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Customer Service / Operations management

Location:
King of Prussia, PA, 19406
Posted:
April 11, 2024

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Resume:

Linda Manfredi

Norristown, PA

*. Seeking a local position to utilize my vast skill set to assist a company grow and/or support existing operations.

2. Working at both non - exempt and senior level management over 40 + years and after a 5- year retirement to care for a very ill family member, I'm looking to re-enter the workforce locally without encumbrance.

3. Open to limited travel but preferably local.

4. Will consider both full and part-time. Open to both remote and on location employment. 5. Primary goal is to once again be a contributing asset to a company committed to growth and excellence in service and all operations.

Authorized to work in the US for any employer

Work Experience

Chief Operating Officer

FFP Global, Reese Brothers Inc, TDC Inc - Philadelphia, PA January 1986 to April 2012

1. Managed all operations for an inbound/outbound sales, market research and customer service and warehouse operations.

2. This responsibility included management of the support operations of Technology, Marketing and Sales, Client Services, Human resources, Finance, Warehousing and Fulfillment/shipping and Purchasing. 3. Managed hiring, training and overall management of up to 10,000 full and part time exempt and nonexempt employees in both domestic USA and Canada. 4. Site location, design and build-out of physical locations for more than 30 locations internationally. This included all locations knowledge and adherence to all labor laws, state, federal, city township and international requirements.

Education

Associate's degree in Police science

Suffolk County Community College - Selden, NY

September 1972 to June 1974

Skills

• Microsoft Office

• Sales

• Microsoft Outlook

• Microsoft Powerpoint

• Administrative Experience

• Microsoft Word

• Management

• Accounting

• Business Development

• Market Research

• Warehouse Management

• Strategic Planning

• CRM Software

• Product Development

• Procurement

• Public Relations

• Branding

• Purchasing

• Profit & Loss

• Recruiting

• Process Improvement

• Human Resources

• Logistics

• Telemarketing

• Budgeting

• Financial Report Writing

• Market Analysis

• E-Commerce

• Negotiation

• Program Development

• Forecasting

• Pricing

• Marketing

• Sales Management

• Account Management

• Analytics

• Supply Chain

• Salesforce



Contact this candidate