Denise Mitchell, MS MT (ASCP)

Willimantic, CT ***26 860-***-**** ad4xx2@r.postjobfree.com

IT Administrator

Self-motivated, detail-oriented, strong analytical and problem-solving professional who demonstrates consistent achievement of objectives with strong interpersonal skills. Dedicated to organizational goals with a commitment to making a difference in the lives and well-being of the community through work and focus on quality, safety and excellence in healthcare. Enthusiastic team member who adapts easily to new situations. Skills include multitasking, organizing, and working in a busy environment while maintaining a positive and professional attitude with staff and clients. Proficient with computer applications and systems. Professional Experience

Windham Community Memorial Hospital, Willimantic, CT Lab Manager February 2022 - August 2023

Site Supervisor May 2018 - February 2022

• Daily oversight of all areas of the laboratory including problem resolutions as issues arise.

• Laboratory resource for hospital staff.

• Staff scheduling.

• Quality assurance.

• Writing and instituting new policies and procedures, review and update as needed.

• Inspection preparedness to include CAP and DPH.

• Assist with general laboratory and anatomic pathology updates.

• Assist staff with IT related issues as needed.

• Daily H3W lean huddles, monitor drivers.

• Work on A3 projects with other departments.

• Assist with proficiency testing and competency as needed.

• Daily review of multiple reports including critical values and amended results.

• Event report filing and follow up.

• Follow up on staff and patient safety issues.

• Trained in all areas of the general laboratory and some areas of anatomic pathology. Clinical Laboratory Partners and Hartford Healthcare, Clinical Systems Analyst May 2015 - May 2018 Analyst for Sunquest general laboratory, some Sunquest CoPath, some Surround Lab Windham Community Memorial Hospital, Willimantic, CT Clinical Application Specialist January 2002 - September 2008

• Worked in the information technology department with a primary responsibility for Soft Computer System

(SCC). Rotating on call included all systems.

• September 2008 to May 2015 worked in the laboratory with primary responsibility for SCC and assisting with laboratory management functions.

• Implements numerous analyzer interfaces including Roche Cobas, Centaur, Vidas, Gem ABG and Coox, Microscan, BacT Alert, Sysmex, CA1500 and Atlas.

• Implemented Quest and CLP interfaces, implement matrix interface with CLP.

• Implemented auto verification for reference lab interfaces, Centaur, Cobas, Vidas and Atlas.

• Assisted with lab order and result interfaces to MS4, SCM, Empower, pharmacy and office EMR’s.

• Validated numerous upgrades in SCC including from ASCII to GUI.

• Added Softbank module to SCC in 2004.

• Added SoftPath module to SCC in November 2005.

• Assisted with Siemens pharmacy implement including grant approval.

• Assisted with daily help desk functions as needed.

• Maintained LIS policies and procedures.

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• Follow up and rectified all laboratory related billing issues.

• Assisted laboratory director with scheduling, payroll, day to day operations.

• Facilitator for Daily Laboratory Safety Huddles and Laboratory H3W Performance Improvement workgroups.

• Completed Hartford Healthcare’s LeadQuest Leadership Development Program and attended number leadership seminars through Hartford Healthcare.

• Active in hospital committees such as Environment of Care, Staff Safety Committee and Hazardous Materials Management Committee. Assisted with the implementation of MSDSonline for Hazardous Materials Management Committee.

Additional Experience

William Backus Hospital, Norwich, CT Senior/Lead Chemistry Technologist Windham Community Memorial Hospital Assistant Chemistry Supervisor, Second and Third Shift Generalist St. Vincents Medical Center, Bridgeport, CT

Education

Master of Science (MS) Allied Health Research

Bachelor of Science (BS) Allied Health Medical Technology, University Of Connecticut, Storrs, CT Accreditations

American Society of Clinical Pathology, Medical Technologist, MT (ASCP)

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