SUMMARY: I have a combined ** years of experience in Project Management, Supervisory, and Team Lead roles; 20 years in direct event management, technical and application support, production control, systems and network administration, desktop, mainframe, and midrange computer systems; business consulting and high-level programming development and implementation of ERP technical and financial systems, with a constant focus on documentation, help desk effectiveness, efficiency, customer service, and quality delivery of assigned objectives. My strengths include attention to detail, an unmatched work ethic, and continuing the study of emerging technologies.

HARDWARE/SOFTWARE EXPERIENCE:

MANAGEMENT and SYSTEM SUPPORT SOFTWARE: CMM, Six Sigma and PMI standards, ITIL2-4, SDLC, Jira, Agile, Azure, ISO9000-9002-20,000, Apache Maven. Inf./Sys, Info/Man, NetView, NetPass, CA7, CA11, Zeke, ADABAS, RACF, DASDMON, VSAM, VTAM, Fileaide, PDSMAN, PDSTOOLS, PANVALET, GDGUTIL, TSO, ISPF/SDSF, WX3270, NPDA, FACTS, PROFS, NvDM, NDM, TMS, NCCF, VPS, FOCUS, JOF, SLR, SMF, PDF, MSGS, DCF/SCRIPT, SEU, SDA, OCL, RISC, JCL, CLIST, VAX/DCL, MASS11, Remedy4-9, ITSM, ServiceNow, HP00, Service Optimization, RunBook, ILO.

PC/SERVER SOFTWARE: MS Server 2000/2003/2008/2012/2019/Advanced Server, Linux, Accredo, Tomcat, Informatica, Apache, MS Exchange 2003/2008/2019, SharePoint, IRIS, Confluence, SCCM(SMS), SCCM, MSECM, DMAC, Shavlik, SCOM(MOM/ EEM), OS/2, IBM/DOS/MQ, Avada IR:360, MS/DOS, AWS Services, MS/Windows 3.1/95/98/NT/W2000/XP/Vista/W7/W8/W10/W11- Home to PRO, SMHyper-V, F5, WMware, VSphere, WAS6-9-Web Application Server, CyberArk, DNS, Active Directory, WordPress, SQLServer 7/2000/-2016/Meta Data/DTS/Enterprise Manager/2016/Management Studio-SSMS/ADS, SiteScope, Splunk, CMA/New Relic, Dynatrace, AppExpress, all MSOffice Suite 98-365, MSProject/Access/FrontPage/Visio/etc., FoxPro, Earl, Paradox, CATI, CFMC Call Management software, McAfee, Norton, WordPerfect, MacEquity/PC Equity, Remedy, ISISII, LOTUS NOTES, Lotus Organizer, DOMINO, JDE, SAP, PeopleSoft, Oracle, Oracle VB, JAMIS, KRONOS, Cognos, Rally, Impromptu Report Writing.

PROGRAMMING LANGUAGES: RPGII-IV/ILE, COBOL, MS/.Net/SDK, VS, VS Code, WebDevStudio, Visual Basic, C/C#/C++, Python, REXX, USO, HTML, JAVA, JAVA2 thru 8, J2SE SDK, Jscript, PHP, HTML, XML, PowerShell, PostgresSQL, SQL, Cognos.

MID/MAINFRAMES: IBM S/34,36;38, AS/400, ISeries VIO, S360/30, S370/148,158,168; S390, 30XX, NAS 9030, HONEYWELL DPS8/9; BURROUGHS 1900, CD CYBER 18/19; INTEL 8080, and various VAX cluster configurations.

OPERATING/DB/COMMUNICATIONS SYSTEMS: Salesforce, CXOne, WebRHT, InContact, MS Server 2000/2003/2008/2012, UNIX, Linux, RHEL, Ubuntu, Solaris, MS/Windows 3.1/95/98/NT/W2000/XP/Vista/W7/W10/W11, Skype, MSTeams, WEBEX Teams, Zoom, DOS, OS/400, OS/MVS/XA/ESA; VM/SP, OS/VS2, VSE/ESA, CICS, TCP/IP, FTP, SNADS, Ethernet, IDMS, DB2/UDB, IMS, VAX/VMS, Oracle/Oracle Enterprise Manager-OEM 9i-13c, .ach file creators and transmission, RDP, TeamViewer, Avaya Definity PBX, CISCO VOIP, VNC, VPN, UCS-TAC, Citrix, Citrix Online, Goliath, RDP-RDG, Dameware, Passport, IBM Client, VDI, VSPhere-VMWare, OVA file creation, PCAnywhere, WebSphere application Management, Interactive Client and Supervisor.

