EMPLOYMENT HISTORY
JUN **** - PRESENT
Driver, Arepet Express, San Antonio, TX
Ensured safe loading and unloading practices, minimizing potential hazards Effectively collaborated with maintenance team to promptly resolve equipment issues Complied with all safety regulations during trailer operations Played a pivotal role in customer satisfaction by ensuring timely sand delivery MAY 2020 - MAR 2022
Driver, MTZ Transportation Services LLC., San Antonio, TX Maintain accurate and up-to-date records of delivered frac sand, including quantity, location, and time of delivery, to ensure proper billing and inventory management.
Maintain communication with dispatch to ensure efficient delivery scheduling Follow daily pre-trip and post-trip inspections to ensure the safety and reliability of the truck and equipment MAR 2013 - NOV 2019
Driver Class A CDL, FedEx Freight, Harlingen, TX
Conducted thorough pre and post-trip inspections to ensure DOT compliance Optimized route efficiency using comprehensive city and truck route knowledge 2013 - 2015
Sales Associate, The Vitamin Shoppe, Webster, TX
Delivered personalized customer service in health and wellness sector Cultivated brand loyalty and trust
Drove sales through understanding of individual customer needs EDUCATION
2023 - PRESENT
Certificate in Cybersecurity, Google, Online
Studying the fundamentals of cyber security such as Networking, Frameworks, Protocols, Applications and SIEM tools. 2016 - 2016
GED, ODLE Training and Education, Brownsville, TX
Nurse Aide Certificate in Nursing, RGV College, Pharr, TX FEB 2024 - FEB 2024
Certificate, Virtual Mastercard Program
Mastercard Cybersecurity virtual experience program on Forage - February 2024 Completed a job simulation where I served as an analyst on Mastercard’s Security Awareness Team Helped identify and report security threats such as phishing Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams
326 Forest Creek Road, Devine, United
States, 78016
ad4xd8@r.postjobfree.com
JOE TREVINO
I T SUPPORT SPECIALIST
PROFESSIONAL SUMMARY
Commercial Driver transitioning to IT Support Specialist brings over 11 years of experience ensuring safety, efficiency, and customer satisfaction in the transportation sector. Demonstrates a keen ability to adhere to regulations and maintain meticulous records, alongside a proficiency in outbound sales, problem-solving, and cybersecurity fundamentals. Eager to apply a unique blend of technical and interpersonal skills within the cybersecurity industry, aiming for a role that leverages extensive experience in safety and customer service with a newfound focus on network security.
EDUCATION
FEB 2024 - MAR 2024
IT Support Certificate, Google, Online
● Basic computer architecture
● Operating systems (Windows, Linux)
● Remote connection and virtual machines
● Computer networking
● Software management
● Troubleshooting
● Customer service
● Routing concepts
● VPNs and proxies
● Permissioning
● Package and software management
● Process management
● Resource monitoring
● Systems administration
● Configuration
● Centralized management
● Implementing/managing directory services
● Data management and recovery
● IT security
● Cryptology/encryption
● Hashing
● Network security
SKILLS
Commercial Vehicle Operation Equipment Maintenance Route Optimization Dispatch Coordination
Property Management Market Research
Marketing Strategies Contract Negotiation
Cold Calling Problem Solving
Lead Generation Inventory Management
Fuel Usage Tracking Hazardous Materials Transportation Sales Product Knowledge
Health and Wellness Relationship Building
Cybersecurity Fundamentals Networking
Frameworks Protocols
Applications SIEM Tools
Data Entry Nursing
Fast Learner Critical Thinking
Active Listening Problem Solving
SKILLS
Route Planning Ability to Follow Instructions
Microsoft Word Microsoft Excel
Microsoft Office Computer Skills
Outbound Sales Microsoft PowerPoint
Customer Service Network Security
Security Incident Response Vulnerability Assessments Penetration Testing