial records. Prepare and distribute invoices, purchase orders, and other financial documents, tracking payments and ensuring timely collections to optimize cash flow.
Coordinate office supply inventory, ordering supplies as needed to maintain adequate stock levels while minimizing expenses.
Maintain filing systems and databases, organizing documents and records for easy retrieval and reference. 1/2
T E R E S A C O N E R
W O R K E X P E R I E N C E
Administrative Assistant
Hardwicke Chemical
Sorted and distributed incoming communications, including faxes, letters, and emails, streamlining information flow and enhancing team productivity.
Maintained and organized customer databases, ensuring accurate and up-to-date information for efficient record- keeping.
Managed and revised Material Safety Data Sheets (MSDS) for chemicals, demonstrating meticulous attention to detail and compliance with safety regulations.
Expertly handled Workers Compensation claims, demonstrating proficiency in navigating and managing safety- related administrative processes.
Successfully managed the Employee Safety Recognition Program, promoting a culture of safety awareness and acknowledging employees for their contributions.
Played a key role in organizing and scheduling safety meetings, including the distribution of meeting minutes, contributing to effective communication within the department. Created and maintained spreadsheets and presentations for upper management, providing valuable support in data analysis and presentation preparation.
2/2
O F F I C E A D M I N I S T R A T O R
T E R E S A C O N N E R
A D M I N I S T R A T I V E A S S I S T A N T
I am writing to express my keen interest in the Administrative Assistant position. With my strong administrative skills, attention to detail, and commitment to exceptional organizational support, I believe I am an ideal candidate for this role.
As an experienced administrative professional, I have a proven track record of providing efficient and effective support. Throughout my career, I have successfully managed a wide range of administrative tasks, demonstrating exceptional organizational abilities and a strong focus on delivering high-quality work. Furthermore, I am known for my strong work ethic, adaptability, and ability to multitask in fast-paced environments. I am highly detail-oriented and pride myself on maintaining a high level of accuracy and organization. I am confident that my skills and dedication would make me a valuable asset to your team. I am excited about the opportunity to contribute to your company and support its mission as an Administrative Assistant. I am confident in my ability to handle the diverse responsibilities of the role and provide comprehensive administrative support to the team. Thank you for considering my application. I have attached my resume for your review. I would welcome the opportunity to discuss how my skills and experience align with the needs of your company. I look forward to the possibility of meeting with you to further discuss my qualifications. Thank you for your time and consideration.
T O W H O M I T M A Y C O N C E R N,
S I N C E R E L Y,
T E R E S A C O N N E R
Teresa Conner
Contact this candidate