Magan Reeves

Navarre, FL *****

ad4xti@r.postjobfree.com

+1-845-***-****

Responsible and customer-oriented from long-term retail leadership position Authorized to work in the US for any employer

Work Experience

Assistant Property Manager

Spacebox Storage - Mary Esther, FL

July 2023 to Present

• Build positive relationships with prospective and current tenants

• Overseeing the timely and successful completion of maintenance requests

• Showing units and/or parking spaces to prospective tenants and answering relevant questions

• Preparing and executing detailed and legally compliant lease agreements

• Overseeing financial procedures including processing monthly rent payments

• Preform collection duties, such as emailing and phone calls to past due tenants

• Schedule and conduct move out inspections

Barista/Cashier

Dunkin' - Navarre, FL

May 2023 to July 2023

• Required to provide fast, friendly customer service to all guests.

• Operate a POS system by taking orders and collecting payment

• Prepared and packages customer orders to their satisfaction

• Clean and prepare cooking and prep areas, including coffee area and register areas

• Required to be able to operate coffee and sandwich equipment

• Responsible for being knowledgeable of the menu items and ingredients Garden Center Specialist

Tractor Supply - Navarre, FL

August 2022 to May 2023

• Responsible for all aspects of maintaining the Garden Center and all products inside and out to include front sidewalk and side lot.

• Properly care for Live Goods including maintenance of plants, watering, and disposing of expired products

• Responsible for all Garden Center sales and operating cash register/computer following cash handling procedures

• Garden Center Inventory and Accuracy, to include any product write-off's

• Garden Center Recovery of hard good and live goods, side lot where needed

• Maintain, recover, stock, and tag assigned work areas including all merchandise displayed outside of the store

• Price Changes/markdowns, signage, presentation

• Overall cleanliness and safety of the Greenhouse, front sidewalk and side lot

• Dispense Propane to customers and provide them with any information they may need

• Communicate proactively and regularly with Store Manager on work completion, issues, and offer solutions to overcome.

Key Holder/Barista

Islanders Coastal Outfitter - Okaloosa Island, FL

April 2022 to April 2023

• Responsible for money handling, including cash drawers and money bank

• Assist employees with guest or machine issues

• Assist customers on the sales floor and customer service in retail and cafe

• Responsible for restock and merchandising

• Responsible for taking customer orders and passing the correct information back to the baristas on shift, drink making and training others

Event Specialist

Gulfarium Marine Adventure Park - Okaloosa Island, FL January 2020 to October 2022

• Responsible for set up and tear down of events including, weddings and receptions, birthdays and reunions

• Engaging guests in a professional and memorable manner

• Oversee most indoor set up events and provide assistance when others need me to

• Assist with pre planning and prepping for any future events Retail and Reservations Supervisor

Gulfarium Marine Adventure Park - Okaloosa Island, FL March 2015 to April 2022

• Responsible for a team of up to 13 employees

• Report daily sales data from a point-of-sale system

• In charge of all cash-handling procedures and depositing

• Accountable for all customer service issues, as well as partnered relations with other businesses

• Responsible for daily operations on a sales floor

• Responsible for inventory, such as purchasing, receiving and tagging all items

• Merchandising received items on sales floor and inventory adjustments such as any damaged items

• Assist with pre and post fiscal inventory

• Knowledgeable about animal encounters and birthday parties and both booked and assisted other staff with scheduling of

• Required to be knowledgeable about animal encounters, birthday parties, general admission information, and items in store

• Answered guest phone calls

• Assisted in other departments such as guest services and food services when they needed help

• Responsible for interviewing and hiring of new staff members along with training Retail Sales Associate

Spencer's Gifts - Mary Esther, FL

October 2014 to April 2015

• Opening and closing responsibilities

• Cash-handling, stocking, and product inventory

• Sales floor and customer service experience

• Assist with inventory along side sales manager

Volunteer

Circleville Fire Company - Circleville, NY

March 2012 to 2014

Emergency response dispatch

Education

Bachelor of Science in Psychology

University of West Florida - Pensacola, FL

December 2020 to Present

Associate in Arts (AA) in Psychology

Northwest Florida State College - Niceville, FL

August 2014 to December 2020

High school diploma or GED in General Studies

Middletown High School - Middletown, NY

September 2010 to June 2014

Skills

• Key Skills: Customer service, data reporting, product inventory

• Assistant Manager Experience

• Cash Handling

• Leadership

• Merchandising

• POS

• Retail Sales

• Sales

• Store Management Experience

• Recruiting

• Retail Management

• Organizational Skills

• Supervising Experience

• Interviewing

• Pricing

• Inventory Control

• Management

• Store management

• Customer support

• Research

• Google Docs

• Keyword research

• Barista Experience

• Coffee Experience

• Purchasing

• Property leasing

• Property management

• Property maintenance

• Store management

• Supervising experience

• Customer service

• POS

• Cash register

• Cash handling

• Guest services

• Retail sales

• Leadership

• Mobile devices

• Merchandising

• Sales

• Profit & loss

• Conflict management

• Sales management

• Restaurant experience

• Pricing

• Interviewing

• Barista experience

• Google Docs

• Windows

• Recruiting

• Cooking

• Tutoring

• Documentation review

Assessments

Administrative assistant/receptionist — Proficient March 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer focus & orientation — Proficient

March 2022

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

August 2022

Identifying and resolving common customer issues

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

February 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Management & leadership skills: Impact & influence — Proficient March 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Retail customer service — Proficient

August 2022

Responding to customer situations in a retail setting Full results: Proficient

Scheduling — Proficient

May 2018

Measures a candidate's ability to cross-reference agendas and itineraries avoid conflicts when create schedules.

Full results: Proficient

Home health aide skills — Proficient

August 2020

Providing care to patients in a home setting

Full results: Proficient

Attention to detail — Proficient

February 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Proficient

August 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Front desk agent (hotel) — Proficient

April 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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