Karen Curlovic

602-***-****

ad4xu4@r.postjobfree.com

Summary:

10+ years of varied experience in both large and small medical practices, hospital, laboratory and clean room settings. Excellent management, decision making and multi-tasking skills with the ability to both accurately execute and create protocols conducive to a changing environment.

•Talented team player attributes combined with excellent front and back-office skills comprising of data research coordinator, receptionist, medical records, surgery scheduling, financial counseling, insurance verification, referrals, prior authorization and back office assisting

•Excellent management and customer service experience for the AZ territory drug toxicology specimen collection providing hiring and training of employees and clients

•Skillful manual manufacture and assembly of medical devices

•Competent laboratory assisting and research comprising of phlebotomy, specimen processing, accessioning, histology, microbiology, mycology, and research of biological diseases

•Proficient usage of various computer systems including EMR, Epic, Florence, Cerner Millennium, E-Clinicals, Practice Fusion, JD Edwards Enterprise One, Orchard Harvest, Mysis Clinical Module and Allscripts EMR, Next Gen, Centricity, Medical Manager, Micro-Med, Windows, MS Word, Excel, and Outlook

Education:

University of Louisville, Arts and Sciences Courses Louisville, KY

Phoenix College, Phlebotomy Certification and Medical Technology Courses Phoenix, AZ

Online and In-house Training: Ophthalmology Assistant, Chiropractic Assistant, Courier Certification, HIPAA, OSHA, Dangerous Goods, PPE, Bloodborne Pathogens. IMT

Experience:

HonorHealth Gynecology Oncology Research Institute, AZ

Clinical Data Research Coordinator 8-2022 to 12-2023

Coordinates efforts to ensure on time completion of high-quality Clinical Data to Sponsor, Institute, IRB, investigators, and Research Staff

Pulls data from appropriate sources to complete all forms to the required quality and accurately enters clinical trial data into data collection tools

Administers quality control review of clinical trial data including CRF tracking, reviewing validation, updating, SAE reconciliation, lab data and safety coding

Contributes to generation and tracking of Study Specific Procedures, Study Specific Reports and Annual Reports as required by Sponsor, Institute, IRB and Investigators in accordance with FDA regulations and Sponsor requirements

Generates and/or conducts image transfers and quality control review of Diagnostic and Summary Reports

Conducts data review of CRFs, eCRFs, reports, or data listings in coordination and management of inpatient and outpatient studies per Sponsor Requirements

Generates, tracks, and closes queries for images, reports, CRFs, eCRFs

Schedules and assists Sponsor/ Monitors with On-Site and Remote Quality Review

Maintains both paper and electronic project files in accordance with Sponsor and standard operating procedures

HonorHealth Bone Marrow Transplant Institute, AZ

Bone Marrow Transplant Financial Authorization Specialist 11-2021 to 4-2022

•Obtained insurance benefit and authorization of insurance coverage for all aspects of treatment for Bone Marrow Transplant (BMT). Leukemia, and Cancer Care including inpatient and outpatient surgeries, prescription drugs and infusions and travel/lodging for the duration of care from consult to ongoing treatment

•Scheduled inpatient and outpatient hospital admissions and submission of authorization and payor information in a timely manner updating all billing systems. Scheduled and obtained authorization for testing such as PET/CT scans, Pulmonary testing, infusion therapy, and referring specialized provider services

•Performed pre-registration/registration processes. Monitored and updated insurance, authorizations, preferred providers and changes in treatment plan with strict record keeping of all aspects of the process. Partnered with BMT Care team and Insurance BMT Auth Care Team to ensure coverage/ authorization of patient's care with minimum financial impact

•Educated patients and families of ongoing care with insurance coverage and assisted them to apply for alternative insurance, financial aid, etc.

•Developed and maintained financial reference guides. Partnered with patient financial services to enable accurate and timely authorization and billing resolution

HonorHealth Physical Therapy Department, AZ

Medical Front Office Registration/ Scheduler 08-2018 to 11-2021

•Professionally handles multiple priorities of the front office promoted from float position to permanent location

•Check-in, check-out, multiple appointment patient scheduling and tracking, phone answering for multiple providers

•Patient registration data entry and record scanning via EMR

•Insurance verification, authorization, patient financial responsibility counseling and coinsurance collection, end of day reconciliation

Banner Health and Sonora Quest Laboratories, AZ C

Clinical Laboratory Assistant- 7-2017 to 04-2018

•Microbiology set up and plating of urine, stool, blood, and fluids

•Dispense of PRBC’s, Plasma, Platelets, and Cryoprecipitate for transfusion

•Thawing of Plasma, Platelets, and Cryoprecipitate and set up including tagging patient specific to product by blood type

•Receipt and accessioning of microbiology and blood bank specimens

•Ordering of blood products from supplier

•Phone answering and Interdepartmental problem solving

LabPartner LLC and Beechtree Diagnostics, AZ

AZ Territory Laboratory Manager- 1-2016 to 12-2016

•Hired, trained, and managed eight employees for in-house and territory Drug Toxicology specimen collection, data entry, courier, and shipments for Arizona

•Created policies and protocols in accordance with HIPAA, OSHA, and Laboratory regulation instrumental for the continuous rapid growth and establishment of the AZ territory

•Provided quality collection process training and maintenance for all AZ Physician client accounts

•Formulated and maintained spreadsheets for employee records and compilation of stats

•Ordered, delivered, and maintained inventory of all collection and courier supplies for client accounts

W. L. Gore and Associates Phoenix, AZ

Total Presence Management (Temporary Agency)

Medical Device Operator - Temporary Position 07-2015 to 1-2016

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•Effectively learned and performed manual set- up and operation of production equipment to manufacture and assemble Medical Devices with the highest quality and production output

•Ensured all products, materials, parts, and documentation are in tolerance and compliance with Good Manufacturing Practices (GMP) and FDA regulation

•Trained and Implemented Standard Operating Procedures (SOP's) upholding the highest quality while also holding others accountable

•Participated in the collaboration of continuous improvements on the manufacturing lines and process flow

•Time management and coordination with team and leadership utilizing strong interpersonal and communication skills

•Accurate documentation and maintaining of records related to work in progress

•Maintaining clean room integrity by cleanroom environmental practices and procedures

•Stocking and maintaining clean room and supplies

Affiliated Dermatology and Laboratories Scottsdale, AZ

Laboratory Assistant/ Accessioner and Administrator 01-2010 to 05-2014

•Efficiently and accurately accessioned and biopsied Dermatology specimens into an integrated computer system, labeling cassettes for preparation of processing and cover slipping of histology slides for analysis by Pathologists

•Professionally answered phones, being the laboratory liaison between medical assistants and 10 Doctors within the practice, solving problems relating to the organization and maintenance of the computer program

•Proficiently prepared necessary paperwork for inside and outside consultations and medical release of pathology materials, keeping accurate medical records for HIPAA regulation

•Accurately kept records and logs for Slow Mohs surgery and laboratory quality control

•Maintained and filed histology slides and blocks keeping the laboratory in an organized manner

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