KELLY ALVAREZ

Caracas, Venezuela **** +1-313-***-**** ad4xoh@r.postjobfree.com

Professional Virtual Assistant, specializing in schedule meetings, book travel and accommodations, calendar management, web research, customer service and clients’ communications, social media platforms, data entry, bookkeeping, preparing reports and recruiting.

Skills: Performed professional, technical, executive and managerial tasks in areas including:

-Bookkeeping

-Project Management

-Copywriting

-Internet Research

-Office / Admin Support

-Marketing & Sales

-Customer Support

-Data Entry

Hard and Soft Skills

-Good Analytical & Problem Solving Skills

-Work under Minimal Supervision

-Ability to Prioritize and Multitask

-Deliver High Quality Work

-Good Team Player

-Negotiation skills

-Bilingual in English and Spanish

-Recruiting Experience

-Cold calling

-Quiet & Noise-free Work Environment

-Strong Attention to Detail

-Client Relationship Management

Professional Experience

ValueDetroit LLC (Detroit, MI) Virtual Administrative VA, Oct 2018 to Dec 2019

In this position I was the assistant to the owner of the company. I provided professional administrative, technical, and social media assistance for the company remotely from a home office. I worked rescheduling and creating service appointments for our customers. I was also in charge of bookkeeping in Zoho Books and maintained and managed customer accounts and recording systems using TRELLO.

ValueDetroit LLC (Detroit, MI) Recruiter & HR Affairs Manager, Jan 2020 to Dec. 2021

In this role I have recruited and placed qualified professionals in the real estate field locally and internationally, gaining vast technical knowledge in an ever-changing market. I identify candidates through various means (Internet searches, job boards, job fairs, internal database, networking, and referrals) to select best-option candidates for skilled/technical workers, management positions and support staff openings.

Recruiting Management: I personally perform online interviews, administering tests, and completing reference checks. I also negotiated compensation and contract rates with each candidate matching the right candidates to the right jobs, bringing on board high quality workers.

HR Support: Valued for versatile skill-set as a “floater” within HR department, filling in when needed to assist with payroll, benefits administration, new-hire orientation and other HR functions.

Alexis Realty Solutions LLC (Detroit, MI) Talent Acquisition Chief, March 2021 to Present

Hired by this firm to recruit many online virtual assistants in Latin America that will be the staff in a big project called We On Autopilot (https://weonautopilot.com/ ) in which the owners wish to provide services including: Software Development, Digital Presence and Digital Innovations Consulting. In this role I have been working with:

-Detailed Job Descriptions

-Job Ads & Online Postings

-Pre-Employment Testing

-Talent Pool Sourcing

-Candidate Pre-Screening

-Behavioral-Based Interviewing

-Reference Checks

-Contract Negotiations

-Orientation & Onboarding

Talent Acquisition: Developed and implemented effective online recruiting strategies in order to attract and select quality candidates and provide an excellent candidate experience. Trained candidates for external client interview process.

HR Support: I oversee all employee’s performance and collaborate with management to evaluate underperforming employees. I stablish relationships with all the employees in a professional, trustworthy and open manner. I also conduct feedback surveys, keeping track of employee timelines, schedule meetings with them for performance feedback, do performance appraisals, conduct employee engagement activities to retain employees and handle all the other associated employee related HR functions.

Atlas Property Services, LLC (San Diego, CA) Payroll Assistant, April 2022 to Jan 2024

I work daily on the cloud-based employee and job tracking system Worksana entering start and end times onto the payroll software. I assist the Payroll Manager in preparing the overtime monthly reports. I am in charge to keep the employee’s database updated and I resolve issues and update queries related with the hours registration in the mobile app of the employees.

OrdersHub, LLC (New York, NY) Accounts Receivable Clerk, May 2022 to Jan 2024

In this role I monitor customer account details for non-payments, delayed payments and other irregularities. I respond to customer inquires and collect the outstanding receivables through telephone and written communication on a daily basis. I prepare the invoices in Wave accounting system and manage the AR email – writing and responding. I also participate in special projects as assigned.

Education

OSAKA UNIVERSITY (Osaka, Japan) Ph.D., Engineering, 2008.

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Languages

SPANISH, Mother Tongue

ENGLISH, Native level

JAPANESE, Intermediate level

Softwares

Office Suites: Microsoft Office (Word, Excel, Publisher, PowerPoint) and Google Docs (advanced level)

Wave Accounting Software, Worksana Payroll Software

Experience Using AI Tools: Jasper, Writesonic, DeepL Pro, ChatGPT, InVideo, Pictory, Fliki, Bard, Bing AI (Intermedium).

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