MEDICAL APPLICATIONS: HIPAA, CMS, Advantx, Cerner Clinical Applications – FirstNet, SurgiNet, PathNet, BloodBank, Microbiology, Interfaces, CareNet(Powerchart), Document Imaging; GE - OB QS System, PACS, Cardio PACS, Start View; Impac – Oncology System, McKesson Star Applications (Clinical and Financial) HBO, HBI, HPM, Pathways, EC2000 Claims; PYXIS – Med, Supply, Connect; Medical Records – CHA download, Birth Certificate; Athena, Escribe, ESI – Material Management, A/P; Occupational Health Manager, Rosebud Stryker Instrument Tracking, Therapy Source, VMS Staffing products, and development.

PROFESSIONAL EXPERIENCE:

DMI, LLC EMSS – Tyson’s Corner 1600 International Drive, Suite 500, Maclean, VA 22102

06/23-01/24 Production Control Specialist

Performed office support activities such as word processing, creating summary reports, spreadsheets, data entry, and team email distributions related to ensuring team awareness of relevant DMI, vendor, and SW tools, resources, and seminars, for both team and individual development skills-building, and training.

Applied previous experience and varied hard and soft skills while conducting a variety of assigned research projects for IBM z/OS, z/WS, z/OSMF, JCL watsonx, HOD/MFA/CBA, AWS, Cloud, Interview best practices, and Executive Orders 13587-14028-14110 and the impact on DMI Customers, EMSS Operations, Systems Programming, and Leadership Planning and Requirements, and NIST, AIRMF, RMF, NICE, FIPS, Special Publications Updates.

Remaining positive while providing the highest level of support for production control issues related to mainframe operations, batch processing, and all products running in the environment.

Participated in multiple weekend maintenance and product update deployments.

Have exhibited an exceptional interest in personal development through constant training in z/OS, AWS, COBOL, Control D & M, Connect Direct, z/WScheduler, z/OSMF, JCL, ISPF, SDSF, NIST, EO 14110 AI, watsonx AI, GenAI, and others, to remain current and a productive team member.

Express Scripts International-ESI/Cigna – 6625 West 78th Street, Bloomington, MN 55439

1-year temp-perm by Insight Global – Bemiston Tower, 231 South Bemiston Avenue, Suite 1000, Clayton, MO 63105

10/20–10-/22 Technical Support Analyst – All systems monitoring, issue tracking, Event Management, and resolution.

·Monitoring/issue/contact point for LII-IV technical support, tirage, root cause discovery, resolution, and Managed Line creation/management to secure functionality of all internal and external ESI-Cigna technical resources and Vendor Products for Medical Access to Care and Support Applications, APIs, 10K virtual AWS and internal MS2008-2016/Linux RHEL/AIX servers and related networks and peripheral connectivity to process claims, ensure minimal outages and restore functionality.

·ITSM-ServiceNow Change Management CHG/CTASK oversight and coordination for all systems, applications, and tools, ticket management, CI maintenance, KB Knowledge Base Article process and corrective action creation and update, PTASK and related items to report backend correction and lessons learned, RITM creation, SNOW template/dash/view development.

·Training to support integration goals between ESI and Cigna technical areas, often performing as an SME technical lead.

·Advanced understanding of health plan products, process and interactive flows, and other healthcare industry concepts and terminology; advanced knowledge of UNIX navigation and command line execution, assessing projects, testing and coding, analytical and problem-solving skills for planning implementation strategy, and troubleshooting defects.

Resideo-Honeywell Technologies – 1985 Douglas Dr. N, Golden Valley, MN 55422

Contracted by Insight Global – 800 Lasalle Ave #2200, Minneapolis, MN 55402

12/19–08/20 Technical Support Specialist Headquarters

·Responding to inbound phone calls from homeowners, employees, or contractors, who are installing and troubleshooting Honeywell security devices, thermostats, and HVAC units within residential homes.

