Summary of Skills and Experience

James M Smith

Suite 501-9339 University Cr.

Burnaby, BC Canada

V5A 4Y1

ad4xsc@r.postjobfree.com/ 604-***-****

Management and Leadership

• Years of sales management experience primarily in the technical, automotive, construction tools, fasteners and the fluid power industry

• Management responsibilities for up to 22 representatives

• Consistent track record of team achievement of sales and gross profit targets

• Particular strengths in relationship development, team-building, and team motivation

• Strong presentation and training skills

• Excellent networking skills

Technical

• Mechanical Proficiency

• Electrical

• Sciences (physics, chemistry, astronomy)

• Construction and Heavy equipment

Sales

• Manufacturing, Automotive,Construction tools and fastening systems.

• PC and Mac OS

• Over 15 years of experience in both inside and outside sales, within a diverse range of industries including: automotive, industrial tools and chemicals, construction, electronic equipment, fluid power and vendor managed inventory systems with municipalities in B.C

• Consistent track record of over achievement in sales and gross profit targets Professional Experience

2023– Aviation Consulting, Vancouver BC Region

• Rebuilt a piper PA-20 Aircraft.

2022 – Hi Cube Storage Products Delta BC- Sales Manager

•Utilising and promoting consultative solutions for racking storage and automated storage solutions in a collaborative manner with a team of sales professionals

•Leading, motivating and mentoring both a team of sales professionals, as well as two junior office based professionals

•Preparing custom quotations, scheduling and demonstration complicated automated solutions for our team and customers

•Preparing and holding motivational meetings with our team of professionals, guiding and mentoring with an open door policy

•Conducting personal assessments and performance reviews with each individual team member

•Holding lunch and learn product training seminars education focused on automation features and benefits

•Preparing and submitting financial forecasts, business plans and budgets for the area 2020 – 2022 - Safety-Kleen, Vancouver BC Account Manager

•Utilising and promoting consultative solutions for hazardous waste removal and disposal

•Employing chemical profiling of hazardous waste problems for analysis and identification of compounds

•Preparing custom quotations, scheduling hazardous waste collection from a range of key accounts

•Promoting appropriate lubrication solutions for construction and industrial clients

•Conducting site assessments and ascertaining rigorous follow-through on all aspects of waste removal

•Ensuring compliance with all standards, guidelines and laws with relevant regulatory bodies, as well as with all municipal, provincial and federal

2017 – 2020 - Concentrix Solutions, Vancouver BC - Team Lead (District Manager)

• Overseeing 21 automotive dealerships, and 22 automotive administrators as a Team Lead (District Manager) • Coaching, Training, Motivation and implementing the largest Canadian Legal Settlement (VW TDI Diesel Settlement) • Overseeing and maintaining customer commitment and quality assurance of the legal administration of each claim.

• Establishing clear effective communication with administrators and the claimant.

• Establishing and maintaining all policies and procedures required by law and company policies. 2012 – 2017 - Aviation Consulting, Vancouver BC Region

• Overseeing and giving technical advice on homebuilt aircraft

• Engine replacement & reinstallation and airframe construction and restoration

• Airfield marshalling & Safety consulting

2011 – 2012 - Trojan Tracks, Mission BC - Director of Sales

• Development of western Canada sales strategy and implementation and established annual and monthly sales and gross profit targets

• Provision of regular education sessions for sales team, including on site customer training

• Coordinating Municipal vendor managed inventory with Municipalities in British Columbia

• Exceeded target goals in August 2012

2009-2012 - S.M.C. Pneumatics Canada, Delta BC - Technical Sales Representative / Major Accounts Liaison

• Positively promoting S.M.C. Automation /Fluid power solutions for customers in manufacturing, OEM and end user markets

• Technical liaison with end users, engineers, CEO and business owners

• Major accounts Manager

• Excelled in target and profit goals two years consecutive resulting in two bonuses of $10,000 each 2007 – 2009 - Festo Canada Ltd., Vancouver BC - Technical Sales Representative

• Positively promoting Festo Automation solutions for customers in manufacturing and OEM segments

• Technical liaison with end users, engineers, CEO and business owners Achievements

• Exceeded target and gross profitability two years consecutively 2004-2004 - Premier Auto ware, Vancouver BC - District Manager

• Management of three sales representatives: hiring, training, motivating, mentoring and ensuring accountability Achievements

• Expanded territory by 23% within six months

1999 – 2004 - Wurth Canada Ltd., Vancouver BC - Regional Sales Manager

• Management of eleven sales representatives: hiring, training, motivating, mentoring, and ensuring accountability

• Setting of annual and monthly sales and gross profit targets for each territory

• Provision of regular education sessions for sales team, including training seminars on product features and benefits and sales techniques

• Coordinating Municipal vendor managed inventory with many Municipalities in B.C Achievements

• Annual target achievements: 2003 (region expansion year): 89%; 2002: 105% (third top Canadian manager); 2001: 108% (fourth top Canadian manager); 2000: 100%

• Implementation and supervision of 2003 region expansion, including introduction of two new territory sales and three customer development representatives

1997-1999-Hilti Canada, Vancouver BC - Drywall Specialist

• Promotion, sales, service, and customer training and certification of specialised industrial tools and fasteners

• Specialisation: Fire-stop installation certified and licensed instructor; powder actuated tool certified instructor Achievements

• Achieved over 100% annual target

1994-1997- Hilti Canada, Vancouver BC - Territory Sales & Service Representative

• Promotion, sales, and service of industrial tools and fasteners to construction professionals

• Specialisation: Customer education and certification of powder-activated tools (certified and licensed instructor) Achievements

• Achieved over 100% of annual target each year

Education

1997 - British Columbia Institute of Technology, Burnaby BC Sales Management and Marketing Certificate

• Essentials of Marketing

• Managing the Sales Force

• Introduction to Marketing Communications

• Negotiation Skills

• Internet Marketing

2000 – 2004 - Professional Development Gustav Kaiser Training International, Toronto ON

• Ongoing management training by a Swiss-based management consultation firm

• Content: Management psychology, team building/empowerment, motivation philosophy 1990 - P.A.L. Professional Sales Course

• Content: Time and territory management; sales, qualifying, handling of objections; closing techniques; effective follow up and referral programs

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