Credit Card Cape Town
Resume:
MELISSA HAYDRICKS
* ******* ******** *******, **** Town 7945 C: 067******* ad4ya6@r.postjobfree.com D.O.B: 31/03/1983
SUMMARY: A punctual, diligent worker in team – orientated environments and independently, who communicates and collaborates effectively. Reliable, enthusiastic, and gregarious in character. JOB OBJECTIVE: Excellent numeracy and literacy skills. Good timekeeping and ability to meet strict deadlines. Organized, logical and methodical approach. LANGUAGES:
English
Afrikaans
DRIVERS LICENSE: Yes (Available upon request)
WORK EXPERIENCE:
Car Care Clinic – Dec 2022 – March 2023
Secretary
Welcoming clients, Booking in of vehicles – walk in clients as well as telephonic and whatsapp bookings, Reception: answering of calls, responding to emails, Pastel: loading of new clients, invoicing clients, credit notes processing on pastel, booking in of vehicle parts on pastel, processing of petty cash on Microsoft excel, processing of petty cash on pastel, wages processing, general ledger, cash book, receiving of credit card payments, weekly balancing, monthly balancing. Supplier recons weekly, birthday list - wishing clients happy birthday daily.
Teleperformance – May 2022 – November 2022
Customer Services UK Insurance
Confirm all security questions before opening any client policy
CRM system, Microsoft teams, Workday, First Central Insurance
Answering of calls, updating current insurance policies, updating clients personal details, changing of insurance policy type, changing vehicle on clients policy, processing of quotes for any changes, taking credit card payments if any changes or updates were made on clients policy. Uploading new banking details if clients changed bank accounts.
EXL Services – May 2021 – April 2022
Back office Support, Verification of documents
System: Jumio
Scanning/ Rejecting/ Verifying Identity documents, passports, driver’s licence for American airlines, online purchasing etc
Outsourcing Solutions – July 2018 – December 2018
Assisted accountant monthly
Processing of payroll, overtime calculations, creating employee files, loading of new employees on pastel, processing of leave administration, terminating of employees, Office Stationery stock and supplies, emp201 submissions, sars e filing, forwarding of salaries to finance on or before payroll cut off. Processing of ui-19 forms
Standard Bank – May 2016 to March 2017
Personal Assistant – Executive financial planner
Calling/Booking of client appointments / emails/ shared calendar
Creating client files, Forwarding emails and clients details to liberty life
Diamond Property Management – May 2014 to April 2015
Creating of employee folders
Processing of salaries and wages for different body corporates, Building managers salaries and leave processing and payments.
Creditors payments, creditors recons, logons to different bank accounts
Mothers to Mothers – May 2008 – February 2012
Processing of payroll – 600 employees
Payspace, Pastel, VIP premier
ESS leave admin
Statutory payments, Leave administration, ui-19 forms, Severance calculations, reports and monthly submissions to Payroll Manger and HR director
Siyanqoba Worldwide Express– April 2007–March 2008
Chas Everitt – July 2006 – December 2006
Retreat Auto Repairs – September 2004 to June 2006
Lady Bee – March 2003 to August 2004
Freedom Furnishers (Transferred from Barnetts) – June 2001 to June 2002
Barnetts Furnishers– November 2000 to June 2001
KEY EXPERTISE:
Processing of salaries
Company reports
Finance Reports
VIP Reports
SARS Submissions
Handling Investment Policy
applications
VIP & Pastel payroll
Managing employees’ timesheets,
leave forms and supporting
documents, commissions,
incentives, salary adjustments
Payroll Administrator
International Payroll
Verification & Back-office support
PROFESSIONAL SKILLS/ CERTIFICATES:
Payroll administration
SAGE / VIP / HR
Office administration
Pastel Microsoft Word
Microsoft Power Point
Microsoft Excel
Internet Explorer
Outlook Express
Windows 98 /2000
Microsoft 2000 Workshops (Cape
Info Net)
EDUCATION:
Matric: Good Hope Seminary Girls High School
REFERENCES:
Gillian Mthandi – Mothers to
Mothers
Llewellyn Miller - Standard Bank
Mr G Paulsen - Retreat Auto
Natalie Van Dieman
Rashid Lamara
Mrs B Haydricks - Chas Everitt
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