·Technical Support of inbound customer inquiries in regards to Server applications, the technical connection of Wi-Fi IT requirements of 50+ residential thermostat models usage, installation, and functional configuration to all heating and cooling HVAC hard-wired and wireless devices, including humidification, de-humidification, Ventilation systems, Boilers, Furnaces(Gas, Electric, and Oil), Heat Pump and AC-Compressor combinations, and stand-alone AC/Air Handling systems. and wiring schematics and support by phone, chat, and email.

·Repeated top performer in first call resolution category and overall department requirements, receiving kudos awards in 3 out of 6 months post-training go-live from February 2020 to June 2020.

·Salesforce, MS Office 365, MSTeams, Skype for Business, CXOne, InContact, WebRHT, SightCall Visual Support.

Rust Consulting – 625 Marquette Avenue, Minneapolis, Minnesota 55402

Contracted by ProStaff/Attero – 40 S 7th St #104, Minneapolis, Minnesota 55402

10/18–10/19 CSR Team Lead/Quality Control

·ISISII CMD2 User and Data Base IDMS management, Interactive Desktop/Administrator user access and workgroup management, MS 365, ServiceNow ticketing as required, proper communication, reporting, and task coordination, monitoring and management of all work activity.

·CSR mentoring, training, scheduling, motivation, time accounting and management, and assistance with call handling. All technical setup and understanding, Quality Management review, and reporting of successes, failures, and escalations as needed for adherence to very defined parameters of operations.

·Team Lead coordination, communication, information exchange, awareness, and adherence to management directives.

Elite Medical Scribes – 8011 34th Avenue South, Suite 126, Bloomington, Minnesota 55425

Contracted by Metafinity – 136 Annapolis Street East, West St. Paul, Minnesota 55118

02/16–06/18 Server/Network/Content Administrator/Corporate Technical Support/Procurement

·Resolving Client technical issues utilizing a diverse knowledge of diagnosis skills of Phones, tablets, TV, Audio, Laptop, Desktop, Apple, and Network electronic products and associated firmware, IOS, and Microsoft Operating Systems.

·Ensuring first-time definition of fix and proper disposition, handling, and security of client data and devices.

·Training clients, sales staff, and other agents on every range and detail of technical subjects, manufacturers, and devices.

·Tier 1-3 Corporate Office Network, Laptop, Desktop, peripheral, phone, tablet, Apple, Office, Exchange, Server (AWS and In-house), patching, management, maintenance, installation, imaging, update, disaster recovery, security, user management, vendor/license/contract management, ServiceNow setup, and configuration; procurement, and infrastructure planning.

USBank – 1200 Energy Park Drive, St. Paul, Minnesota 55108

Contracted by KForce Professional Staffing – 7760 France Avenue South Suite 660, Bloomington, Minnesota 55435

10/13–03/16 NOC Server Administrator and ISeries Operations/Production Control

·Shavlik, SCCM, SCM, WSUS, manual vulnerability patching remediation, and scheduling.

·Tier 2 support/analysis/resolution/CM/maintenance for all USBank HP/IBM/Cisco server systems and applications.

·Virtual environment maintenance, OVA creation and definition, and alert handling. AD Administration.

·ITSM reporting and updating to secure the quickest possible resolution and response activity.

·PowerShell scripting as required for network administration, security, SCCM packaging, updates, and automation!

·Documentation authoring, updating, and reviewing to support and adequately define USBank systems and procedures.

·Team Development and training to ensure the broadest possible knowledge base, enhancing quality and matrix success.

·Application staff liaison engaged in creating Change Management task templates for more accurate CM event execution.

·Backup and Restore execution and testing, DR environment definition, support, and maintenance.

Rust Consulting – 625 Marquette Avenue, Minneapolis, Minnesota 55402

Contracted by Manpower/Prostaff – 222 South 9th Street, Minneapolis, Minnesota 55401

3/13–10/13 Customer Service Representative – OCC Independent Foreclosure Review – Check Verification

·Incoming scripted call handling of banker inquiries for submitted borrower foreclosure reparation checks verification against ISISII database information, ServiceNow logging of activity.

·Call escalation, data management, and outgoing calls as required in support of the sensitive goals of the project.

Target Corporation - 1000 Nicollet Mall, Minneapolis, Minnesota 55403

Contracted by Netview Inc./Compucom – 221 South-Tryon Street, Charlotte, North Carolina 28202

12/12–10/13 PC/Server Technician

·Planning and Technical execution for PC/Windows Server and peripheral departmental installations, upgrades, and moves.

·Cabling and Network/PC testing, labeling of location updates, and reconnection functionality testing.

·Windows PC/Server OS and software deployments and troubleshooting for proper operational functionality.

Yukon Technologies – PO Box 481, Dolores, Colorado 81323

6/04–9/12 PM/Technical and Business Consultant/Windows Administrator/Deployment Specialist

Internet/Website/Network/PC Installation/Acquisition and AS/400 Upgrade Consultant

·Responsible for initial client project sizing, investigations, analysis, scope coordination, and contract/SLA negotiations.

·Contracted Level I-IV Technical Support: analysis, procurement, cabling, installation, deployment, imaging, backup and disaster recovery, wireless systems, web creation, LANs, SANs, email systems, MS-OS PC(98-W7) and Server(MS2000-2008) Active Directory group and user management, Ticketing system installation, Remedy, ServiceNow, ITSM.

·Multiple PM, client negotiations, and sign-off of AS/400-ISeries-OS390 development, production control, disaster recovery, risk management, upgrades including all client-specific software, networks, partitions, data structures, data migrations and interfaces, product updates (Cognos, SAP, Peoplesoft). 8 6-month assignments completed.

USNurseLink – PO Box 340, Glenwood Springs, Colorado 81602

4/09–9/09 Director of Technical Support & Software Development

·Responsible for all technical budgets, procurement, installation, operations, best practices and training, development, 2nd stage sales/implementation/presentations to clients, and implementation accountability and scheduling/planning.

·All Tier technical support of SW/HW to all staff and all associated healthcare facilities, staffing agencies, and staff.

·Maintain internal PCs, Laptops, Windows Servers, peripherals, security, and related SW/HW updates and backup.

·Update website content, tune Search Engine Optimization, and manage Internet Marketing, Initiatives.

·Development of training manuals for software functions and users and Crystal Report 10 BI writing techniques for clients.

·Development of operational procedures related to Help Desk ServiceNow ticket management and flow, software, phone system maintenance and support, mobile phone maintenance and support, Website and 365 management and support.

Vail Valley Medical Center – VVMC IT Department - 181 West Meadows Drive, Vail, Colorado 81657

11/08–4/09 1st and 3rd Level PC/Windows Admin/Application Support Technician – Contract Position

·Rotating 1-3 level support and analysis of phone calls, email and voicemail PC, network, and application Production Control and user issues for an environment consisting of 800+ PCs, 150+ Servers, and 100 medical applications (Cerner/McKesson/MHS), and department/floor charting tablets, COWs, LED and presentation display systems.

·ITSM/Service Desk Express (SDE) first call resolution statistics consistently a team-leading 85-90%.

· 2nd level technical skills: initial PC and laptop imaging, hardware diagnostics and repair, OS, software, and application updates and correction; MS Network monitoring and tuning, T1 support and issue resolution; user and group security maintenance and monitoring, All MS operating system, Office 2003-7 support and tuning, printer installation, driver updates, departmental move coordination, process documentation writing, primary PM of an Active Directory update.

Chittenden Bank – 2 Burlington Square, Burlington, Vermont 05401-4412

Contracted by Fidelity Information Services

8/03–5/04 3rd Shift Computer Operator/Reconciliation Specialist/Project Manager

·Computer Operations of IBM mainframe VSE/FAQS environment responsible for nightly data extraction, processing, report printing and distribution, and PM of 390 to AS400 ISeries conversion, progress reporting, and crisis management.

·Directly responsible for daily reconciliation, ACH file interface/transmission verification, and all activity for 4 Banks.

ORCMacro International – 126 College Street, Burlington, Vermont 05401

9/02–7/03 Interviewer - Data Collection Supervisor – Project Manager

·Supervision of 70 telephone interviewers on a CATI/CFMC automatic dialing server.

·Daily productivity analysis reporting technical development project planning of the related processes.

·Project Management of a Department of Energy - EIA survey. Managed new sample data and tool development. Liaison with other PM staff to ensure proper data recording, changes, record handling, and reporting. Develop and execute automated email/fax/scan/web data collection, minimizing calling requirements and increasing profitability by 23%.

Hartford Insurance – 500 Bielenberg Drive, Woodbury, Minnesota 55125

Contracted by Insource LLC – PO Box 530, Collinsville, CT 06022

11/01–4/02 Senior Integration Technical Project Manager

Senior hands-on PM of 7 project managers and over 70 technical staff members, including five lines of business (annuities, broker-dealer, individual life, sales, and mutual funds), two separate IBM MVS mainframe technical groups, and two separate print support technical areas charged with application and system integration, and data migration from one mainframe environment to the other.

Operations, Systems, Business, GIS Databases, and Network Analysis of all application environment requirements to ensure support and batch processing integrity, historical data retention recovery, and disaster recovery processes for all applications.

Development of project, communication, issue/risk, change control, QA management plans, resource analysis, budgetary planning, and management reporting to ensure migration success.

Legal and contractual requirements and guidelines were a significant consideration, especially of software version/license/support issues, data extraction of Fortis Financial Group data, and systems that were part of the Hartford acquisition or migration.

ITT - Defense – 1818 W Cook Road, Fort Wayne, Indiana 46818

Contracted by New Millennium Inc.- PO Box 5130, Wakefield, Rhode Island 02880

4/01–10/01 JAMIS Implementation/Interface Consultant

Primary Project Management, Consulting, and Analyst responsibilities for designing, developing, and implementing data interface between NT/W2K servers based JAMIS accounting products with an SQL2K Data Warehouse Server and AS/400 Infinium financial systems software.

SQL Server 2000 and NT Environment database management and administration to secure data interface objectives utilizing DTS for multiple business units.

Coordination of multiple departmental and business unit requirements into one nightly processing production process to ensure daily data update, disaster recovery, and on-demand execution of data interfaces utilizing ROBOT, ROBOT Client, and DTS capabilities.

CTG – Computer Task Group - 1 Executive Centre Drive #207, Albany, New York 12203-5148

2/99–4/01 (includes the following four company listings)

8/00-4/01 IBM – Essex Junction, Vermont 05452

IGS DMIW PLY Project Consultant - Process Development and Data Analysis

·Responsible for the design, development, data extraction, mining, and management of PLY reporting defect evaluations for wafer yield statistical systems reporting.

·Primary team objective was to develop and design PLY defect data reporting down to the chip level from previous wafer-level reporting. Requiring redesign of databases and data structure.

9/99–8/00 Maxwell Business Systems – Professional Services/JAMIS/E-Timecard – San Diego, California 92123

Senior Information Analyst/Certified Software Installation Consultant

·Completed certification requirements of Web-based E-Timecard and JAMIS Open Financial Management and Accounting product installations on NT and UNIX servers and PC client systems. Necessary tools included Oracle, SQL, TCP/IP, FTP, WISP, Costar, Acucobol, Networking basics, troubleshooting skills, and Impromptu Crystal report writing of Payroll and time accounting data extraction and mining from other systems.

·Interacted with client staff after installation to establish the initial setup of the client system for both the E-timecard and JAMIS Open Financial Management Accounting products.

·Received a notable mention from Maxwell on dedication to client satisfaction.

5/99–9/99 TBN Incorporated – JD Edwards Development Payroll/Revenue/GL Interfaces – Memphis, Tennessee 38103

Senior Information Analyst/Programmer/Project Lead

·Project Management activities, including Project Design, Planning and timeline creation, Status reporting, Daily task assignment organization, and managerial consulting to accomplish objectives.

·JD Edwards Revenue and GL posting data interface development from multiple Internet sources.

·AS/400, JD Edwards (7.3), One World upgrade, and Data Management consulting are required to assist the client with planning and coordinating work activities.

·JD Edwards (6.2) custom RPG coding development of a Payroll interface from a network-based DELTA front-end utilizing an Oracle-SQL delivery to the AS/400 platform.

·Cognos and Crystal report the creation of Client, Nursing, and fieldwork assignment data, both current and historical.

(Continued) CTG – Computer Task Group - 1 Executive Centre Drive #207, Albany, New York 12203-5148

2/99–5/99 Charles E. Smith Companies IT – Y2K Assessment of JDE Custom Code – Crystal City, Virginia 22202

Senior Information Analyst/Programmer/Project Lead

·Analysis of the following date routine usage by custom programs and JDE V7R3 Y2K upgraded items for Y2K failures: X0027, X0028, X0029, X0035.

·Review of 10000.01, 100.0001, and 100.01 date manipulation calculation usage.

·Managed user interactions and inquiries related to Y2K failures and user testing approaches.

·Creation of MSProject Test Plan for all custom modules and all CTG PM reporting items

·Crystal Reporting data analysis and all date field extractions to ensure proper format reporting.

CDI Corporation – 1717 Arch Street, 35th Floor, Philadelphia, Pennsylvania 19103

8/95–2/99 (includes the following two company listings)

1/96–2/99 Mobil Oil Corporation – Essex Junction, Vermont 05452

GIS/FSN – Inter-company Accounting and Financial Systems Network Division

Team Leader/Programming and Support Analyst

·Promoted/implemented ISO 9000-9002 procedures to ensure effective project tracking and change management.

·Planning and execution responsibility for installing and transferring all system applications to a new RISC V4R2 AS/400, RPG and Cobol Code, and JDE A7.3.

·Development and maintenance programming, data management, and transmission to maintain accounting and GIS systems, Global accounting, JDE, Tax Reporting Systems, and custom code.

·Coordinating all team activities to support and sustain all Mobil accounting and tax department needs, data, and platforms. Executing Cognos 1.0-3.0 management information requests and audit requirements for data reports.

·COBOL, RPGIII/IV, REXX, CLIST, and development programming to the financial network.

8/95–1/96 Allied Signal Corporation – Phoenix, Arizona 85034

Help Desk Operator Mainframe/NT/VAX/PC Specialist

·L1-3 Technical Support and Customer Service for networks, hardware, software, mainframe, VAX, PC, and LAN products.

·Employee liaison between management and the various support areas, including updating all support areas on new technologies, call handling, problem resolution updates, and customer concerns.

·Via start time scheduling strategies to ensure adequate phone coverage at all times and chaired the committee to resolve and design all resulting changes to employee schedules.

Information Network Corporation – Phoenix, Arizona 85020

7/93–1/95 Production Control/Communications Coordinator

·Supervised all company communications, BBS Administration, data transmissions, data media storage, and mail transfers of input and output to ensure production schedules and processing accuracy of medical claims for nationwide clients.

·Primary Technical Support/Help Desk and troubleshooting for in-house and external production control, data transmission, software, JCL, and media problems.

·Implementation and installation of the new client account related to data transfer and production control procedures.

·Converted from mailed diskette and tape data transfer to various PC/MF communication technologies.

Arizona Department of Revenue – Department of Operations – Phoenix, Arizona 85007

3/89–7/93 Technical Support Specialist

·Developed first Departmental Procedures/Standards manual, JCL initial Help Desk procedures manual, RACF and space management procedures manual, periodic training, and corrective action review conferences to reduce operator errors.

·Utilizing file tailoring techniques and a PROC to SKEL conversion to improve JCL efficiency and updating.

·Managed DASD space, RACF security, network monitoring, controller configuration, JCL maintenance, CLIST and REXX programming, Helpdesk, and Technical Support liaison duties between departments and executive planning committees.

Intel Corporation Information Systems – FAB4 – Chandler, Arizona 85248

Contracted by TAD Temporary Services – Tempe, Arizona 85281

2/88–3/89 Contract Automation Consultant and Document Control Supervisor

Supervised the research, development, and implementation of an online document control system. This completed system reduced departmental operating costs and improved the sign-off loop and document processing by 27 working days.

Established training seminars and wrote supporting documentation for engineering and manufacturing personnel on MASS11 capabilities and document control procedural changes.

Spearheaded promotional activities with plant and company management on design advantages and capabilities.

EDUCATION:

2023 Q2&Q4 DMI COMPLIANCE TRAINING COMPLETED

Global Business Ethics

Data Privacy Policies

US Workers Comp Policy

Policy Against Trafficking in Persons or Slavery

Political Activity and Contributions Policy

GDPR-Global Data Protection Regulation

FCPA-Foreign Corrupt Practices Act

UK Bribery Act 2010

US Export Controls

US Anti-Trust Policies

Social Media and Electronic Communications

Workplace Harassment Prevention Training: Emp/Mgr

Compliance Training Insider Threat Awareness Briefing

CDSE-Establishing an Insider Threat Program

2023 UDEMY COURSES COMPLETED

Effective Communication PRINCIPAL-CENTERED

Office 365 Productivity Course

MS Teams Essentials for the Workplace

Complete TSO-ISPF Beginner to Expert

Complete JCL Course Beginner to Expert

Complete Job Control Language (JCL) Course

Complete Mainframe Professional Course-4in1

2023 IBM and z/OS, z/OSMF, watsonx TRAININGS & WORKSHOPS COMPLETED

IBM Cobol Basics w/VSCode - Badge

IBM zSystems Cybersecurity Insights - BADGE

CISA FEDVTE Courses: 15 Cybersecurity and Security

CISA Cybersecurity Best Practices

WWW.CDSE.EDU

NEW Era Webinars - Security

A New Look at z/OS Certificate Management

A Practical Approach to Zero Trust z/OS

Validated Boot - z/OS Security Option

IBM z/OSMF Guild Community Webinar Training

Guild Session19: 11.15.23 z/OS Change Tracker Updates - Personal OneNote

Guild Session20: Sysplex Management Plugin

Guild Session21: What’s New in z/OSMF 3.1

Guild Session22: IBM Dashboard for Resiliency

Guild Session23: AI Control Interface for z/OS

Guild Session24: z/OS Change Tracker Updates (Part 2)

Guild Session25: WLM & WLM Policy Advisor

IBM TechXchange watsonx DAY2 AI Sessions: All Available Material

watsonx – Active Training Plan

2023 AWS REINVENT AI and GEN AI Sessions: All Available Material

AWS SKILLSBUILD – Active Training Plan

AWS POWER HOUR Cert Training Sessions: Architecture and

EO-13587-INSIDER THREAT

EO-14028-CYBERSECURITY

EO-14110-SAFE/TRUSTWORTHY AI

NIST-National Institute of Standards and Technology

Massive Research and Study Time on all Updates and the connection between EOs

and NIST DOC Updates and Associated Agency DOC Updates.

10/13-12/22 CBT and Certification Studies

CompTIA A+, Linux+, Network+, Security+

Cisco UCS, Cisco TAC

PowerShell

SCCM, MSECM, MS2012 Server Installation and Tuning, W10 Deployment

9/05–1/08 MCSE MCTS MCITP CISSP SSCP CCNA LABSIM Courses Completed

MS2000/2003/2008 Server Installation and Tuning,

.NET SDK Training

Administer SQL Server 2000 – 70-228

Configuring Exchange Server 2007 – 70-236

Windows XP SP3 – 70-270

Implement and Manage Exchange 2003 – 70-284

Manage and Maintain Server 2003 V3 – 70-290

Planning Server 2003 Network – 70-291

Implementing Server 2003 Network - 70-293

Implementing 2003 Active Directory- 70-294

Designing a Server 2003 Network Infrastructure - 70-297

Implementing Administrator Security in a Server 2003 Network – 70-299

SQL Server 2005 – 70-431

Configuring Windows Vista – 70-620

Configuring Windows 2008 Active Directory – 70-640

Configuring Windows Server 2008 Network Infrastructure – 70-642

Designing a Security Server 2003 Network

Certified Information System Security Professional

System Security Certified Practitioner

Cisco Certified Network Associate – 640-802

Computer Science Bachelors Program – Currently Pending 1/2 year remaining.

1/96–1/00 CBTs and Internet Courses Completed:

NT, UNIX, HTML, AS/4000, ASP, Oracle, SQL, Project Management, IBM/Dell Server Basics to

Advanced LAN/WAN Networking and JAVA Basics through Advanced Development, C/C++, W2K

Implementations and Tuning

9/99-8/00 Maxwell Business Systems – Professional Services – JAMIS Certifications

JAMIS Open and E-Timecard Certification

UNIX, NT, W2K, Oracle, SQL Installation Configurations.

JAMIS Open Install and Configuration

JAMIS E-Timecard Install and Configuration

JAMIS Client

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